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Holiday Inn Sarnia Hotel & Conf Center

376 reviews
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Traveller (32)
Room & Suite (35)
Dining (11)
Overview
  • Excellent24%
  • Very good43%
  • Average20%
  • Poor7%
  • Terrible6%
Travellers talk about
“golf course”(20 reviews)
“tower room”(10 reviews)
“hot tub”(20 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (376)Write a Review
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Traveller rating
92
152
75
27
24
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92
152
75
27
24
Show reviews that mention
All reviewsgolf coursetower roomhot tuboutdoor poololder sectionnewer partjacuzzi suitehotel restaurantbluewater bridgequick stopcheck in was quickfront desk staffen routequiet roomrooms were cleanwould stay here againpoint edward
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111 - 115 of 370 reviews
Reviewed 15 September 2015

I'm an IHG Platinum Spire member and I was surprised they put me in a weary, sad , old King bed room - no microwave, very small toilet (the door almost touching the seat), dirty drapes with cigarette marks. Oh well, only 2 nights ....More

Thank Erik R
Response from Geoff E, General Manager at Holiday Inn Sarnia Hotel & Conf CenterResponded 16 September 2015

Thank you for being an IHG Rewards Spire Member and for taking the time to share your comments. Please accept my sincere apologies for the shortfalls during your recent stay with us especially with the room condition. We constantly strive to provide an environment of...More

Reviewed 15 September 2015

We recently stayed on a first floor room. Check in was courteous and quick. Room was standard 2 double beds. Variety of pillows to choose from, comfortable bed. Dated but clean bathroom. Heavy wooden doors were loud when closing and we could often hear other...More

Thank kluvs2travel
Reviewed 11 September 2015

We had a Suite and upon arriving in the room the musty, mildew smell hits you right in the face. The cabinet that the T.V. held was all chipped up. The floor felt gooey when you walk on it with bare feet. The restaurant food...More

Thank LL54321
Response from Geoff E, General Manager at Holiday Inn Sarnia Hotel & Conf CenterResponded 16 September 2015

Thank you L P for this review. I am so sorry that you experienced issues with your stay. I will be investigating the guestroom odor and addressing the service issue in our dining room. In addition, it is unfortunate that you were both disappointed and...More

Reviewed 27 August 2015 via mobile

What can I say, one of the worst hotel stays I have had. It started with a awful meal in the hotel bar where our salads were awful with dressing that had gone bad . I will say our waitress did apologize and did not...More

Thank Kim M
Response from Geoff E, Manager at Holiday Inn Sarnia Hotel & Conf CenterResponded 29 August 2015

Dear "Tripadvisor member", Thank you for your feedback and I apologize for your awful stay. I would greatly appreciate the opportunity to speak to you regarding your experience. Please contact me at your convenience at hhiggins@fortisproperties.com or 519-336-4130 ext 660. I look forward to connecting...More

Reviewed 23 August 2015

First, understand we were a group of 23, with 17 kids. Not only was our reservation exactly what we needed... They truly acted like they wanted us there. We brought our 12 years old hockey team over for a hockey camp and I can't say...More

Thank HockeyMom_in_MI
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$92 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (32)
Room & Suite (35)
Dining (11)
Pool & Beach (6)
Hotel & Grounds (27)
Bathroom (6)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
shirley b
14 August 2016|
Answer
Response from Hilary H | Property representative |
As a guest of our hotel, there is no charge for using our fitness equipment, this is included in your room rate. The hotel has a number of microwaves available upon request but are not guaranteed. Please feel free to... More
0
Votes
GordyLinda
9 May 2016|
Answer
Response from Hilary H | Property representative |
It would be my pleasure to assit you with your question. Our hotel has a full service restaurant which is opened for breakfast, lunch and dinner. Rates do not typically include breakfast umless you choose a package rate... More
0
Votes
GordyLinda
9 May 2016|
Answer
Response from Hilary H | Property representative |
My apologies for the delay in a response. We are a full service hotel, with a wonderful restaurant on site called BRIDGES which is open for breakfast, lunch and dinner. Breakfast is not included unless you purchase a... More
0
Votes
Room Tips
"We asked for a room facing the outdoor pool which was great so our room was not on the edge of a parking lot."
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"go to the tower"
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"Stay in tower"
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"The tower rooms have been renovated and are very nice."
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