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The Westin Harbour Castle, Toronto

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Traveller (1215)
Room & Suite (564)
Dining (70)
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Overview
  • Excellent40%
  • Very good38%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
“toula restaurant”(47 reviews)
“lake view”(165 reviews)
“north tower”(137 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Harbour Castle, Toronto
Special Offer: Canada Summer Escapes
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Offers from The Westin Harbour Castle, Toronto
Special Offer: Canada Summer Escapes
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,764)
There are newer reviews for The Westin Harbour Castle, Toronto
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1,724
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21 - 25 of 4,440 reviews
Reviewed 2 weeks ago via mobile

I am sure at one point this hotel was a top notch place but the owners have failed to invest in renovations. The elevators and bathrooms are decades old. The furniture would be more suited for sale at a dollar store. And the carpets -...More

Thank winewithdinner
Response from TeamMarriott, Manager at The Westin Harbour Castle, TorontoResponded 2 weeks ago

Dear winewithdinner, We appreciate the detailed feedback about your stay with us. We are always looking for ways to improve and your comments have been noted for our future plans in developing the property. We apologize for not meeting your expectations and we are grateful...More

Reviewed 2 weeks ago

I'm inspired to write this review because of how bad the internet is at all hours of the day - I'm writing this at almost 1am and am frustrated by how poorly my video playback is. That being said, there are things I like about...More

Thank GlobalCitizen86
Response from TeamMarriott, Manager at The Westin Harbour Castle, TorontoResponded 2 weeks ago

Dear GlobalCitizen86, We appreciate you choosing our hotel for your visit to Toronto, and we are sorry you were disappointed by our internet, among other issues. Our focus is on the comfort and satisfaction of our guests, and we apologize for the problems that inconvenienced...More

Reviewed 3 weeks ago

my wife and I stayed at the Westin for 2 nights while in Toronto to watch a Leaf playoff game. what an amazing property and a great location. we had a water view room and the views were amazing. the hotel was easy access to...More

Thank gtrtfromyeg
Response from TeamMarriott, Manager at The Westin Harbour Castle, TorontoResponded 2 weeks ago

Dear gtrtfromyeg, Thank you for choosing to stay at The Westin Harbour Castle and for sharing your amazing review. We are delighted to know you loved the service provided by Joletta and were impressed with everything our hotel has to offer. Your compliments will be...More

Reviewed 3 weeks ago

The service and attention to details make this hotel a special place. Located on Lake Ontario and in the Queens Quay part of downtown Toronto, the hotel makes getting around the rest of the downtown easy. The staff at the hotel are tapped into the...More

Thank YQMnomad
Response from TeamMarriott, Manager at The Westin Harbour Castle, TorontoResponded 2 weeks ago

Dear YQMnomad, Thank you for choosing The Westin Harbour Castle, Toronto for your stay once again. There is nothing greater than to learn that a guest returns to our hotel because they love the staff and everything our hotel has to offer. We're very proud...More

Reviewed 4 weeks ago

Great location with excellent views, but the property itself is frankly very worn out. Stepping out of the lift upon reaching my floor and seeing the tired carpets and aging decor I knew things were not looking good. Opening the door to my room confirmed...More

Thank Snobs_Travel
Response from TeamMarriott, Hotel Manager at The Westin Harbour Castle, TorontoResponded 3 weeks ago

Hello Snobs_Travel, We appreciate the detailed feedback about your stay with us. We are always looking for ways to improve and your comments have been noted for our future plans in developing the property. We apologize for not meeting your expectations and we are grateful...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$191 - US$493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Toronto
#24 Luxury Hotel in Toronto
#28 Romantic Hotel in Toronto
#40 Business Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$191 - US$493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Toronto
#24 Luxury Hotel in Toronto
#28 Romantic Hotel in Toronto
#40 Business Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1215)
Room & Suite (564)
Dining (70)
Pool & Beach (47)
Amenities (102)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
Nearby
Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
outdoors. The area's rich cultural heritage is
celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
...More
Questions & Answers
Ask a question
Anne M
5 May 2018|
AnswerShow all 6 answers
Response from Kelsie F | Reviewed this property |
Yes they do. I stayed a couple months back and mine had one.
1
Vote
Gauldie2015
16 March 2018|
AnswerShow all 6 answers
Response from Leeszla D | Reviewed this property |
Hi, I’ve just come back from staying here with my two children for 6 days. We stayed on the 16th floor in the North tower. I saw no refurbishment occurring within the hotel, however never went to the South tower. I actually... More
1
Vote
Leeszla D
5 February 2018|
AnswerShow all 10 answers
Response from tl8369 | Reviewed this property |
Hi Lisa, We stayed on the 29th floor, our room was great, not dated at all, big tv with lots of cable channels, air con/ heating, ironing facilities, room safe, coffee machine, hair dryer etc, bathroom/shower decent size... More
1
Vote
Room Tips
"Lake and the highest floor you can get."
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"I like the rooms that face the harbor the most. I love to look at the water, sunrise and sunset."
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"Great views of the lake from the rear of the hotel."
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"Arrive early if you want valet parking"
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