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The Water Tower Inn, BW Premier Collection

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Traveller (52)
Room & Suite (27)
Pool & Beach (4)
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Overview
  • Excellent60%
  • Very good25%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“the pub”(57 reviews)
“outdoor hot tub”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (583)
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582 results
Traveller rating
333
150
68
22
9
Traveller type
Time of year
LanguageEnglish
333
150
68
22
9
Show reviews that mention
All reviewsthe pubcasey's restaurantoutdoor hot tubstarbucks coffeeclub cabanalive entertainmentbox lunchpool areaattached restaurantnice poolagawa canyongreat place to staynorthern ontariogreat restaurantthree nightsacross the streetfront desk staff
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1 - 5 of 582 reviews
Reviewed 2 days ago via mobile

We probably wouldn’t stay here again, we arrived and the front desk lady was very friendly, checked in no problem with my dog. We go into our room to find out it isn’t our room and already has guests in it. Not only awkward for...More

Thank Jessica M
Reviewed 4 days ago

Recently our family had to grieve my husbands final days in the ICU of the Sault hospital. Due to an extremely generous arrangement the management has made with the hospital we were able to spend those days at the Water Tower Inn. From the bottom...More

Thank DonnaWilkinson
Response from Timothy J, Innkeeper at The Water Tower Inn, BW Premier CollectionResponded yesterday

Donna, thank you so much for spending the time and sharing your experience with us during a difficult time. It was a pleasure having you here and we would love to host you anytime again.

Reviewed 1 week ago via mobile

Charged me $800 deposit for room for 1 night. Then I waited 3 days to get it back on my card. Ridiculous. Will think twice next time for sure. Room was nice. Room service was good. Just not impressed with the huge deposit.

Thank RussGagnon
Response from Timothy J, Innkeeper at The Water Tower Inn, BW Premier CollectionResponded yesterday

Russ, thank you for taking the time to share feedback during your recent stay at The Inn. We appreciate all comments in order to evaluate, improve and exceed our guest experience. We hope to see you again during your next visit to Sault Ste. Marie.

Reviewed 1 week ago

Our ages ranged from 14 to 80 years old, there were 18 in our group and The Water Tower staff impressed every one of us with their pleasant, professional style. The Hotel Lobby is a very comfortable, spacious, attractive setting for group gatherings, the restaurant...More

Thank SilverStar38
Response from Timothy J, Innkeeper at The Water Tower Inn, BW Premier CollectionResponded yesterday

SilverStar 38, we love reading reviews such as yours as we can read them over and over again. The hotel will definitely share your kind words with all staff members. We couldn't be happier or more proud that your group had such an awesome time....More

Reviewed 2 weeks ago

The Water Tower Inn was a wonderful place to stay. The staff were friendly and cheerful. The salt water pool, sauna, and outdoor hot tub were outstanding. We slept SO well, and enjoyed wandering through the courtyard and listening to the murmur of the fountain....More

Thank Erin W
Response from Timothy J, Innkeeper at The Water Tower Inn, BW Premier CollectionResponded yesterday

Erin, thank you for the wonderful review as it was our pleasure to host you during your visit to Sault Ste. Marie. So happy you enjoyed the courtyard where many of our guests relax and enjoy the beautiful scenery along with crisp Northern Ontario air....More

View more reviews
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$99 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Sault Ste. Marie
#2 Business Hotel in Sault Ste. Marie
#6 Family Hotel in Sault Ste. Marie
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$99 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Sault Ste. Marie
#2 Business Hotel in Sault Ste. Marie
#6 Family Hotel in Sault Ste. Marie
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (52)
Room & Suite (27)
Pool & Beach (4)
Dining (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Natalie L
19 March 2018|
AnswerShow all 4 answers
Response from Chuck H | Reviewed this property |
Try speaking to the manager directly and explain your circumstances, or ... Maybe a parent can book the room for you, or ... Look for an Airbnb or VRBO for the night Good luck.
1
Vote
Gary K
16 October 2016|
AnswerShow all 5 answers
Response from Jamie H | Property representative |
Yes, we're pet friendly. There is a $25 charge.
0
Votes
Linda B
23 September 2016|
AnswerShow all 7 answers
Response from Jamie H | Property representative |
Yes, Linda, there's a mini fridge in all of our rooms. No fee. :)
0
Votes
Room Tips
"If you have pets call ahead to reserve 1 of the 4 pet rooms otherwise there is a pet cleaning surcharge"
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"Young families would really enjoy the suite with kitchen and extra pullout beds."
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"Room #207 we were in was quiet, with a view of the shopping centre and some restaurants"
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"We enjoyed overlooking the courtyard"
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