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Algoma's Water Tower Inn & Suites, BW Premier Collection

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478 Reviews from our TripAdvisor Community

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Showing 478: English reviews
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Toronto, Canada
Reviewed 2 days ago NEW

This is the second time we have stayed and I was impressed that they welcomed us with a little package of goodies and a hand-written welcome back note! The room, indoor pool, sauna, outdoor whirlpool, and in-house Starbucks and Casey's restaurants all make for a great place to hang out and relax.

Review collected in partnership with Best Western
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Thank J P
North Bay, Canada
Reviewed 3 days ago NEW

Great location. Clean hotel. Good amenities. Nice having the restaurant and a pub conveniently located. Lovely room for a great price. Wonderful hot tubs and pool. Fitness room open 24 hours. Staff helpful and knowledgeable.

Review collected in partnership with Best Western
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Thank donna0828
michigan
Reviewed 4 days ago NEW

My husband and I booked a room for my 50th birthday. Heard from friends in Canada that they have a nice pool. I spoke with the reservations clerk who assured me that We would have a lovely room with a hot tub for 2. When we arrived, the rate was 189 per night, plus 50 per night in incidentals. We...

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Thank MichiganNaturelover
Reviewed 1 week ago via mobile

I love this place! It's a very good family getaway. They have three pools in their hotel. One outdoors, two indoors (one is for children) and a hot tub! The rooms are amazing too. All in all, it's a family friendly hotel that will make the whole family enjoy themselves!

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Thank Mariza P
Michelle C, Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review

Hello, It is wonderful to hear that you and your family loved our INN! We look forward to your next stay so that you may have the opportunity to enjoy some great food in two restaurants, Casey's and the Water Tower Pub. Don't forget to visit our website for our seasonal packages. Cheers!

Reviewed 3 weeks ago

Nice hotel and services.The location is on the outskirts of the city but like many places the new growth is in the outskirts. Lots of good shopping and restaurants close by. Lots of parking and good access to major travel routes.

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Thank Daryl S
Michelle C, Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review

Hello, Thank you for taking the time to give your take on our INN and the SSM area. We hope that you had the opportunity to take advantage of our 2 restaurants, 3 indoor pools and our outdoor heated whirlpool. Please visit our website to review our latest packages. Cheers!

Calgary, Canada
Reviewed 3 weeks ago via mobile

Service is great!! My waitress Carly recommended some great beers and paired it with a delicious fish and chips couldn't be happier Anyone coming into town or a local looking for great food and music look to this joint to do it all for you Thanks to the staff and Carly for this great experience!!!!

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1Thank Johnyyvv
Kaylee R, Food & Beverage Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review

Hello and thank you for taking the time to review us. We are thrilled to hear you had an outstanding experience in our Pub. Carly is one of our veteran servers, and I will definitely share your kind words with her. Our Pub is the local hot spot for great beer, tasty food and the best live entertainment. 16 beers...

Reviewed 15 March 2017 via mobile

This is a nice clean and caring place. When I booked my stay they found out the reason for the stay and changed the rate of my room. They have pet friendly rooms. There is a aquatic centre a gym Casey's restaurant and the Pub Lounge as well as several other restaurants in the area. This is the second time...

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Thank Brian D
Michelle C, Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review

Hello Brian, Though the circumstance for your visit wasn't a social one I'm very pleased that Tim at Reception was caring and thoughtful of your needs. I would like to thank you for taking the time to share your thoughts and we look forward to your next stay with us so that you may enjoy all the wonderful amenities that...

Sault Ste. Marie, Canada
Reviewed 15 March 2017

Friendly Staff at this reasonably priced and clean Hotel in SSM. The internet is fast, the rooms spacious and clean. The restaurant is certainly nicer than in the bigger chain hotels at a similar price and the people working there make a real difference. if you are keen on extra services pool and spa make a difference

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Thank HBAJCDP
Jamie H, Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review

Thank you HBAJCDP for taking the time to share your kind words and experiences with us. We take tremendous pride in the cleanliness of our facilities and rooms as well providing our guests with the ultimate customer experience and value for their hard earned money. We absolutely love your heading of the review"Clean and Comfortable" because if you are happy...

Toronto
Reviewed 14 March 2017

We chose this hotel as we have stayed before and enjoy the pool, sauna, and outdoor whirlpool. The outdoor whirlpool was not working properly one evening which was a big disappointment. The pool can get over run with kids. Also, the pool area offers memberships to the community, so can be busy. Don't expect that only hotel goers will be...

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Thank TOtraveller23
Michelle C, Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review

Hello TOtraveller23, Thank you for your review, we always appreciate feedback from our guests. Based on your review and through investigation it was determined that it was a busy weekend so I understand your disappointment with your stay. Please know that through policies at check in and with extra staffing we make our best efforts to keep noise levels in...

Reviewed 24 February 2017 via mobile

I had a fantastic stay at the Water Tower Inn and would absolutely stay here again and in fact, I'm looking forward to staying here again! Lobby and rooms were well decorated and comfortable. The room was clean, and everything was working and comfortable. The food at Casey's and at the Pub was fantastic. Both were busy spots favorited by...

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Thank L9645MVdan
Michelle C, Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review

Hello Dan, Very pleased to hear that you had an "absolutely great stay" and were able to enjoy not only one but both or our restaurants. It's unfortunate that you weren't able to visit the Club Cabana which has 4 pools with one being a heated, outdoor whirlpool. Once again thanks for the kind words and we look forward to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A full-service Inn with 176 rooms and suites, Algoma's Water Tower Inn & Suites offers professional and genuine hospitality. Under one roof, you'll find Casey's Grill.Bar, the Water Tower Pub (live music Wed. To Sat.), Club Cabana Aqua Spa with the Sault's only 4-season outdoor whirlpool, Tempospa Health & Fitness, The Pavilion Conference and Event Centre, and the McGuffin Gallery. Located at the cross-roads of Sault Ste. Marie, there are many shops and restaurants nearby, plus ample parking (perfect for those with bigger rigs). If you're on an outdoor adventure, we offer free secured storage for motorcycles, ATVs, snowmobiles and outdoor equipment such as kayaks. We look forward to seeing you soon! ... more   less 

Additional Information about Algoma's Water Tower Inn & Suites, BW Premier Collection

Address: 360 Great Northern Road, Sault Ste. Marie, Ontario P6B 4Z7, Canada (Formerly Algoma's Water Tower Inn & Suites, Best Western Premier Collection)
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Price Range: $128 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Algoma's Water Tower Inn & Suites, BW Premier Collection 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Algoma`s Water Tower Hotel Sault Ste. Marie
Algoma`s Water Tower Inn And Suites
Algomas Water Hotel
Hotel Algomas Water
Hotel Style:
#1 Romantic Hotel in Sault Ste. Marie
#2 Business Hotel in Sault Ste. Marie
#6 Family Hotel in Sault Ste. Marie
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Questions & Answers

Here's what travellers have asked, with answers from Algoma's Water Tower Inn & Suites, BW Premier Collection staff and other travellers.
6 questions
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Questions? Get answers from Algoma's Water Tower Inn & Suites, BW Premier Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room over the indoor pools”
Frequentfisher, 17 Jan 2017 | Read review
“Find another hotel”
thedunnsfamily, 8 Nov 2016 | Read review
“Top of the Inn King worth the little bit more!”
leannes222, 2 Nov 2016 | Read review
“Always ask for an upgrade.”
gdcurler, 28 Oct 2016 | Read review
“Be sure to sign up for the presidents club during check in.”
snipes_7, 7 Oct 2016 | Read review
5 of 5