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Quality Hotel & Suites Airport East

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Quality Hotel & Suites Airport East
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531 Reviews from our TripAdvisor Community

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Showing 455: English reviews
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Reviewed 1 week ago via mobile

Booked last minute after a bad experience at another hotel. Had room available and good deal for park and fly. First room at beginning of trip was a little run down but good enough for a night. Room at end of trip was nicer. Vehicle was still there and untouched, flight crews leave their vehicles there so we figured it...

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Helpful?
Thank Tonya H
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you for taking the time to write a review of your experience at our hotel. I am delighted you have enjoyed your stay and found our staff to be friendly. I have noted the mentioned breakfast items for our Stay and Fly packages; will be making some changes in the near future. Regarding the run down rooms, good news!...

London
Reviewed 2 weeks ago

If you are needing a place to stay near the Toronto Airport, I highly recommend this place. It is well taken care of.The rooms are large and clean. Check-in and out is done quickly. Parking is available on the lot. Rates are good so make a reservation.

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1Thank A6848TDdavidp
Reviewed 2 weeks ago

Landing in Toronto en route to a funeral,I needed a room for the night and booked this place without doing any research. My mistake. After gathering my luggage, I called the Hotel for a shuttle. I was told it would be a 20 minute wait. I waited over 45 minutes for the Hotel Shuttle and it never arrived. I ended...

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Helpful?
Thank Jaysen P
Cambridge , Ontario
Reviewed 3 weeks ago

My husband & I are from Cambridge & spent an enjoyable dinner and evening in Toronto with friends. Your accommodations were perfect for our visit in the city. A very nice hotel; well maintained & spotless; bed & bath linens bright white! Reception representatives were all friendly and efficient; great senior pricing for us old folks! We'll definitely be back.

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Helpful?
1Thank CarolDCampbell
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you for giving us a review. We are ecstatic to know you have loved your stay here; we would love to see you again in the near future.

Buffalo, New York
Reviewed 3 weeks ago

Nothing to write home about, but this hotel is fine if you need a place to sleep before a trip out of Pearson. We used the Park and Stay deal, which isn't as convenient as it could be because the parking is a couple of miles away and you have to be shuttled there. "Breakfast" was over-stating the case.

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Helpful?
Thank Glzz2
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you for the feedback. We highly appreciate the comments as it gives us a focus on that we need to improve in. Thank you again and I hope to see you soon

Reviewed 3 weeks ago via mobile

We stayed here on our way back from Cuba. The shuttle was very fast at getting us to the airport and back from the airport. They were very polite and check in was fast. The room was nice and for what we payed for the room and parking for a week was what you'd pay for one night in a...

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Helpful?
Thank Malorie R
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you for taking the time off your day to give us a review we highly appreciate the effort. Thank you once again.

New York City, New York
Reviewed 3 weeks ago

Beware..They force you to take off site parking even if they have spaces available. False advertising, long waits for shuttle..Then shuttle company tries to upsell you once you get there..10- 15 minutes from hotel to off site parking, some people were forced to park at Lowes...

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Helpful?
Thank pzkob
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you for the feedback. We highly appreciate the comments as it gives us a focus on that we need to improve in. During the high season of Park & Fly, we advertise and sometimes use off site parking. Due to emergency of gas leak in our parking off site we tried to accommodate our guest. No time to inform;...

Reviewed 4 weeks ago via mobile

I booked one night with a week of parking. To check in you have to be 21. They will not let you in if you are 19 unlike anywhere else in Ontario ( had to get my mom to email the hotel saying they can let me check in ) Also the actual parking for a long term stay (...

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Helpful?
2Thank Emily T
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you, we highly appreciate the comments as they are valuable to us. Your comment has given us a focus on what we will improve in the future. We sincerely apologize for the inconveniences. During Park and Fly season is a hectic time for everyone involved. Our off site parking had an emergency gas leak and that is why they...

Oakville, Canada
Reviewed 4 weeks ago

My Company has construction crews that work in Toronto and frequently stay at this hotel and we are always treated very well (which is why we stay here!). This week one of our employees suffered a serious back injury and he had to immediately return to Montreal for treatment - obviously he was in serious discomfort and required assistance and...

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Helpful?
Thank Gord F
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you to the entire crew for choosing our Hotel for their accommodations while in Toronto. Mr. Farr, thank you for taking the time to give us a good review. I am ecstatic to know my staff was able to help your employee in time of need. We appreciate your comment on our customer service; our staff members here take...

Tecumseh, Canada
Reviewed 4 weeks ago

Horrible choice for Park, Sleep Fly. Arrived at 4 am stayed until 7:30 am, went to take a shower and discovered no running water in shower or tub. Property offered us a 25% discount for a 3 1/2 hr stay. Spoke to Manager and he claimed that in the winter sometimes the pipes freeze. We were on 6th floor and...

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Helpful?
Thank buccimag
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you, we highly appreciate the comments as they are valuable to us. Your comment has given us a focus on what we will improve in the future. We hope you come back and give our hotel another chance to serve you better.

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Staying in Etobicoke

Neighbourhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Hotel & Suites Airport East

Address: 2180 Islington Avenue, Toronto, Ontario M9P 3P1, Canada
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: $95 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Hotel & Suites Airport East 3*
Number of rooms: 214
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Also Known As:
Quality Hotel And Suites Airport East
Quality Inn Toronto
Quality Hotel Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel & Suites Airport East staff and other travellers.
21 questions
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Questions? Get answers from Quality Hotel & Suites Airport East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if using park and stay package ensure there is space reserved in the car park”
 of 5 bubbles wpiglet, 11 Feb 2017 | Read review
“Choose another hotel if you want a good room”
 of 5 bubbles jamiemi2015, 25 Jan 2017 | Read review
“All rooms are equally bad from budget to Business class”
 of 5 bubbles Margoatsea, 14 Jan 2017 | Read review
“Try the Comfort Inn chain (same company, different quality)”
 of 5 bubbles clchannel8, 12 Jan 2017 | Read review
“on was on te top floor and you could not even hear the planes”
 of 5 bubbles 512denisl, 30 Dec 2016 | Read review
5 of 5