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Grand Hotel & Suites

2,100 reviews
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Traveller (708)
Room & Suite (236)
Pool & Beach (59)
Overview
  • Excellent52%
  • Very good33%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,100)Write a Review
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451 - 455 of 1,810 reviews
Reviewed 30 June 2016

This IS OUR GO- TO hotel in Toronto. We were able. to check in early and got a room on the 14th floor with wonderful views. The staff was very friendly and we got shuttle service with only a short wait. The breakfast buffet hasn't...More

Thank cruiselady77
Response from Greg E, Manager at Grand Hotel & SuitesResponded 5 July 2016

Dear cruiselady77, Thank you kindly for choosing the Grand Hotel & Suites! We are thrilled to hear that we have become your preferred Hotel in Toronto! Your positive feedback is very much appreciated and we will be sure to share your comments with our staff!...More

Reviewed 29 June 2016

unless you are getting a more expensive room, the hotel is pretty average. more expensive rooms are lavish but even so it's hard to justify the price for what you get in return. Overall, no complaints, it's a great hotel but overpriced.More

Thank Tom R
Response from Greg E, Manager at Grand Hotel & SuitesResponded 5 July 2016

Dear Tom R, Thank you kindly for your recent stay at the Grand Hotel & Suites Toronto. We very much appreciate you taking the time to comment. Your feedback is very important to us, as we are always looking for areas of improvement. Please feel...More

Reviewed 29 June 2016

Totally loved our stay here. Awesome breakfast and great pool area. Excellent service. One of the best hotels i have stayed in North America. Will definitely stay here again. Only the approach to Eaton center was not very good but everything else was fantastic.More

Thank nomadz_4ever
Response from Greg E, Manager at Grand Hotel & SuitesResponded 5 July 2016

Dear nomadz_4ever, Thank you for your stay at the Grand Hotel & Suites Toronto! We are thrilled to hear that you enjoyed our amenities and services! We appreciate you taking the time to comment and share your experience! We would be delighted to host you...More

Reviewed 29 June 2016

This hotel is probably not as centrally located towards the main part of downtown Toronto where all the tourist attractions are, but is very close to Dundas Square so you aren't that far from easy transport links. But this hotel by being being further out...More

Thank Herobear
Response from Greg E, Manager at Grand Hotel & SuitesResponded 5 July 2016

Dear Herobear, Thank you for choosing the Grand Hotel & Suites for your stay in Toronto! We are very glad to hear you had an enjoyable stay! Your detailed review is very much appreciated as we rely on guest feedback to improve our services. Your...More

Reviewed 26 June 2016 via mobile

Our experience at the Grand Hotel was wonderful. The staff are very friendly and helpful, the rooms are immaculate with no carpet (which is nice), and the breakfast and breakfast staff were perfect. The underground parking is a little tight to negotiate turns in larger...More

Thank DueNorthDragonflies
Response from Greg E, Manager at Grand Hotel & SuitesResponded 5 July 2016

Dear DueNorthDragonflies, Thank you kindly for your recent stay at the Grand Hotel! We are delighted to hear you enjoyed your stay! We very much appreciate you taking the time to comment and share your feedback! We hope to host you at the Grand again...More

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18990919293362
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Heated pool
Indoor pool
Details
Price range
US$170 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Toronto
#14 Romantic Hotel in Toronto
#15 Spa Hotel in Toronto
#19 Luxury Hotel in Toronto
#20 Business Hotel in Toronto
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$170 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Toronto
#14 Romantic Hotel in Toronto
#15 Spa Hotel in Toronto
#19 Luxury Hotel in Toronto
#20 Business Hotel in Toronto
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (708)
Room & Suite (236)
Pool & Beach (59)
Dining (29)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
Questions & Answers
Ask a question
BigGeorge62
18 January 2018|
AnswerShow all 5 answers
Response from Kathy K | Reviewed this property |
I didn’t use their spa, I booked an outside company for a massage that was very relaxing. It was suggested by the person in charge of my Corp. account. My timing didn’t jive with their spa. If you need that information let... More
1
Vote
Amaurys L
12 July 2017|
AnswerShow all 4 answers
Response from Greg E | Property representative |
Hello Amaurys L, Thank you for your inquiry. Underground overnight parking is available for $19.00 plus tax per night. We look forward to welcoming you to the Grand Hotel!
1
Vote
Andy R
8 July 2017|
AnswerShow all 6 answers
Response from Greg E | Property representative |
Hello Andy R, Thank you for your inquiry! Early check in is based on availability. We are more than happy to store your luggage with our Bellmen if early check in is not available. We look forward to welcoming you in... More
0
Votes
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Room Tips
"it is a "growing City so no matter the place, save for a $$$$ waterfront hotel, you will see new..."
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"Please please do a thorough check of your whole room before you drink out of any cups or sleep in the bed"
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"Avoid this hotel they are desperate scam artists"
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"Request a high floor. We were on 11 - and the view was spectacular. But higher would have been even better!"
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