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The Westin Harbour Castle, Toronto

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Traveller (1215)
Room & Suite (564)
Dining (70)
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Overview
  • Excellent40%
  • Very good38%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
“toula restaurant”(47 reviews)
“lake view”(165 reviews)
“north tower”(137 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Harbour Castle, Toronto
Special Offer: Canada Summer Escapes
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Offers from The Westin Harbour Castle, Toronto
Special Offer: Canada Summer Escapes
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,761)
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4,437 results
Traveller rating
1,722
1,683
672
237
123
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LanguageEnglish
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1,722
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672
237
123
Show reviews that mention
All reviewstoula restaurantlake viewnorth towertoronto islandslake ontarioheavenly bedvalet parkingair canada centrestarbucks coffeeisland airportharbour frontunion stationself parkhockey hall of famelobby barper nightcorner room
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1 - 5 of 4,437 reviews
Reviewed yesterday via mobile

Great location. My two daughters & myself were in for a long weekend getaway. Arrived Saturday around noon & were able to get an early check in. I requested a lakeview room if available. We were given a room on the 23 floor with a...More

Thank Faylene M
Hotel's Favourite
Reviewed 3 weeks ago

I recently attended a conference at this hotel and had a wonderful stay Pros * location - the hotel is walking distance to Union Station and right on the waterfront * staff - everyone I interacted was very friendly and outgoing * gym and pool...More

Thank Alex M
Response from TeamMarriott, Manager at The Westin Harbour Castle, TorontoResponded 2 weeks ago

Dear Alex M, We are delighted we met your expectations for an outstanding stay at The Westin Harbour Castle, Toronto, and we thank you for sharing your experience with other travelers. We love that we could treat you to the perfect blend of relaxation and...More

Reviewed yesterday

Really nice hotel right down on the shore of Lake Ontario. Easy walking access to the city-centre, shops, bars and restaurants. Room was spacious with two queen-size beds. Bar was nice with excellent, friendly service and a good choice of food. Would benefit from having...More

Thank Sheenagh A
Response from TeamMarriott, Manager at The Westin Harbour Castle, TorontoResponded yesterday

Dear Sheenagh A, It was a pleasure having you as our guest at The Westin Harbour Castle, Toronto. We are glad to know our location worked well for you and that your comfortable room, as well as the service provided by our courteous associates, added...More

Reviewed 2 days ago via mobile

First impression was already bad, when arrived to hotel we did not get any help with suitcases even if the Porter was in front of us. When checking in after showing our gold membership and insisted in our initial request of an additional bed, we...More

Thank Manuel M
Response from TeamMarriott, Hotel Manager at The Westin Harbour Castle, TorontoResponded yesterday

Hello Manuel M, Thank you for your feedback and for being our guest. First and foremost, we apologize for the lack of service you feel you received. We definitely hold our entire team to a high standard of service and we’re very sorry that you...More

Reviewed 2 days ago

Our family stayed at the Westin Harbour Castle last weekend for one night. Two adults, two young children. When we arrived we were informed that the hotel did not have any more "over size vehicle parking" available, and we were advised to drive down the...More

Thank PennerTraveler
Response from TeamMarriott, Hotel Manager at The Westin Harbour Castle, TorontoResponded yesterday

Hello PennerTraveler, We appreciate your candid comments about your stay at our hotel. We were disappointed to read your feedback, and we apologize for your less than stellar stay. Our team prides itself on delivering wonderful hospitality, so we're sorry this was not your experience...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$188 - US$492 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Toronto
#24 Luxury Hotel in Toronto
#28 Romantic Hotel in Toronto
#40 Business Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$188 - US$492 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Toronto
#24 Luxury Hotel in Toronto
#28 Romantic Hotel in Toronto
#40 Business Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1215)
Room & Suite (564)
Dining (70)
Pool & Beach (47)
Amenities (102)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
Nearby
Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
outdoors. The area's rich cultural heritage is
celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
...More
Questions & Answers
Ask a question
Anne M
5 May 2018|
AnswerShow all 6 answers
Response from Kelsie F | Reviewed this property |
Yes they do. I stayed a couple months back and mine had one.
1
Vote
Gauldie2015
16 March 2018|
AnswerShow all 6 answers
Response from Leeszla D | Reviewed this property |
Hi, I’ve just come back from staying here with my two children for 6 days. We stayed on the 16th floor in the North tower. I saw no refurbishment occurring within the hotel, however never went to the South tower. I actually... More
1
Vote
Leeszla D
5 February 2018|
AnswerShow all 10 answers
Response from tl8369 | Reviewed this property |
Hi Lisa, We stayed on the 29th floor, our room was great, not dated at all, big tv with lots of cable channels, air con/ heating, ironing facilities, room safe, coffee machine, hair dryer etc, bathroom/shower decent size... More
1
Vote
Room Tips
"Great views of the lake from the rear of the hotel."
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"Arrive early if you want valet parking"
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"high floors good views"
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"Corner rooms have exceptional views!"
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