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Thompson Toronto - A Thompson Hotel

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#16 of 132 Hotels in Toronto
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Thompson Toronto - A Thompson Hotel
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1,238 Reviews from our TripAdvisor Community

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Showing 1,205: English reviews
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London
Reviewed 2 days ago NEW

2 of the 3 nights we stayed were disrupted by noisy, inconsiderate guests and we called reception who has Security deal with them. Our quality of sleep was poor bordering on non-existent as the rooms are not sound proof and the room doors slam very loudly to close despite the fact that they do not fit the door frames and...

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Helpful?
Thank torquayrowsey
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear torquayrowsey, Thank you for sharing your feedback with us. Our apologies you did not receive the rest and relaxation you deserve. We always try to allocate our guests to the best our abilities depending on their preferences. We hope to get an opportunity to make it up to you. Warmest Regards, Melida mhimbaxter@thompsonhotels.com

Mississauga
Reviewed 3 days ago NEW

My husband and I had a fabulous experience at The Thompson from check in to checkout and everything in between. Room was modern, spacious with all the amenities. Loved the roof top bar, great views and breakfast at Colette was divine. We will be back!

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Thank lisaanneg2017
Barrie, Canada
Reviewed 4 days ago NEW

We loved our stay at the hotel. Staff were incredibly friendly and personable. We only stayed one night. Elizabeth knew we had an early train and recommended we visit the Thompson diner, open 24 hours. She later slipped a note under the door with breakfast coupons. This was a much appreciated treat! When we requested a wake up call for...

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Thank pattikelly23
Mississauga, Canada
Reviewed 4 days ago NEW

We were able to check in early and check out late with no difficulty. The hotel is attractive and modern but comfortable. The staff were very welcoming and the lounge in the evening is extremely busy - so lots of good energy.

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Thank mary m
Toronto, Ontario
Reviewed 6 days ago NEW

I've been once before and the experience was unfortunately not comparable. When you spend almost $400 to stay less than 20 hrs at a hotel I think it's fair to expect an amazing experience. Unforuantly issues arose with charges which led to 2 cards being charged (one an incorrect amount so as a percaustion I canceled my card). The room...

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1Thank 222hotelhopper
Reviewed 6 days ago NEWvia mobile

We absolutely loved our stay at the Thompson Hotel. The service there was exceptional. From the moment we arrived we were blown away with how friendly the staff was and their willingness to go above and beyond to make our stay that much better. The room was very modern, clean and comfortable. The multiple restaurants in the hotel were great...

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Thank Ryan P
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Ryan P, Thank you for sharing your lovely feedback! We really do pride ourselves on being a lifestyle hotel where you wouldn't need to step a foot outside the door to experience some of Toronto's best people, food and drink. We are so proud of our team members and they're dedication to service. Thank you for sharing such nice...

Calgary, Canada
Reviewed 1 week ago

Great location, great food, great service and excellent room. Starting with a perfect doorman named Ayide who got my name from a luggage tag and never forgot it, this place was great. Super helpful staff, spotless room with great features, quick good room service, and very cool bars up and down. This is my new "favorite" TO property to stay...

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Helpful?
Thank travelmac2017
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear travelmac2017, Thank you for your wonderful review! We love hearing from our fantastic guests. We are so proud Ayinde was able to provide you the service and attention we strive for at the Thompson Toronto. To be named your "favorite" hotel is a badge we will display proudly. We hope to see you again very soon! Warmest Regards, Meida

Burlington, Ontario
Reviewed 1 week ago

I hosted my best friends Bachelorette Party here. We went to the nail salon around the corner and played games in the hotel room and checked out the rooftop patio! What an incredible view! We did not eat at the restaurants but we did have a few drinks which were expensive. Leaving and coming back into the hotel after 10pm...

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Thank cr20172017
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear cr20172017, Thank you for providing feedback during you stay. We loved being part of your best friends celebration! We are so happy you all enjoyed the hotel amenities. Hopefully we have the opportunity to welcome you all back to the Lobby Bar as we always have wonderful cocktail specials. I am especially a fan of our Manhattan and Martini...

Kenosha
Reviewed 1 week ago

Amazing stay, it was by far on of the best hotels we have stayed at. everything from the entrance, the service, the lobby staff and look to the hotel itself was spectacular!! The room, bed and decor were perfect. It was the best Valentine's Day night ever. Thank you!

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Thank mariaaA864GW
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear mariaaA864GW, Thank you for sharing such wonderful feedback with us! We are so happy to provide a beautiful Valentine's day for you two as we are sure you both deserve it. We can't wait to welcome you back again! Warmest Regards, Melida

Buffalo, NY
Reviewed 1 week ago

The Thompson Toronto is in a decent location that is easily walkable unless you visit on a day when they get a snow storm and the streets are tough to navigate. (Surprised that the City of TO doesn't clear snow faster both in the streets and sidewalks...leave your fashionable boots at home and go for waterproof!) The hotel was nice...

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Thank KMLNY
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear KMLNY, Thank you for taking a moment to share you feedback with us! We love that you love Toronto as much as we do! We hope to see you again and be sure to connect with our on site Concierge, we be happy to swap fun day in Toronto ideas. Warmest Regards, Melida

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Thompson Toronto, Thompson's first international addition, opened the summer of 2010 in the diverse and artistically driven King West Village, a neighborhood adjacent to the city's financial and entertainment districts. Designed by Studio Gaia, 102 ultra-sleek guestrooms feature dark hardwood flooring, contrasting accents in lush orange and cool white, and floor to ceiling windows with sweeping views of Toronto's cityscape. The hotel's three dining facilities cater to all tastes: offering comfort food at The Thompson Diner, a modern incarnation of the quintessential 24-hour American diner, and traditional Japanese at Wabora Sushi.Other hotel amenities include a state of the art screening room, an exclusive nightclub, 1812, and Toronto's first and only rooftop pool bar and lounge. ... more   less 

Additional Information about Thompson Toronto - A Thompson Hotel

Address: 550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: $311 - $581 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Thompson Toronto - A Thompson Hotel 4.5*
Number of rooms: 102
Reservation Options:
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Hotel Style:
#10 Spa Hotel in Toronto
#13 Luxury Hotel in Toronto
#22 Business Hotel in Toronto
#25 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Thompson Toronto - A Thompson Hotel staff and other travellers.
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Questions? Get answers from Thompson Toronto - A Thompson Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even though our room was located across from the elevator, we didn't notice any excessive noise. Very comfortable and well maintained room.”
 of 5 bubbles D7036ITmarym, 21 Feb 2017 | Read review
“Higher up the better... Away from the bars”
 of 5 bubbles guinness17, 13 Feb 2017 | Read review
“Tenth floor has city views with walls of glass in bedroom.”
 of 5 bubbles mlizp2016, 7 Feb 2017 | Read review
“We were right across from the elevator on the 8th floor. Was a little noisy late at night. ”
 of 5 bubbles sch0llb, 23 Jan 2017 | Read review
“Not sure what this means ”
 of 5 bubbles J3956OIcatherinep, 12 Jan 2017 | Read review
5 of 5