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Comfort Hotel Downtown

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449 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Hotel Downtown
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Showing 329: English reviews
Tacloban, Philippines
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 June 2015

Hotels in Toronto tend to be pricey mainly because of the limited space and high demand. The Comfort Hotel is in the "average" price range for being downtown. Rooms have been remodeled and are very clean and comfortable. Hotel staff friendly and helpful which is great for out of towners.. Proximity of attractions is a plus and many restaurants near.... More 

Thank John B
Halifax, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2015

just returned from a seven day stay at your hotel and was surprised at the wonderful service and comfortable rooms. stayed on the seventh floor and considering that you are close to young and bloor couldn't have been more pleased with the quiet rooms at night.would like to especially thank jas for assisting with the reservations. I will highly recommend... More 

1 Thank Anthony M
Austin, Texas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 May 2015

I chose this hotel for its price and proximity to the UT campus where I was attending an academic conference. I've traveled all over the world and I usually choose cheaper hotels, thinking 'why pay a lot for a hotel when I'll just be sleeping there?' Well, my stay at this hotel has inspired me to reevaluate that philosophy. After... More 

2 Thank Kristin S
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Kristin S, Thank you for posting your review on the TripAdvisor following your stay at Comfort Hotel Downtown Toronto.Please accept our apology for the inconvenience during your stay.I have discussed this incident with the entire front desk team and the night manager in order to prevent in future..The least he could have done was offer you a room on... More 

Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 May 2015

The location is very convenient, the price is reasonable, limited underground parking available but despite renovations the property is old. The doors are not at all sound proof so any hall activity is clearly audible. The room was large, the bed comfortable the bath small but functional.

Thank cfxjw
Prague, Czech Republic
Level Contributor
52 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 16 May 2015

We stayed in the Junior suite and it consisted of a spacious living room, bedroom and one bathroom. I was pleasantly surprised with the furnishing and cleanliness and felt very comfortable in this hotel. Check-in was really fast and so was check-out since there were 2 receptionists on duty; you can leave your luggage with them if you are leaving... More 

Thank Diana S
Barrie, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 May 2015 via mobile

When checking in manager of hotel manager would not let me in room without a credit card..which i did not have since this was work stay. He was the rudest man I have ever met. Might be easy to overlook if the rooms were not rundown and completely dirty....only thing that will fix this hotel is a match.

1 Thank pryce g
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Pryce G, Thank you for writing your review on the Trip Advisor while attempting to stay at Comfort Hotel Downtown Toronto. It is the policy of the Hotel to ask for a valid Credit card and photo ID or cash deposit along with a Govt.Issued ID at check in. If you have an issue that you would like to... More 

Ontario, Canada
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 May 2015

Not enough parking spaces for guests, when asking questions about local restaurants they don't know for any that delivered, vending and pop machine don't work. Treated future guests disrespectfully over phone in front of current guests. No view from hotel windows and strip club across the street.

Thank Venessa M
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Venessa M, Thank you for writing your review on the TripAdvisor following your stay at Comfort Hotel Downtown Toronto.Please accept our apology for the poor customer you received at the front desk during your stay.We have discussed your incident with the front desk employees.They all have been advised to be respectful and service oriented while on the job to... More 

Dunnville, Canada
1 review
Reviewed 5 May 2015

Great location, close to Yonge/Bloor Streets. Easy to get to. Check in was handled courteously and efficently by hotel staff. The room was big, bright and clean. The bathroom was small but adequate. The bed was very comfortable. Enjoyed the Continental Breakfast (included in booking). I will stay there again when I come to Toronto.

Review collected in partnership with Amoma.com

Thank robertcR5565FR
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 May 2015 via mobile

This is a very wonderful place to stay. The staff was wonderful. My room was large and a nice view. The bathroom was small but very clean. The underground parking was small and tight and not a lot of parking.

Thank Jennifer H
Ontario, Canada
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 4 May 2015

We have come to trust the Comfort Inn brand and this was no exception. We were in Toronto for a retirement party and didn't want to spend a fortune on a hotel. We were very surprised to find that this hotel that has been there for probably 50 years was now a Comfort Hotel...as they call it. The hotel is... More 

Thank John S

326 photos of this hotel

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Staying in Downtown

Neighbourhood Profile
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Conveniently located near the Trendy Yorkville shopping, just steps away from Toronto's best shopping facilities, Restaurants and theatres. With easy access to the Yonge & Bloor Subway System, Our guests are only minutes away from all that Toronto has to offer. Wheteher you in Toronto for business or taking in a sporting event, a theatrical performance the Comfort Hotel Downtown is a perfect selection for your accommodation needs. ... more   less 

Additional Information about Comfort Hotel Downtown

Address: 15 Charles Street East, Toronto, Ontario M4Y 1S1, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: $124 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Hotel Downtown 2.5*
Number of rooms: 108
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Also Known As:
Comfort Hotel Toronto
Comfort Inn Downtown Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Hotel Downtown staff and other travellers.
20 questions
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Motherwell, United Kingdom
Orlando, Florida
7 months ago
over a year ago

See all questions (20)

Questions? Get answers from Comfort Hotel Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request a room with a mini-fridge and microwave”
 of 5 bubbles shannonsmuse, 18 Nov 2016 | Read review
“Not great for women staying/travelling alone”
 of 5 bubbles neekers, 15 Nov 2016 | Read review
“Upper floor at the back or side of the hotel.”
 of 5 bubbles NewYLisaNYork, 11 Nov 2016 | Read review
“Rooms are large and bright; there were many of us there at an event, and we all liked our rooms.”
 of 5 bubbles LORIF450, 29 Aug 2016 | Read review
“Around summer there is construction going on in most parts of Toronto, expect some minor noise starting in the morning and during the days”
  • One of the views from the windows
 of 5 bubbles tonewatts, 28 Jul 2016 | Read review
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