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Crowne Plaza Toronto Airport

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926 Reviews from our TripAdvisor Community

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Showing 853: English reviews
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Vancouver Island
Reviewed 2 days ago NEW

Stayed here in early February on an overnight stop. The free shuttle from the airport was easy to locate, once we found our way down to the bus level at Pearson Terminal 1, and it was a quick trip to the hotel - we had landed shortly after 9pm and were through Customs, had our luggage, and were at the...

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Thank deedubblu
Reviewed 4 days ago NEWvia mobile

Hotel is bit dated. Restaurant is awful. Frozen processed food. Hugely overpriced. If you are staying here as delayed by airline they give you small portions of food if you are using vouchers from airline. 22 dollars for small bowl of mediocre pasta. Waiter an Asian chap was grumpy and not very pleasant. There are couple restaurants just outside hotel...

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Thank Corrie67king
Owen Sound, Canada
Reviewed 5 days ago NEWvia mobile

We stayed here for a park and stay with a travelzoo voucher. Great deal. Check in was smooth and the staff was great. One small thing to note: our room was on the 12th floor. Normally we love a high floor. However the elevator only goes up to the 11th floor. We took all our luggage ourselves and it was...

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Thank heatherall
Edinburgh
Reviewed 1 week ago via mobile

The check in service was awful and would put me off using Crowne Plaza again. It took ages, the staff were impolite and didn't speak to you - a very unfriendly and cold service. The rooms and breakfast were fine though.

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Thank BigBirdEdinburgh
Canada
Reviewed 1 week ago

Stayed at the Crown plaza for one night before my trip to the island of Barbados. I was able to get their stopover deal and it was just right. I paid 109.00 CND for one night and 10 days parking. The service was quick and the room was great. It has everything one is looking for when stopping for one...

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Thank Jay M
St. Albert, Canada
Reviewed 1 week ago

This hotel is starting to show some wear and tear. The ceiling in the bathroom was peeling, the carpet in the hall had some lumps and the elevators had worn surfaces. We booked on Hotwire and it was a good reminder to never use that service again. We stayed in a larger room in NYC. We booked for three people...

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Thank catharmstrong
Brantford, Canada
Reviewed 1 week ago

Stayed once in January and once in February, both times it was very good. We always went to pool,hottub,and sauna. They were clean and lots of towels. The rooms were modern and spacious. We had a Wagjag voucher and the check in and checkout was a breeze. All staff we seen or spoke to were very friendly. We did not...

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Thank Glenn S
Edmonton, Canada
Reviewed 1 week ago

The hotel has a number of amenities, not ones which I used. It is quite likely that conferences are held here. You will probably be here because Air Canada overbooked your flight and you are forced to be in the hotel to catch a flight next morning. The hotel does excel in accommodating such passengers. The shuttle service is incredible....

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Thank NikoliGogol
New Glasgow, Canada
Reviewed 2 weeks ago

It's been at least 7 years since we last stayed at this property, so we thought we'd give it a try again during our annual work trip this year. It's location is perfect for the places we need to visit while in Mississauga for 4 days plus it's in walking distance to some great restaurants for the evenings! Those are...

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Thank Suzanne M
Reviewed 2 weeks ago via mobile

Our flight was delayed and we missed our connection so the airline put us up here. There was a small shuttle bus that came to pick us up, along with 100 others! We then all tried to check in and found one person at the front desk. He managed to get us checked in and the rest of our party...

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Thank MacapaAB
IHGService, Guest Relations Manager at Crowne Plaza Toronto Airport, responded to this review

Dear MacapaAB, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the location of our hotel and the internet services we offer. On the other hand, we are sorry for the long wait you had during check-in and the quality of our rooms and facilities we offer fell short of...

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Staying in Etobicoke

Neighbourhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Positioned only 2 km from Pearson International Airport and 25 minutes' drive from Toronto city centre, this hotel offers a complimentary 24-hour airport shuttle and an on-site restaurant. Crowne Plaza Toronto Airport features an indoor pool with a relaxing hot tub and sauna. Guests can take advantage of the 24-hour fitness centre, then work in the on-site business centre. The guestrooms at the Toronto Airport Crowne Plaza offers convenient amenities such as flat-screen TVs and free wireless internet access. Additional amenities, such as a work desk with ergonomic chair and cable TV, ensure a comfortable and productive stay. La Brasserie Restaurant at the Toronto Crowne Plaza serves international cuisine for breakfast, lunch and dinner. After dinner, guests can relax with a drink at the hotel's Rendezvous Bar. Toronto Congress Centre is 2 minutes' drive away and Toronto International Centre is 10 minutes' drive away. ... more   less 

Additional Information about Crowne Plaza Toronto Airport

Address: 33 Carlson Court, Toronto, Ontario M9W 6H5, Canada
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: $118 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Toronto Airport 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Crowne Plaza Toronto Airport Hotel Toronto
Park Plaza Toronto Airport
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Toronto Airport staff and other travellers.
14 questions
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Questions? Get answers from Crowne Plaza Toronto Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Club level was quiet and easy to access.”
 of 5 bubbles deedubblu, 23 Feb 2017 | Read review
“Front of the hotel has great views of the airport”
 of 5 bubbles 524jaym, 15 Feb 2017 | Read review
“Rooms away from the elevators and ice machine are quieter - they are also further away from the housekeeping room”
 of 5 bubbles catharmstrong, 14 Feb 2017 | Read review
“Crown's Jewel. Near airport, restaurants, highway. Great location and service.”
 of 5 bubbles shahbazs2014, 7 Feb 2017 | Read review
“Best tip - chose another hotel”
 of 5 bubbles millie2007, 1 Feb 2017 | Read review
5 of 5