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Thompson Toronto - A Thompson Hotel

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#20 of 131 Hotels in Toronto
Certificate of Excellence
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1,127 Reviews from our TripAdvisor Community

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Showing 1,096: English reviews
Listowel, Canada
Reviewed 27 January 2016

I don't have anything terrible to say about this place except that I booked it on Hotwire and it had it rated as a 4.5 star over a bunch of the hotels in the Entertainment district closer to the theaters. In my opinion this is not a 4.5 star. I think those other 4 star hotels are better. WE stayed...

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Helpful?
Thank jasonstein99
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear jasonstein99, Thank you for sharing with us. We are a boutique lifestyle Hotel which prides itself on the care and attention which we provide our guests, if we were not ideally suited to your tastes then we must extend our apologies to you. We will soon be launching our newly designed lobby bar and lounge as well as newly...

Barrie, Ontario
Reviewed 26 January 2016

We stayed at the Thompson Hotel for one night and we absolutely loved it. The décor was awesome and the room was beautiful. I loved the heated floors in the bathroom and the bed was very comfortable. I would definitely come back.

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Helpful?
Thank booker_cathy
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear booker_cathy, Thank you for sharing your feedback with us! Our guests often rave about the contemporary decor of our guest rooms and heated marble bathroom floors, we are delighted to hear that you enjoyed them as well. We hope to welcome you back with us again soon! Warmest regards, Paula

Reviewed 25 January 2016 via mobile

Went to the Thompson for a retreat. From check in to check out, everything was on point. The team at the front desk was engaging, energizing and fun to interact with. The bartender in the lobby bar made me an old fashion and it was PERFECT. The roof top bar was very nice also; boasting a picturesque view of the...

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1Thank MikeRuss1
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear MikeRuss1, Thank you so much for sharing your feedback with us! We are thrilled to hear that you enjoyed your stay with us and that you had some time to appreciate the rainfall shower in your guest room bathroom and the unprecedented views from our rooftop lounge and bar. We hope to welcome you back with us very soon!...

Manitoba, Canada
Reviewed 22 January 2016

Was excited to get his hotel and at a great rate from Hotwire, especially after checking out their website prices. The rooftop lounge being the big prize - we looked forward to relaxing with a drink, taking in the Toronto city night skyline. As advertised, it is a very hip and happening place, the complete opposite of us and places...

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Helpful?
1Thank rejuvenate
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear rejuvenate, Thank you for sharing your valuable feedback with us. We are delighted to hear that you enjoyed your stay with us! Specific room types must generally be booked in advance. We only have a select few double rooms and these rooms do tend to sell in advance. We suggest that if you have specific needs that you book...

Belleville, Canada
Reviewed 22 January 2016 via mobile

Love the location, still downtown but not in the core. Love the rooms, really well appointed with comfy beds. What I love the most is the service my husband and I received there. When we stayed on our wedding night (May 2015) we were kindly upgraded to a suite, and received well wishes from all staff we encountered. We stayed...

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Helpful?
Thank oohbarracuda
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear oohbarracuda, Thank you so much for sharing with us! It was a great pleasure to welcome you back with us. Happy Belated Anniversary again! We'd look forward to seeing you and your husband again soon! Warmest regards, Paula

Toronto, Canada
Reviewed 21 January 2016

Had dinner reservations at Buca for my husband's birthday so decided to stay overnight close by at the Thompson Hotel. Had eaten at the hotel restaurants before but never stayed. When we arrived around 5:15 pm we knew we had made a mistake. There was no lobby and only half of a reception desk with a huge construction wall to...

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Helpful?
Thank MandDplus2
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear MandDplus2, We always enjoy hearing from our guests and we appreciate you taking the time to share with us. We are very excited about sharing our New Lobby Bar and Lounge with our guests, it will feature a state of the art media wall, a comfortable and trendy bar and welcoming space for meeting friends and entertaining. We understand...

Reviewed 18 January 2016

Really enjoyed the modern room with heated floors in bathroom and rain shower head. Pocket doors were a cool touch. Wifi was easy to connect and good speed. The view from our room was great but the view from the rooftop bar was spectacular, especially at night. The staff was friendly and helpful, provided us with umbrellas in a few...

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Helpful?
Thank J G
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear J G, Thank you so much for sharing your experience with us. We are delighted that you found our team to be helpful and friendly. We hope to welcome you back with us again soon! Warmest regards, Paula

Niagara Falls, Canada
Reviewed 18 January 2016 via mobile

Stayed overnight as we were going to the theater. Purchased a Groupon so we got a pretty good deal. Upon entering Hou can see there are renovations occurring, did not interfere with our stay at all. Front desk staff was friendly and helpful. We had a room on the 8th floor facing Bathurst (was a bit concerned as I had...

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Helpful?
Thank allysonk0219
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear allysonk0219, Thank you for taking the time to share with us! We are delighted to hear that you found our front desk team to be friendly and helpful. We hope you enjoyed your theater performance as well! Looking forward to welcoming you back with us again soon, Warmest regards, Paula

Reviewed 17 January 2016

We booked this hotel via Travelzoo and were pleasantly surprised. From the moment we arrived, it was clear that the staff was very attentive and friendly. Decided on the valet parking since it was not that much more expensive than self park. Unfortunately the lobby bar was under construction, but will be quite nice when complete. There are other options...

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Helpful?
Thank Lucie M
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Lucie M, Thank you for sharing your experience from your most recent stay with us! We always enjoy hearing from our guests and we are glad that you took the time to share. We hope to welcome you back with us again soon! Warmest regards, Paula

Lindsay, Canada
Reviewed 14 January 2016

From checking in with Elizabeth and the Helpful Joseph the stay was off to a great beginning ..The follow up welcome note from Elizabeth and the Special treat she delivered to our room confirmed that this was a Hotel we would recommend to all . .In fact , while waiting to enter the Theatre we recommended the hotel to a...

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Thank j0hnandelean0r
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear j0hnandelean0r, Thank you for sharing with us! We are delighted to hear from you and appreciate you sharing with us. Thank you for your kind mention of Elizabeth and Joseph, we are thrilled to hear that they were able to play a small part in making your stay with us special! We hope to welcome you back with us...

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Thompson Toronto, Thompson's first international addition, opened the summer of 2010 in the diverse and artistically driven King West Village, a neighborhood adjacent to the city's financial and entertainment districts. Designed by Studio Gaia, 102 ultra-sleek guestrooms feature dark hardwood flooring, contrasting accents in lush orange and cool white, and floor to ceiling windows with sweeping views of Toronto's cityscape. The hotel's three dining facilities cater to all tastes: offering comfort food at The Thompson Diner, a modern incarnation of the quintessential 24-hour American diner, and traditional Japanese at Wabora Sushi.Other hotel amenities include a state of the art screening room, an exclusive nightclub, 1812, and Toronto's first and only rooftop pool bar and lounge. ... more   less 

Additional Information about Thompson Toronto - A Thompson Hotel

Address: 550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: $227 - $581 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Thompson Toronto - A Thompson Hotel 4.5*
Number of rooms: 102
Reservation Options:
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Hotel Style:
#12 Spa Hotel in Toronto
#15 Luxury Hotel in Toronto
#22 Business Hotel in Toronto
#25 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Thompson Toronto - A Thompson Hotel staff and other travellers.
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Questions? Get answers from Thompson Toronto - A Thompson Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some views of T.O. are nicer with certain rooms; ask for this at time of booking, if important to you.”
 of 5 bubbles ryanmW1070VN, 2 Dec 2016 | Read review
“Stay in yorkville”
 of 5 bubbles JamesS865, 29 Nov 2016 | Read review
“The corner rooms have huge (mostly frosted) windows so the light is great. A quiet part of town so no noise concerns other than the usual.”
 of 5 bubbles JamieD26, 28 Nov 2016 | Read review
“6 floor up has great views.”
 of 5 bubbles georgehJ7852OQ, 23 Nov 2016 | Read review
“Spacious, extremely well appointed and quiet”
 of 5 bubbles gmousseau, 12 Nov 2016 | Read review
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