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Novotel Toronto North York

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Traveller (191)
Room & Suite (98)
Dining (12)
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Overview
  • Excellent22%
  • Very good43%
  • Average22%
  • Poor8%
  • Terrible5%
Travellers talk about
“trio restaurant”(13 reviews)
“attached mall”(8 reviews)
“subway station”(51 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (947)
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All reviewstrio restaurantattached mallsubway stationyonge streetbreakfast buffetexecutive roomrestaurant staffconvenient locationunderground parkingbusiness tripcoffee makerlate checkdowntownloblawssupermarkettheatrelcbo
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281 - 285 of 800 reviews
Reviewed 11 December 2015

Our Board of Directors meets a few times a year, often at Novotel, and I've written positive reviews on this hotel before. Was very surprised a couple of weeks ago to find the rooms have been updated - they really didn't need it. New headboards,...More

Thank Deb S
Response from Michael S, General Manager at Novotel Toronto North YorkResponded 24 December 2015

Hello again, thanks for your feedback, obviously very pleased you liked the new rooms, however more so that the team reacted to your Food requests and were able to make you happy.. thats the name of the game!! Cheers, Michael.

Reviewed 7 December 2015 via mobile

We have stayed here every year for the last 4 years because of the location but next year we'll be looking for somewhere else. It's just looking tired, the beds are old and the furniture has seen better days. The hotel was far from full...More

1  Thank Christine S
Response from Michael S, General Manager at Novotel Toronto North YorkResponded 24 December 2015

Thank you for your feedback, even though it is negative. However I think i can woo you back by confirming that we will be starting our Phase 2 of the hotel refurbishment in the New Year. Another 90 rooms to our new "Next" standard... super...More

Reviewed 7 December 2015 via mobile

Very clean and modern hotel. The staff were very friendly and worked hard to resolve an issue upon checking in, that was no fault of theirs. Throughout the week there were no other issues. Vending machine pop was only a dollar, unheard of in 2015!More

Thank David C
Response from Michael S, General Manager at Novotel Toronto North YorkResponded 24 December 2015

Thanks for your review. Of course Monday - Thursday we are a corporate hotel located in the middle of where it is all at.. in North York. So many office towers and businesses in the area, it really is a developing area... great for business....More

Reviewed 30 November 2015 via mobile

I've been here a number of times for business and will definitely be back. The rooms are nice enough and the staff are very friendly. The hotel is attached to a mall and there is lots of shopping around. I it's across the street from...More

Thank Bill C
Response from Michael S, General Manager at Novotel Toronto North YorkResponded 24 December 2015

Many thanks for your positive comments, really pleased you mentioned our location and of course the friendliness of the team members, we work hard to ensure we get the right balance of friendliness and professionalism. Cheers, Michael.

Reviewed 22 November 2015

This is a great hotel overall. Very clean, very nice, very good everything. But the wifi was terrible. I had indicated I was there on a business trip so some consideration should be made to put me in a better spot for wifi reliability. No...More

Review collected in partnership with Novotel Hotels
Thank normZurawski
Response from Michael S, General Manager at Novotel Toronto North YorkResponded 30 November 2015

Thank you, we made some temp upgrades to the software recently and thought we had overcome our issues with wifi, looks like not. Back to square one? Probably not, but i will look into upgrading the system once again. Thanks for flagging up. Regards, Michael.

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$156 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$156 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (191)
Room & Suite (98)
Dining (12)
Pool & Beach (2)
Nearby
North York
North York is one of Toronto's most culturally diverse
neighborhoods. Home to a number of cultural events
throughout the year that celebrate the city's varied
ethnic communities, it's always worthwhile to see
what's going on in the area. Its cross-section of
inhabitants include students and long-time residents,
giving North York an eclectic feeling of being both
local and international. Extremely family-friendly,
...More
Questions & Answers
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JLY22
31 March 2018|
AnswerShow all 2 answers
Response from Rutrah | Reviewed this property |
yes... not sure how much it costed... must-have been reasonable
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Essendon52
10 February 2018|
AnswerShow all 2 answers
Response from Rachel S | Reviewed this property |
Yes there is a fridge in all rooms, but you have to buy the water the cokes, the milk etc. You get it empty and you are the one who buys the contents. There is no coin laundry within the hotel. Maybe 2 or 3 blocks from... More
1
Vote
Jadeloisfinch
20 June 2017|
AnswerShow all 9 answers
Response from alecandjulie | Reviewed this property |
Novatel is connected indoors to TTC subway at North York Civic Centre stop and the CN Tower is connected through mostly indoor corridors from Union Station. Most trains are Newer now and there should be heating but some... More
1
Vote
Room Tips
"Ask for a high floor facing downtown Toronto if you want to see the CN Tower and other buildings."
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"19th floor has a small balcony and city views. 18th floor has views of city as well"
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"In north side rooms you can watch airplanes coming in for a landing or leaving from Toronto International..."
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"Ask for a renovated room - ours was #905"
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