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Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member

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Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member
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510 Reviews from our TripAdvisor Community

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There are newer reviews for Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member
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Showing 503: English reviews
Ontario, Canada
Reviewed 16 July 2016 via mobile

This is a fantastic hotel. It feels like home but more luxurious. The rooms are clean and spacious. Front desk Agent Christine is wonderful. Added an extra positive check mark to a great experience. Hotel was was hosting prom night in the ball room, but Christine kept them in check and made sure they weren't a nuisance for other guests.

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Helpful?
Thank J J
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

We are fairly certain that Christine can keep everyone in check at any given time. She is a diligent and thorough worker and knows what she needs to do to ensure everyone is enjoying their Quattro experience whether it be in the hotel or the conference centre. We are so very pleased that you felt our touch of luxury during...

Reviewed 15 July 2016 via mobile

If your looking for a Hotel with luxury, comfort and elegance. This is it. Not to mention the value of such a beautiful hotel. The moment we walked in we were greeted with big smiles and a warm welcome. The lobby was stunning and the rooms are very spacious and modern-day updated. The restaurant was fabulous and everything we ordered...

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Thank Dave Z
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

We read your review over and over again we loved it so much. Thank you for touching on some of our best accomplishments as a hotel, conference centre and restaurant. Certainly the salt water pool and the complimentary breakfast make vacationing with children. Our location gives you the best of uptown SSM and only minutes away from our downtown area...

Mount Ulla, North Carolina
Reviewed 15 July 2016

Very enjoyable stay at the Quattro . Large room with a separate sitting area. Very comfortable watching TV from the couch than trying to watch it from the bed. The restaurant on sight had really tasty and good meals. The warm apple pie with ice cream we had for dessert was outstanding. Better than average breakfast. Bed was also very...

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Helpful?
Thank Micki K
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

You had us at warm apple pie with ice cream. Comfort food at its finest! Thank you for the great review. We are extremely happy that you enjoyed every aspect of your stay here at Quattro and took the time to write about it. We look forward to seeing you again on your next trip to Sault Ste. Marie.

Milton
Reviewed 13 July 2016

The room and hotel was comfortable and clean. Updated. The free breakfast was ok. Not bad just nothing great. I did not like that they did not have a ramp or elevator as we had a lot of luggage and had to carry them up the stairs (The hotel is only 2 stories) although we were offered assistance which was...

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Thank Gail B
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to provide us with feedback on your stay. We do, infact, have an elevator for the rooms in the tower section of the hotel which is 7 stories plus a penthouse level. The north section of the hotel is a 2 floor walk up. For your next visit, Front Desk will be happy to...

Minneapolis, Minnesota
Reviewed 13 July 2016

There is an enjoyable European feel to this hotel placing it a cut-above its' local competitors. As a value proposition it cannot be beat. The room was very nice; roomy and well appointed with a divided sitting area and a comfortable bed. The layout was good for watching the TV from the seating area or the bed. The bathroom was...

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Thank drotert
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

We'll take that compliment. We are a big fan of the European's here at Quattro. Thank you for such a wonderful and detailed review. We love phrases such as "cut-above" and "better-than-average" because that is truly what we aim at providing. We want to have an experience that far exceeds your expectations. We hope to see you again soon.

Reviewed 12 July 2016

We stayed in the tower section of the hotel, and found the rooms spacious, modern and clean. The bed was very comfortable. Staff were friendly and helpful. Hot breakfast was decent and the almond and chocolate pastries were a nice surprise. Bathroom was a little tight. We ordered appetizers through room service and were somewhat disappointed with the quality and...

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Thank Josh J
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Is there anything better than almond and chocolate pastries as a surprise morning treat? (most of us don't think so). Quite a popular item and they usually fly off the pastry display. During the remodel, the bathroom spaces where kept minimal so we could keep the living and sleeping areas of the rooms spacious. Thank you for the kind words...

Niagara, Canada
Reviewed 7 July 2016

Great rooms! Beautiful breakfast. Nice grounds. Very happy with the room, hotel, etc. Will certainly stay here again - great value. From the moment we entered the lobby, and checked in.. we were impressed with the modern style and decorations. The bathroom was modern. The room was very nice. Only complaint is that the TV was mounted on the wall...

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Helpful?
Thank Toddcan
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you for the great review as well as your feedback on the television mounting. We have sent this to our Rooms Division to review and consider. We look forward to your next visit.

Oregon, Wisconsin
Reviewed 5 July 2016

We stopped here at the end of our Circle Tour of Lake Superior by motorcycle. What a pleasure. I will be honest and say that I was not looking forward to this stay as we had driven through Sault Ste Marie travelling through Canada many times and didn't find it impressive. But,we were so pleasantly surprised by the friendly people...

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Helpful?
Thank J J
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

We can just imagine the amazing scenery you encountered on the Circle Tour of Lake Superior by motorcycle. Must have been a heck of a ride. We are thrilled that we turned your opinion of our city around with one great night at the hotel. The on-site laundry is extremely convenient for travelers such as yourself. The beds - the...

Reviewed 2 July 2016 via mobile

Guest services was amazing. Never felt like home. The highlight of my stay was housekeeping. Never felt the need to complain and the housekeeper (Erikah) was very polite and accommodating. Thank you Quattro and thank you Erikah......................

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1Thank Bay A
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

There are many things that a hotel can offer to keep guests happy but nothing will ever compare to a spotless room. Erica is one of the best and we value her immensely as an employee. Thank you for mentioning her as it is always great to get direct feedback on our employees. We appreciate you taking the time to...

Saint Paul, Minnesota
Reviewed 2 July 2016

We wanted to visit some friends in Sault Ste Marie and they were staying an extended period while their condo was being finished. They suggested that we stay there as well and we are pleased that we did. First, it is an excellent value. The rooms are spacious and feature a living area as well as bedroom area along with...

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Helpful?
Thank jwkrengel
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

We are so glad that you enjoyed your experience at The Quattro. A small condo is a good comparison and we love all your description of the amenities we are most proud of. Thank you for your feedback on breakfast and we will take that under review. We hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Locally owned and operated by Quattro Hospitality Inc., the hotel features 157 suites and the Largest Convention space in Northern Ontario. Total capacity for the conference centre is 1,500 people due to 13,728 square feet of floor space. Full catering service for events is available. The hotel offers free high-speed Internet access, an indoor pool, whirlpool and sauna, fitness centre, business center, onsite restaurant and an onsite spa. Limousine service and Personal Trainer facilities. Air-conditioned guestrooms feature a refrigerator, microwave, full-size sofa bed, flat panel televisions, ipod docking stations and room service is available. The Comfort Suites hotel also provides easy access to local points of interest like the OLG Casino Sault Ste. Marie, Agawa Canyon Tour Train, Searchmount Ski Hill, Cambrian Mall, Bellevue Park and Crimson Ridge Golf Course. The hotel also participates in Choice Privileges, the Choice Hotels rewards program where guests can earn points toward free nights, Airline Rewards, gift certificates and more while staying at any Comfort, Comfort Suites, Quality, Sleep Inn, Clarion, Econo Lodge and Rodeway Inn hotel in Canada. ... more   less 

Additional Information about Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member

Address: 229 Great Northern Rd, Sault Ste. Marie, Ontario P6B 4Z2, Canada (Formerly Comfort Suites & Conference Centre Sault Ste. Marie)
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Price Range: $112 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member 3*
Number of rooms: 157
Reservation Options:
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Also Known As:
Comfort Suites And Conference Centre Sault Ste. Marie
Comfort Suites & Conference Centre Sault Ste. Marie Hotel Sault Ste. Marie
Great Northern Hotel
Hotel Style:
#1 Family Hotel in Sault Ste. Marie
#1 Business Hotel in Sault Ste. Marie
#3 Romantic Hotel in Sault Ste. Marie
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Questions & Answers

Here's what travellers have asked, with answers from Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member staff and other travellers.
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Questions? Get answers from Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean, spacious, salt water pool!”
 of 5 bubbles lorimiddaugh, 27 Feb 2017 | Read review
“Stay here great place”
 of 5 bubbles 107normc, 21 Feb 2017 | Read review
“book through good life fitness if you are a member”
 of 5 bubbles hammadb2016, 19 Jan 2017 | Read review
“If staying when hockey teams are staying make sure to book a room a floor above hockey players to avoid the noise.”
 of 5 bubbles chrisy395, 18 Jan 2017 | Read review
“High level tower rooms have great views: check out the Canada & USA bridges at night!”
 of 5 bubbles 1hker1, 16 Jan 2017 | Read review
5 of 5