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Novotel Toronto North York

937 reviews
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Traveller (190)
Room & Suite (99)
Dining (12)
Overview
  • Excellent21%
  • Very good44%
  • Average22%
  • Poor8%
  • Terrible5%
Travellers talk about
“trio restaurant”(13 reviews)
“attached mall”(8 reviews)
“subway station”(51 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Novotel Toronto North York
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (937)Write a Review
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All reviewstrio restaurantattached mallsubway stationyonge streetexecutive roombreakfast buffetrestaurant staffconvenient locationbusiness tripunderground parkingcoffee makerlate checkmini fridgedowntowneastmanloblawssupermarket
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11 - 15 of 791 reviews
Reviewed 28 December 2017

Newly renovated rooms in a great location close to all the necessary amenities with inside access to the Yonge street subway line. The staffs were warm and welcoming with bright smiles upon our arrival. We enjoyed our stay from the time we received our room...More

Thank drummondpj
Response from Michael S, General Manager at Novotel Toronto North YorkResponded 4 January 2018

Great to hear, thanks for your very positive feedback, as always the team will be delighted. Regards, Michael.

Reviewed 26 December 2017

Stayed overnight and chose this hotel for its location as it is close to some family functions we were needing to attend. Check in was easy. We were provided information regarding parking and wifi, but nothing regarding location of the gym, breakfast options, or anything...More

Thank jadelovessun
Response from Michael S, General Manager at Novotel Toronto North YorkResponded 4 January 2018

Disappointing, however constructive feedback, thank you. On a positive note, new Housekeeping Manager has just started, your review will act a good starting point to lift the standards from the minimum to the max!! Thank you, regards, Michael.

Reviewed 25 December 2017

We arrived late at the hotel on a snowy night. Had two separate bookings due to travel plan change. Requested to stay in the same room for all 9 nights but room availability was tight. The staff at the front desk, Messrs Mehtab and Kamran,...More

Thank Carolina C
Response from Michael S, General Manager at Novotel Toronto North YorkResponded 4 January 2018

Thanks for recognizing two great team members. Mehtab, what can i say .. a "regular" on Tripadvisor, so especially good to see Kameran mentioned as he is fairly new to the team, going to be a very valued addition. Regards, Michael.

Reviewed 7 December 2017

I admit i was slightly disappointed. The hotel lobby was nice but the rest was not so nice. And there were broken down ice machines in the hall outside my 5th floor elevator the whole time. Room was ok but not all that nice and...More

Review collected in partnership with Accorhotels.com
Thank seanoN3402ST
Response from Michael S, General Manager at Novotel Toronto North YorkResponded 4 January 2018

Thanks for your comments, I think better signage could have made the difference, We are currently tiling all the ice machine areas, we should have told you. Refurb is under way, top floors almost completed, starting next week on the lower 5 floors, model room...More

Reviewed 4 December 2017

We arrived around 9 pm Thursday November 30. The staff at the front desk went the extra mile to ensure our check-in was a breeze. Pat and Adam, two of the excellent servers at the Trio Restaurant, were extremely attentive. The second day we went...More

Thank StuBoo0710
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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$127 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$127 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (190)
Room & Suite (99)
Dining (12)
Pool & Beach (2)
Nearby
North York
North York is one of Toronto's most culturally diverse
neighborhoods. Home to a number of cultural events
throughout the year that celebrate the city's varied
ethnic communities, it's always worthwhile to see
what's going on in the area. Its cross-section of
inhabitants include students and long-time residents,
giving North York an eclectic feeling of being both
local and international. Extremely family-friendly,
...More
Questions & Answers
Ask a question
Essendon52
10 February 2018|
AnswerShow all 2 answers
Response from Rachel S | Reviewed this property |
Yes there is a fridge in all rooms, but you have to buy the water the cokes, the milk etc. You get it empty and you are the one who buys the contents. There is no coin laundry within the hotel. Maybe 2 or 3 blocks from... More
1
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Jadeloisfinch
20 June 2017|
AnswerShow all 9 answers
Response from alecandjulie | Reviewed this property |
Novatel is connected indoors to TTC subway at North York Civic Centre stop and the CN Tower is connected through mostly indoor corridors from Union Station. Most trains are Newer now and there should be heating but some... More
1
Vote
lphamxx
19 April 2017|
AnswerShow all 4 answers
Response from Zorica D |
Hello! There isn't any free parking around this area, aside from street parking for a an hour or two depending on the spot. Underground parking is available below the hotel, it is $17 including tax per day, with in and out... More
1
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Room Tips
"19th floor has a small balcony and city views. 18th floor has views of city as well"
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"In north side rooms you can watch airplanes coming in for a landing or leaving from Toronto International..."
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"Ask for a renovated room - ours was #905"
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"We were fairly high up and the beds were very comfortable, so slept really well."
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