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Crowne Plaza Toronto Airport

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Traveller (223)
Room & Suite (477)
Dining (48)
About
Location
Cleanliness
Service
Value
Positioned only 2 km from Pearson International Airport and 25 minutes' drive from Toronto city centre, this hotel offers a complimentary 24-hour airport shuttle and an on-site restaurant. Crowne Plaza Toronto Airport features an indoor pool with a relaxing hot tub and sauna. Guests can take advantage of the 24-hour fitness centre, then work in the on-site business centre. The guestrooms at the Toronto Airport Crowne Plaza offers convenient amenities such as flat-screen TVs and free wireless internet access. Additional amenities, such as a work desk with ergonomic chair and cable TV, ensure a comfortable and productive stay. La Brasserie Restaurant at the Toronto Crowne Plaza serves international cuisine for breakfast, lunch and dinner. After dinner, guests can relax with a drink at the hotel's Rendezvous Bar. Toronto Congress Centre is 2 minutes' drive away and Toronto International Centre is 10 minutes' drive away.
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Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
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Location
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Contact
33 Carlson Crt, Toronto, Ontario M9W 6H5 Canada
Getting there
Pearson Intl Airport4 km
Toronto Island Airport17 km
Neighbourhood
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
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1,200Reviews
763Photos
24Q+A
100Room tips
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Popular mentions
We like to say over night near Pearson before our morning flight to Barbados and this time we stayed at the Crown Plaza hotel. We see him all sights for the prices for hotels with and without long term parking and this time we did not have to park so the prices were cheaper than
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Response from Elena N, Front Office Manager at Crowne Plaza Toronto Airport
Responded 1 week ago
Dear Jay M, We are so glad that you enjoyed your second stay with us. It means a lot to us that we were able to meet your stay requirements and expectations. We are glad that you like our convenient location, airport shuttle, facilities and guest rooms. We cant wait to share your review with the rest of our staff and cant wait to welcome you back to stay with us again! Thank you for taking the time to share your experience with us and for rating us 5/5!
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Missed our flight home because of a delay so were put up here for the night. Some what dated, but clean and comfortable. All the staff from reception to restaurant and bar staff were all very friendly and helpful. Well stocked bar and restaurant had a fairly decent menu. Ten
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I booked this location as it was close to the airport. When you arrive the first thing you see is an exterior entranceway and canopy of plywood. Not a good choice of timing at the start of winter to rip off your facade until likely spring. Inside is in need of an update as
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Response from Elena N, Front Office Manager at Crowne Plaza Toronto Airport
Responded 1 week ago
Dear 480gordons, Thank you for your candid feedback. We realise that we have to keep up our look and appearance and that it is long overdue. This is why renovations will be happening very soon. We hope that we can welcome you back to stay with us after they are complete.
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We visited the Crowne Plaza at Toronto Airport in December. The outside is being renovated and we stood in line for almost an hour waiting to check in (with three children) at 2am! And there were only four people in front of us. The process is sloooooow, laborious and
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Response from Elena N, Front Office Manager at Crowne Plaza Toronto Airport
Responded 1 week ago
Dear Lovingholidaysuk, We are sorry to hear that the check in process was really slow when you arrived and that the front desk agent did not offer you a warm friendly service with a smile. We can assure you that what you experienced isn't typical of Crowne Plaza Toronto Airport and it will be addressed accordingly. The temporary security hold is a two way process between the hotel and your bank, So, it does take approximately 5-6 business day for the hold to release. Our busiest shuttle times are between 430am and 730am as several guests have early flights to catch. We hope that we can make your next stay less depressing if you give us another chance.
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We were sent here as Air Canda customers who had their flight chnaged as a result of a delay. We were travelling as a party of 5, with 3 young and exhausted children. The hotel is close to the airport but the check in facilities are woefully inadequate for a hotel of this size.
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Response from Elena N, Front Office Manager at Crowne Plaza Toronto Airport
Responded 1 week ago
Dear Jamesatye, We are sorry to that after a long day of travels you still had to wait in line to check in to the hotel. That evening, the airline was in desperate need of accommodations for their stranded passengers. They were advised that we had rooms available and that we had very minimal staff. So, we can assure you that what you experienced wasn't typical of Crowne Plaza Toronto Airport. Had the hotel had more notice, we could have called in more staff to assist. Each guest is a priority and our staff do their utmost to ensure all guests are assisted in a prompt and courteous manner no matter the circumstance.
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Guest room amenity
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12345696
Hi. Sorry just got your question. Collect your baggage and walk and go thru exit door to the sidewalk outside .turn right and follow the sidewalk until you see shuttle signs. Just look for the bus with Crown Plaza on it and board. They run approximately every 10 min. Always people around to inquire where to get the shuttle. Very helpful.
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What are you pet fees ? What is included in the breakfast?
A buffet breakfast with coffee and juice. Fruit and hot dishes as well as cereal are part of the buffet.
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You can grab the shuttle outside the airport, they have a list of hotels and what station to catch the shuttle at!
1 vote
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What are the park and fly rates when booking a room.
I booked through Travelzoo so got a good rate of$109 (I think), plus taxes.
2 votes
Yes there is always someone at the front desk.
1 vote
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12345
"Quite third floor."
"Choose another property its under construction"
"Get the side away from the airport."
"Stay clear of this hotel"
"If the 'Club Floor' rooms are this bad, I can't even imagine what the rest are like. There are no good rooms, is my guess."
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PRICE RANGE
US$84 - US$200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza toronto airport hotel torontopark plaza toronto airport
LOCATION
CanadaOntarioTorontoEtobicokeWest Humber-ClairvilleRexdale
NUMBER OF ROOMS
489
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