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Best Western St. Catharines Hotel & Conference Centre

518 reviews
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Traveller (87)
Room & Suite (30)
Dining (6)
Overview
  • Excellent31%
  • Very good35%
  • Average21%
  • Poor7%
  • Terrible6%
Travellers talk about
“outdoor pool”(41 reviews)
“mini putt”(13 reviews)
“niagara falls”(49 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Best Western St. Catharines Hotel & Conference Centre
Special Offer: BOOK DIRECT & SAVE
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (518)Write a Review
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Show reviews that mention
All reviewsoutdoor poolmini puttniagara fallshot tubwingsroom was cleanfairview mallsports barearly checkair conditionerfamily weddingyogurteasy accessconvenient locationqew highwayminute driveniagara area
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1 - 5 of 501 reviews
Reviewed yesterday

It's a family tradition to spend new years at this place and it's like an extension from home for us, the rooms are clean, great swimming pool and the service is always great, breakfast could use some improving, but overall is very reliable!

Review collected in partnership with Best Western
Thank mariaaM8771UN
Hotel's Favourite
Reviewed 23 October 2017

I phoned earlier in the week requesting an early check-in. Rachael was so pleasant on the phone and added the request and suggested I phone on Sat. morning to see if there was availability for early check-in. I phoned on Sat. and Rachael again answered...More

Thank Mayan50
Response from Adrian N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded 25 October 2017

Thank you for sharing your stay with us. We will definitely share your comments with our entire team. We look forward to serving you again in the future.

Reviewed 1 week ago

Not perfect but staff do try very hard to address any problems that arise. Room was comfortable except for the heating/cooling being difficult to regulate. Friendly and attentive staff, nutritious and tasty breakfast. Would probably stay here again.

Review collected in partnership with Best Western
Thank paulettek2018
Response from Adrian N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded 6 days ago

Thank you for sharing your experience with us, we look forward to seeing you again.

Reviewed 1 week ago

The Best Western is well located in St. Catharines close to malls and restaurants. From here, one can travel easily to local wineries and other attractions in the Niagara. The restaurant and lounge are great. The fitness centre is spacious and well-equipped and the two...More

Review collected in partnership with Best Western
Thank V6225UScatherinem
Response from Adrian N, Manager at Best Western St. Catharines Hotel & Conference CentreResponded 1 week ago

Thank you for sharing your experience we look forward to seeing you again.

Reviewed 2 weeks ago

Great amenities for families with children - something for everyone. There's mini putt golf in the warm weather and indoor and outdoor pool with a hot tub and sauna. Gym is well equipped. Nice to have an on site Bar and grill but is also...More

Review collected in partnership with Best Western
Thank Lorraine V
Response from Adrian N, Manager at Best Western St. Catharines Hotel & Conference CentreResponded 1 week ago

Thank you for sharing your experience with us. We hope to see you again.

View more reviews
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$96 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (87)
Room & Suite (30)
Dining (6)
Pool & Beach (2)
Hotel & Grounds (59)
Bathroom (9)
Family and Play Areas (1)
Questions & Answers
Ask a question
KandlesMatt
7 November 2017|
AnswerShow all 9 answers
Response from James K | Reviewed this property |
large centre w indoor pool never used it ..Too busy.
0
Votes
Terrance K
24 December 2016|
AnswerShow all 4 answers
Response from Marcel P | Reviewed this property |
they have both an indoor and outdoor pool as well as a sauna
1
Vote
Ren026
29 July 2016|
AnswerShow all 2 answers
Response from LondonRN | Reviewed this property |
Note from the hotel !!!
0
Votes
Room Tips
"first floor was fine"
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"Ask for an interior room, should be quieter."
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"Car park side for easy access; pool side for quietness."
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"Rm 264 faced the Costco/Kelsey's across the street but it was quiet! Easy access to the parking lot to..."
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