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Comfort Inn

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179 Reviews from our TripAdvisor Community

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Showing 175: English reviews
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Reviewed yesterday NEWvia mobile

The hotel was not the greatest but we stayed for a higher rate but they had mentioned a pool they don't have a pool they had free breakfast and the ladies at the front desk were helpful and kind thank you beds were comfy and pillow were soft the room wasent overly clean and the air conditioner didn't work

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Helpful?
Thank Tracy B
Simcoe, Ontario
Reviewed yesterday NEW

Just a great place. Close to airport and Main roads - staff is amazing and after trying a few places.....this is my home away from home. Only issue that is sometime a problem is limited parking so arrive early if you need a spot close to your room

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Thank Shelley H
Mississauga, Canada
Reviewed 4 days ago NEW

Rooms generally 2 doubles or queen and sofa bed have fridge and microwave free in town calls and free internet very close to airport - 5 mnutes free breakfast with your room - very good, eggs, sausage, bacon,bagels, waffles, cold cereal, coffee and juice ... mainly book ahead ask for ground floor or upper very pleased with 4 day stay

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Thank AL H
Winnipeg, Manitoba
Reviewed 6 days ago NEW

Hotel was very clean and tidy. I had a larger vehicle and found parking to be a little tight, lot was on the small side. What stood out was the helpfulness and friendly manner of the staff. They took care of any problem and seemed to anticipate my every need.

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Thank rickkramble
cn307, General Manager at Comfort Inn, responded to this review

Thanks so much for your positive comments about your recent visit with us. It is always a pleasure to hear from our guests, and we look forward to welcoming you back again! Sherri Locke, CHGM

Winnipeg, Canada
Reviewed 2 weeks ago

The hotel staff from the front desk, cleaning staff to the breakfast staff were terrific. Everyone was friendly and helpful and the rates were reasonable compared to other hotels. I stayed with two dogs on the ground level. It's a great option for those travelling with their dogs. There is a patio door and the rooms open up to a...

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Helpful?
Thank Carrie_Callum
cn307, Manager at Comfort Inn, responded to this review

Thank you for the great ratings and your personal comments regarding your stay at the Thunder Bay Comfort Inn. We certainly appreciate it. I hope we have the opportunity to welcome you back again in the near future, so you can once again experience our terrrific guest service, our complimentary hot breakfast, and our pet friendly rooms. Sherry Smith Assistant...

Victoria, Canada
Reviewed 2 weeks ago

Great friendly staff, comfy beds and were pet friendly. We enjoyed the comfy bed and we liked the overall location. The only issue was we shared the parking area, our rooms opened up to the parking lot. That really is not an issue, however the (workman) had early morning calls and did not think about the other guests as they...

Review collected in partnership with this hotel
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Helpful?
Thank Judeeboots
cn307, Manager at Comfort Inn, responded to this review

Thank you for the comments regarding your stay at our hotel. I'm sorry about the noise you experienced when some guests were leaving early in the morning. I hope we have the opportunity to welcome you back again to the comfort of our inn. Sherry Smith Assistant General Manager

Winnipeg, Canada
Reviewed 2 weeks ago via mobile

The room was clean and comfortable and the staff was very welcoming and helpful. There was a good choice of food for breakfast (cereals, yogurts, eggs, bacon, breads, etc.), but we were disappointed that the plates and utensils were disposable. It's too bad that there aren't many hotels that use re-usable plates, cups, etc. anymore! It was very easy to...

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Helpful?
Thank Goodtimehadbyall50
cn307, Manager at Comfort Inn, responded to this review

Thank you for your kind words regarding your stay at the Thunder Bay Comfort Inn. We certainly appreciate it. I am pleased you enjoyed the cleanliness of our hotel, our welcoming and helpful staff, and our complimentary hot breakfast. I hope we have the opportunity to welcome you back again soon. Sherry Smith Assistant General Manager

Winnipeg, Canada
Reviewed 3 weeks ago

Excellent property, staff are great and rooms are clean and well kept. The property around the building was clean and the parking lot well lit. The front desk staff meet me checked me in quickly. Would stay here again.

Review collected in partnership with this hotel
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Helpful?
Thank Brucehalbert
cn307, Manager at Comfort Inn, responded to this review

Thank you for the great ratings and kind words regarding your stay at the Thunder Bay Comfort Inn. I'm happy to hear your stay was enjoyable. It is always a pleasure to share guest comments with our staff. I hope we have the opportunity to welcome you back again soon. Sherry Smith Assistant General Manager

Oshawa
Reviewed 4 weeks ago

Hotel was fine, nothing fancy but functional. It is right on Arthur Street which is quite busy so there is some road noise but its not too bad. Breakfast offered is better then most Comfort Inns. Would stay here again.

Review collected in partnership with this hotel
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Thank gailc725
cn307, Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your stay at the Thunder Bay Comfort Inn. We certainly appreciate it. I am pleased to know you enjoyed our complimentary hot breakfast and I hope we have the opportunity to welcome you back again soon. Sherry Smith Assistant General Manager

Ottawa, Canada
Reviewed 4 weeks ago

This stay was similar to many of the other comfort inn stays we've stayed at. The odd exception was the breakfast routine where you are asked to present a breakfast coupon (provided at check in) and your room key in the morning. I was particularly insulted when the room attendant questioned how many people were in my party. (I suppose...

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Helpful?
Thank Fred L
cn307, General Manager at Comfort Inn, responded to this review

Fred, I am sorry we did not have the opportunity to discuss your concerns prior to your departure. Please be assured the breakfast attendant did not mean to offend you for your choices from our complimentary breakfast buffet. All guests are certainly welcome and encouraged to enjoy all of our breakfast offerings, to his or her content. Apparently we were...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Comfort Inn Thunder Bay is a 100% Smoke-Free hotel with newly renovated front desk, lobby area with fireplace and business centre. All guestrooms feature new carpet, drapes, bedding, bathroom vanity and floor tile. Additional room features include a 32 inch flat screen tv, fridge, microwave, ergonomic chair and free Wi-Fi. Relax in our spacious new breakfast room and enjoy a free full hot breakfast featuring eggs, bacon or sausage, waffles and more. Located 5 minutes driving distance from the Thunder Bay Intl Airport (YQT) and in close proximity to Arthur Street Marketplace, Regional Health Sciences Center and Lakehead University. We are pet-friendly and offer ground floor rooms with patio. ... more   less 

Additional Information about Comfort Inn

Address: 660 W. Arthur St., Thunder Bay, Ontario P7E 5R8, Canada
Region: Canada > Ontario > Thunder Bay
Price Range: $113 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Hotel Thunder Bay
Comfort Inn Thunder Bay
Thunder Bay Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
3 questions
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Hamilton, Ontario, Canada
10 months ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“call ahead and clarify all details you want included ... don't assume inclucsions”
alh396, 20 Apr 2017 | Read review
“Ground floor if you want patio door exit when travelling with dogs.”
Carrie_Callum, 6 Apr 2017 | Read review
“Great staff, and room the only issue I had was the early morning guests were very loud. They were sharing the same parking area, our room opened up to the parking area. ”
Judeeboots, 5 Apr 2017 | Read review
“Bottom floor if you smoke so you can go out on the balcony”
kristinah334, 25 Jan 2017 | Read review
“rooms on first floor, allow for easy loading and unloading of the car :)”
A9527PCpatriciae, 6 Dec 2016 | Read review
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