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Thompson Toronto - A Thompson Hotel

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#18 of 132 Hotels in Toronto
Certificate of Excellence
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1,192 Reviews from our TripAdvisor Community

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Showing 1,159: English reviews
Windsor, Ontario
Reviewed 16 April 2016

Very noisy after midnight, I had a very important meeting early and had a restless night due to noise. Front desk and room staff were very friendly. I didn't realize there was a dance club in the basement. Vibrations from DJ were felt through the floor.

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Helpful?
Thank alanfB9844HS
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear alanfB9844HS, Thank you for your review, although we are pleased that you found our team to be helpful and friendly we must apologize if you were disturbed by noise during your stay. Please let us know your preferences on your next stay, we'd be delighted to add a high floor request or a request for a room away from...

Toronto, Canada
Reviewed 14 April 2016

From Check in to Check out service was perfect. Very good team who is always willing to go above and beyond for a guest. Anything I needed was there when I needed it and that's not from VIP status. Melida at the front so was great with suggestions as it was my first time in the city. The bar staff...

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Helpful?
Thank emmettpmurphy
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear emmettpmurphy, Thank you for sharing with us! It is very sweet of you to mention our valuable team member Melida, we think she is pretty awesome as well. We are delighted that you enjoyed your time with us and we hope to welcome you back again very soon! Warmest regards, Paula

Guildford, United Kingdom
Reviewed 13 April 2016

This was my choice of hotel to stay in as part of our honeymoon on our return to Toronto. And it was most definitely not for us. I booked for 4 and stayed for 1. Let me first start with the positives. They very kindly upgraded us and provided a bottle in our room, plus moved our breakfast after I...

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Helpful?
1Thank Thefadman
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Thefadman, Thank you for taking the time to share with us. While we love to celebrate the vibrancy of our King West neighborhood and our modern and stylish decor, we can appreciate that this may not be to your particular taste. Making sure that all of our guests feel welcome and comfortable is something that our team loves to...

Los Angeles, California
Reviewed 13 April 2016

The rooms are clean and nice but the hotel's general vibe is a little too young and too hip. It was hard to understand the receptionist over the loud music. Overall it seems to cater more to a night club crowd. I also still get a bit cranky for any hotel charging a delivery fee for room service (on top...

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1Thank dannyj389
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear dannyj389, Thank you for sharing with us! We are glad to hear that you found our team to be helpful and friendly. We do have a 24 hour gym for Hotel guests, it is located on the 3rd floor of the Hotel. Our Rooftop pool is a seasonal pool and as such it is closed in the winter. Weather...

Ancaster, Canada
Reviewed 13 April 2016

Our stay was amazing. The staff were great. The rooms were very nice with an amazing view of the city. It's in walking distance of the Sky Dome and CN tower. The breakfast was very good at the restaurant.

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1Thank kyle b
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear kyle b, Thank you for taking the time to share with us. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back with us again soon! Warmest regards, Paula

Buffalo, New York
Reviewed 11 April 2016

My hotel experience at the Thompson was great. The staff was very friendly and everything was done in a timely manner. The doorman Joseph was great and very welcoming. The food at the Thompson Diner was also great and filling. I would reccomend to hotel to anyone staying in Toronto. It is about a 15 min walk to the Blue...

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2Thank mgompah
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear mgompah, Thank you for sharing! Joseph was thrilled to hear your feedback, thank you for the thoughtful mention. It is always wonderful to hear from our guests and we appreciate you taking to time to connect with us. Warmest regards, Paula

Reviewed 11 April 2016

The Thompson was a really nice getaway. Rooms and ammenities were top notch. The Roof Top Bar has the best view in town. Hotel located right down town, so close to everything. Building was very well maintaned. Great Staff. Will come back anytime.

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2Thank Ben D
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Ben D, Thank you for sharing with us! We are thrilled to hear that you enjoyed your time while you visited us and we look forward to welcoming you back with us again very soon. Warmest regards, Paula

Ottawa, Canada
Reviewed 8 April 2016

The hotel is located in the King St W area. An easy walk from the CN Tower. The rooms are clean and very modern. hard wood floors. The bathroom and shower were excellent. The staff were efficient and friendly. The entrance and elevators have very low lighting. I was on the third floor across from the Gym. I do not...

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Helpful?
1Thank JW W
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear JW W, Thank you for taking the time to share with us! We pride ourselves on the warmth and friendliness of our team and we are glad to hear that this was your experience as well. Our beds are made with a European standard where we have a bottom sheet and a duvet cover, freshly laundered for each guest,...

Epsom
Reviewed 5 April 2016

I have been to a Thompson Hotel before and was very excited to try out this place. I heard that they were going through renovations and most must have been completed before I arrived. Rooms are very clean, quality furniture, and comfortable beds. Bathrooms are bright and the shower pressure was AMAZING! The entire hotel has great decor and is...

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Helpful?
2Thank Kayne K
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Kayne K, Thank you for your review! We are delighted to hear that you enjoyed your stay with us and we hope to welcome you back with us again very soon! Warmest regards, Paula

Tampa, Florida
Reviewed 4 April 2016

The hotel and staff were fantastic. The hotel has updated, very comfortable rooms, and the staff was very helpful with all of my requests. The two bars (especially the rooftop bar) were fantastic. The food was very good quality as well.

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2Thank rose_serim
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear rose_serim, Thank you for taking the time to share with us! We always enjoy hearing from our guests and we are delighted that you took the time to let us know how much you enjoyed your stay with us. We look forward to welcoming you back! Warmest regards, Paula

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Thompson Toronto, Thompson's first international addition, opened the summer of 2010 in the diverse and artistically driven King West Village, a neighborhood adjacent to the city's financial and entertainment districts. Designed by Studio Gaia, 102 ultra-sleek guestrooms feature dark hardwood flooring, contrasting accents in lush orange and cool white, and floor to ceiling windows with sweeping views of Toronto's cityscape. The hotel's three dining facilities cater to all tastes: offering comfort food at The Thompson Diner, a modern incarnation of the quintessential 24-hour American diner, and traditional Japanese at Wabora Sushi.Other hotel amenities include a state of the art screening room, an exclusive nightclub, 1812, and Toronto's first and only rooftop pool bar and lounge. ... more   less 

Additional Information about Thompson Toronto - A Thompson Hotel

Address: 550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: $302 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Thompson Toronto - A Thompson Hotel 4.5*
Number of rooms: 102
Reservation Options:
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Hotel Style:
#11 Spa Hotel in Toronto
#14 Luxury Hotel in Toronto
#22 Business Hotel in Toronto
#25 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Thompson Toronto - A Thompson Hotel staff and other travellers.
12 questions
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Questions? Get answers from Thompson Toronto - A Thompson Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure what this means ”
 of 5 bubbles J3956OIcatherinep, 12 Jan 2017 | Read review
“The room was great, clean and fresh. Maybe a lounger of some sort to hang out on vs. the bed? Otherwise, great.”
 of 5 bubbles JenniferV248, 20 Dec 2016 | Read review
“The downstairs diner is fantastic!”
 of 5 bubbles angoodhue, 8 Dec 2016 | Read review
“Some views of T.O. are nicer with certain rooms; ask for this at time of booking, if important to you.”
 of 5 bubbles ryanmW1070VN, 2 Dec 2016 | Read review
“Stay in yorkville”
 of 5 bubbles JamesS865, 29 Nov 2016 | Read review
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