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Holiday Inn Express - Sault Ste. Marie

HIExpress.comUS$76*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$76*
Great Deal
US$77*
US$77*
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Holiday Inn Express - Sault Ste. Marie
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266 Reviews from our TripAdvisor Community

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Showing 263: English reviews
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Mississauga, Canada
Reviewed 1 week ago

Good hotel with free wifi and complementary breakfast included. Has a small fridge and microwave in the room. Guest laundry available. Close to a shopping mall. Conveniently located in the city. Complementary use of computers at hotel lobby area.

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Helpful?
Thank Aubowan
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Hello Aubowan, Thank you so much for taking the time to write this wonderful 4/5 star review! I am so happy to hear that you were able to take advantage of all of our fantastic amenities as well as our stellar location! I can only hope that we can welcome you back again soon! Have a great day Michelle

London, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We needed a 1 night overnight stay and the hotel was just in the right location for us. From the time we stepped into the foyer the staff was friendly and helpful. They informed us about things we could do and see on our evening stay in Sault Ste Marie. Room was clean and tidy. The breakfast buffet had a...

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Helpful?
1Thank Sue H
About Hotel's Favourite Review
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Good day Sue H, Thank you so much for taking the time to write this wonderful 5/5 Star review! I am so happy to hear that you were able to enjoy everything with your stay! My only hope now is that we can welcome you back again in the near future! Have a wonderful day Michelle

Reviewed 1 week ago via mobile

Had the pleasure of staying in this hotel for two separate occasions and both times I was very impressed with the room , the hotel and staff. The room was spacious,clean and had everything I needed. It felt like a home away from home for me.

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Helpful?
Thank Scott D
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Hello Scott D, Thank you so much for taking the time to write this amazing 5/5 star review! Your kind words are greatly appreciated! We are happy to welcome you home anytime! We hope to see you soon! Have a great day Michelle C Guest Services Supervisor

Elora, Canada
Reviewed 23 April 2017

I had meant to post a review of this hotel when we stayed last fall but have finally gotten around to it. I grew up in the Soo and this was a hotel of some history in town. When I found out it had been converted to a HIX I was skeptical of the condition but decided to give it...

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Helpful?
Thank Stephen M
Nicholas B, General Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Hello Stephen M. What a fantastic review! We were thrilled to read that we exceeded expectations on you stay with us. This property has come a long way from the old Empire, Stella and Days Inn days. A complete buy in from our ownership group allowed us to undergo a full re-branding and renovation in 2012 and now here we...

West Bend, Wisconsin
Reviewed 5 April 2017

We found this excellent hotel for the last night of our vacation. We were greeted by very friendly staff and got an excellent deal on a room. The hotel looks great and is very modern and up to date. We had a spacious room with comfortable beds and great water pressure in the shower. The hotel is near the water...

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Helpful?
Thank Mike K
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Hello Mike K, WOW! Thank you so much for this amazing 5/5 star review! I am so happy to hear that you were able to enjoy your stay! My only hope is that we can welcome you back again in the near future! Have a wonderful day Michelle C

Reviewed 12 March 2017 via mobile

Very poor customer service. The front desk agents were not helpful and rude - on both check in and check out. My boyfriend and I were in town to visit family over the Christmas holidays and staying at this hotel put a damper on our trip. Also, there were items from the previous guest in our room, the heat didn't...

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Helpful?
Thank Sara W
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Hello Sara W, Thank you so much for taking the time to bring forward your concerns from your recent stay! This is not the norm for our team and we would like the chance to make things up to you! Please contact General Manager Nicholas Brash at nbrash@hiexpresssault.ca with details about your stay and he will do his best to...

Peterborough, Canada
Reviewed 22 February 2017

We stayed for 4 nights over Christmas 2016 and very much enjoyed the large king suite that we booked. The bed was very comfortable and living quarters and washroom were a good size. The complimentary breakfast was just average but they provided coffee all day which was a nice touch. We always insist on daily housekeeping including clean linen and...

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Helpful?
Thank Abused2015
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Good day Abused2015, Thank you so much for taking the time to write this wonderful 4/5 star review! I am happy to hear that you were able to enjoy your stay over the holidays and take full advantage of one our beautifully appointed king suites! Yes over the Christmas holidays we like to allow our housekeeping staff to spend as...

Reviewed 21 February 2017 via mobile

Thank you so much for a wonderful stay. Professional staff catered to a large family gathering effortlessly. Rooms were clean, well appointed and above all, comfortable. Couldn't believe you offered a free washer/dryer in house. Wouldn't hesitate staying here again.

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Helpful?
Thank Carey P
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Hello Carey P, Thank you so much for taking the time to write this wonderful 5/5 star review! I am so happy to hear that you were able to enjoy everything with your stay! I can only hope that we can welcome you back again in the near future! Have a wonderful day Michelle C Guest Services Supervisor

Reviewed 4 February 2017

We stayed here before and after a trip to Traverse City. This hotel was clean, staff was cheerful and breakfast was awesome. The pool was great too. On the second stay on way back our room layout changed a bit which was neat... we've never seen the 2 bedroom have a bit of a different closet area. Would stay here...

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Helpful?
Thank 243deec
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Hello 243deec, Thank you so much for taking the time to write this wonderful 5/5 star review! I am so happy to hear that you were able to enjoy your first stay so much that you decided to stay with us again! I can only hope that we can welcome you back again soon! Have a wonderful day Michelle C...

Reviewed 20 January 2017 via mobile

We were originally booked at the Quality Inn and then we were called and told that the pool would be closed for maintenance. We changed hotels at the last minute because we use the pool daily. We stayed 5 nights while visiting family. The service at the Holiday Inn Express was second to none ! The breakfast every morning was...

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Helpful?
Thank salmonid123
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Hello Salmonid123, Thank you so much for taking the time to write this fantastic 4/5 star review! I am so glad you made the last minute switch and we were able to meet and exceed your expectations! The team and I look forward to welcoming you back again soon on your return visit! Have a great day Michelle C Guest...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Holiday Inn Express - Sault Ste. Marie

Address: 320 Bay St, Sault Ste. Marie, Ontario P6A 1X1, Canada (Formerly Days Inn - Sault Ste. Marie)
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Price Range: $119 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express - Sault Ste. Marie 2.5*
Number of rooms: 115
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Also Known As:
Days Inn - Sault Ste. Marie Hotel Sault Ste. Marie
Sault Ste. Marie Days Inn
Hotel Style:
#2 Romantic Hotel in Sault Ste. Marie
#3 Family Hotel in Sault Ste. Marie
#6 Business Hotel in Sault Ste. Marie
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express - Sault Ste. Marie staff and other travellers.
8 questions
Ask a question
Hudsonville, Michigan
7 months ago
Sault St. Marie
6 months ago
Blind River, Canada
11 months ago
Ontario, Canada
over a year ago

See all questions (8)

Questions? Get answers from Holiday Inn Express - Sault Ste. Marie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are fantastic if you can get one.”
StephenM565, 22 Apr 2017 | Read review
“Ask for a room facing the water”
MikeK911, 5 Apr 2017 | Read review
“some rooms face the Station Mall- fairly quiet though.”
ChinookTravel_12, 4 Jan 2017 | Read review
“Get lower floor room and use the stairs since elevators are slow and full”
BHorst, 12 Oct 2016 | Read review
“Rooms on the inside of the back of the hotel are away from the road and quieter.”
SBW6, 21 Sep 2016 | Read review
5 of 5
HIExpress.com
US$76* /night
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Booking.comUS$77
Hotwire.comUS$77
TripAdvisorUS$77
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Prices are for 1 room, 2 adults
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