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Algoma's Water Tower Inn & Suites

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451 Reviews from our TripAdvisor Community

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Showing 451: English reviews
Sudbury, Canada
Reviewed 2 days ago NEWvia mobile

Stayed at the Water Tower Inn on the 5th floor facing north. The room was very drafty and cold even when the heat was turned up. This is not my favorite place to stay and I won't be returning anytime soon.

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Helpful?
Thank Lynn L
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

Lynn, sorry to hear that you found your room to be drafty. We would have been pleased to find you a different room had we known of your displeasure. Other guests generally comment that they find our Top of the Inn rooms to be quite comfortable. I hope you'll give us another try and thanks for sharing your comments.

Burlington, Canada
Reviewed 3 days ago NEW

I came up to the hotel from Burlington, Ontario for a weekend with my son to check out the college. I was quite happy with out choice of hotel, close to everything, restaurants were good, everyone working there was very helpful and polite. For what we needed for the weekend it was perfect. Would go back again

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Helpful?
Thank kbachmeier752
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Thank you for a fantastic review about the Inn. The hotel is ideally situated extremely close to Sault College, shopping amenities, and direct access to Hwy 17 north. As well, the hotel offers a perfect getaway weekend with wonderful amenities including the pool facilities, Casey's and the Pub which has live entertainment (Wed to Sat). Hope to see very soon...

Toronto, Canada
Reviewed 4 days ago NEW

Hotel is massive and good for conferences, teams and long term stays. Rooms were a bit outdated, old HVAC, but otherwise the hotel decor was quite nice and homey. Staff at the front desk were polite and helpful and it is situated in a very good location. Was expecting a bit more classy and romantic for the price, but was...

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Helpful?
Thank Tim M
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Tim, thank you for taking the time to share your experience with us. We receive many positive comments and reviews that our staff along with our decor make our guests feel at home. Great to hear you enjoyed our beautiful pool faclilities along with the outdoor hot tub. The hotel offers executive style king and queen rooms on our top...

Sudbury, Canada
Reviewed 1 week ago

Very impressed that they included a breakfast buffet voucher for each person in our family that included Tip and Taxes, Rooms are nice, staff were helpful and accommodating to a hockey team type stay. We have had other hotels want the hockey teams stay at the hotel but then expected the kids to stay alone in their room (a very...

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Helpful?
Thank Michael R
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Thank you Michael for writing such a great review about your stay with us. It is fantastic to hear that your family and hockey team had a terrific visit at The Inn. The hotel works extremely hard to accommodate hockey teams so they feel at home with us. A great way to start a hockey day is with our hot...

Reviewed 3 weeks ago via mobile

Nice room. Outdated HVAC. Difficult to calibrate for comfortable temperature. Terrible WiFi - relatively serious complaint if you're trying to work on a shared drive or sharepoint via your company vpn. Pool and hot tub look nice but didn't try them. Skip the Caseys resto in house.

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Helpful?
1Thank Peter S
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Peter, thank you very much for your review and feedback during your stay with us. We have researched and reviewed a few weak wifi spots within the hotel and rest assured we have an action plan to further enhance and upgrade our wifi capabilities for our guests. Glad to hear you liked the room. During your next visit, please enjoy...

Toronto
Reviewed 3 weeks ago

I always stay at the WTI when in the Soo for years.. in August I noticed the hotel looking a bit dated and tired .. time to get rid of the plaid curtains, red sofas.. the carpets as well and bathrooms needs updating ... The people who work there are fantastic only good things to say about them ... however...

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Helpful?
Thank torontotmb
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Thank you for taking the time to share your last visit with us. We truly appreciate your loyalty to the hotel for many years when you visit our lovely city. The staff are the true stars of the hotel. The hotel works diligently to modernize constantly as we have recently upgraded tv's to larger sizes, upgraded linens and mattresses along...

London, Canada
Reviewed 3 weeks ago

The Algoma Water Tower is a clean, safe, pleasant Inn in Sault Ste. Marie. Everything is here. Restaurant, pub (live entertainment) and was pleasantly surprised to fine bicycles for rent in order to cruise around town.

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Helpful?
Thank Mike F
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Mike, thank you for sharing your recent experience with us. The hotel offers a variety of amenities including live music in our pub (Wed to Sat) along with our popular bicycle rentals to guests in order to leisurely tour the beautiful breathtaking landscape of Northern Ontario. We look forward to your next visit with us again.

Amherstburg, Canada
Reviewed 4 weeks ago

High price....not impressed....no breakfast...restaurant is there, but try to get in....tables set up all over but had 30 to 40 minute wait...not after driving for 7 hours...bed was comfortable....single bag of chips that should be $1.00 was $4.00...really....stayed one night then went down the road and got room way cheaper and it came with a awesome breakfast and coffee tea...

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Helpful?
Thank thedunnsfamily
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Thank you for taking the time to provide feedback during your recent stay. We are sorry to hear you had such a long wait in the restaurant after a long drive. While we don't offer a free breakfast, we have a few available options- our Breakfast Club Combo is very competitively priced for only $6.25, and our Bed & Breakfast...

Reviewed 4 weeks ago via mobile

This hotel is super comfortable and beautiful. The rooms are big and clean. The bathroom is very neat. There are indoor and outdoor pools with hot water. There's a Restaurant inside, which is very convenient. Also, the location is great.

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Helpful?
Thank Carlos B
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Carlos, thank you for taking the time to give us a 5-star rating along with your excellent detailed feedback regarding the rooms, the pools and restaurant. We are in the business of exceeding guest expectations and we are so happy you had a great stay with us. We truly appreciate your time and look forward to seeing you soon again.

Reviewed 4 weeks ago

Travelled and stayed here for many years, the rooms are always clean, staff are very welcoming and the hotel has a great restaurant and Starbucks right on site. As a presidents club member I receive baked gummies on arrival and coupons for breakfast as well. Great quality accommodations and value! This trip the pool is being repaired/upgraded however I think...

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Helpful?
Thank Leanne S
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Hi Leanne, thank you for taking the time writing a wonderful review and sharing your recent experience. We like to make our guests feel at home during every visit. The president club package with freshly baked treats is very popular with our members. We are happy that you enjoyed the hotel amenities and look forward to seeing you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A full-service Inn with 176 rooms and suites, Algoma's Water Tower Inn & Suites offers professional and genuine hospitality. Under one roof, you'll find Casey's Grill.Bar, the Water Tower Pub (live music Wed. To Sat.), Club Cabana Aqua Spa with the Sault's only 4-season outdoor whirlpool, Tempospa Health & Fitness, The Pavilion Conference and Event Centre, and the McGuffin Gallery. Located at the cross-roads of Sault Ste. Marie, there are many shops and restaurants nearby, plus ample parking (perfect for those with bigger rigs). If you're on an outdoor adventure, we offer free secured storage for motorcycles, ATVs, snowmobiles and outdoor equipment such as kayaks. We look forward to seeing you soon! ... more   less 

Additional Information about Algoma's Water Tower Inn & Suites

Address: 360 Great Northern Rd, Sault Ste. Marie, Ontario P6B 4Z7, Canada
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Price Range: $120 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Algoma's Water Tower Inn & Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Algoma`s Water Tower Hotel Sault Ste. Marie
Algoma`s Water Tower Inn And Suites
Algomas Water Hotel
Hotel Algomas Water
Hotel Style:
#1 Romantic Hotel in Sault Ste. Marie
#2 Business Hotel in Sault Ste. Marie
#6 Family Hotel in Sault Ste. Marie
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Questions & Answers

Here's what travellers have asked, with answers from Algoma's Water Tower Inn & Suites staff and other travellers.
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Questions? Get answers from Algoma's Water Tower Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel”
 of 5 bubbles thedunnsfamily, 8 Nov 2016 | Read review
“Top of the Inn King worth the little bit more!”
 of 5 bubbles leannes222, 2 Nov 2016 | Read review
“Always ask for an upgrade.”
 of 5 bubbles gdcurler, 28 Oct 2016 | Read review
“Be sure to sign up for the presidents club during check in.”
 of 5 bubbles snipes_7, 7 Oct 2016 | Read review
“Get a room on the top floor if you can”
 of 5 bubbles hillis06, 4 Oct 2016 | Read review
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