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Sheraton Toronto Airport Hotel & Conference Centre

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#41 of 132 Hotels in Toronto
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Sheraton Toronto Airport Hotel & Conference Centre
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771 Reviews from our TripAdvisor Community

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Showing 742: English reviews
Toronto, Ontario
Reviewed 2 April 2015

I was staying at the Sheraton for a weekend for a convention that was taking place there in mid February. No complaints at all, it's a great standard airport hotel. Clean room, some recent reno work (though some of the floors still had the reno going on, so there was a strong glue or solvent smell on that floor), and...

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Helpful?
Thank saviolo
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Saviolo, Thank you for sharing your feedback following your stay with us at our Sheraton. We truly appreciate and value your feedback. We sincerely apologize for the glue smell from the floor that was being renovated during your stay with us. On the whole, we are glad you had a good stay with us We look forward to welcoming...

Kingston, Canada
Reviewed 30 March 2015

Very good hotel, location and most importantly, staff. Val in the Club lounge was very helpful and kind. She really enjoys her work. All other staff are very pleasant and want to help. The shuttle as very good.

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Helpful?
1Thank Hugh L
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Hugh L, Thank you truly for appreciating our hotel, its location and the services provided by our staff. Val is thrilled to know you have acknowledged her Service and kindness. We are glad you had a great stay with us at our Sheraton. We certainly will look forward to Welcoming you back, Sincerely, Joseph B

Toronto, Canada
Reviewed 30 March 2015

The staff at the front desk was extremely friendly and helpful. Beautiful, spacious, clean room with the most comfortable king sized bed! The food at "Olio" was incredible!! Definitely recommend eating here. The entire stay was wonderful and will certainly return in the future. Thank you Sheraton!

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Helpful?
Thank LPLB
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, We truly appreciate your positive feedback following your wonderful experience at our Sheraton. Our sincere appreciation for recommending our Olio Restaurant. We look forward to the opportunity to Welcoming you back soon again. Sincerely, Joseph B

Sudbury, Canada
Reviewed 30 March 2015

Convenient location near airport. Hotel provides free shuttle service to airport. Restaurant in the hotel is reasonably priced. I stayed for 2 nights. My room had a strong cologne odour. I aired out the room over the two days but still smelt bad. I called hotel front desk to see if they could neutralize and they offered me another room...

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Helpful?
Thank sonobela
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Sonobela, We are very sorry to hear about the Cologne Odor in your room. Please accept our sincere apologies for the same. Our Housekeeping Team is committed to ensuring our guets have a fresh and welcoming room at all times. We are glad you found our Sheraton conveniently located close to the Airport. We truly look forward to Welcoming...

Sault Ste. Marie, Canada
Reviewed 19 March 2015

We had an overnight layover and ended up here and what a pleasant surprise. The rooms were clean, spacious and well appointed. The restaurant was great value as well. If you have a short layover and what a reasonably priced room close to the airport, this is the one!

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Helpful?
Thank foodandwifelover
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you truly for appreciating our hotel and its facilities. Your recomendation of our hotel is also greatly appreciated. We look forward to Welcoming you back. Sincerely, Joseph B

Vancouver, Canada
Reviewed 19 March 2015

We booked this hotel for one night. The airport shuttle is every 30 minutes, and the label on the side was confusing, as it services the Crown Plaza, as well. Our room was well appointed and clean, with a very comfortable bed. The food in the Olio Mediterranean Grill was very good. The seared tuna Nicoise was perfectly seared and...

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Helpful?
Thank Kidssleep
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to Review us on Trip Advisor. We truly appreciate your great feedback following your stay with us at our Sheraton. We are so glad our Chef was able to cater to your choice and you've enjoyed the food at our Olio Restaurant. We also do appreciate your appreciation of ishtiaq's services....

Perth, Australia
Reviewed 16 March 2015

As the name suggests the Sheraton Toronto Airport is a hotel close to the Toronto Pearson Airport and we stayed here for a night waiting for a connecting flight out the following day. It is pretty typical of most of the airport hotels I have stayed at. The rooms were spacious, clean and had everything you would need but were...

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Helpful?
1Thank Greg M
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Greg M, Thank you for choosing to stay with us at our Sheraton Toronto Airport Hotel & Conference Centre. We are pleased to inform that the renovations of our Guest Rooms is in process and is expected to be completed in the near future. Our apologies if you were accomodated in the non-renovated room. We truly acknowledge with thanks...

Barrie, Canada
Reviewed 15 March 2015

I personally have to acknowledge Jason at the front desk. His warm inviting smile and his outgoing personality made us feel at home right away upon arrival. He was attentive to our needs and assured me that he would be there all weekend and to just call if we needed anything. Our room was bright and clean. The beds were...

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Helpful?
Thank Gerry V
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Kelly & Gerry, Thank you truly for the wonderful feedback you have shared through Trip Advisor. We sincerely acknowledge and thank you'll for your Loyalty and Business to our Sheraton & Starwood Hotels. We are so thrilled to hear of the personalised services provided by Jason and our Guest Services Associates. I must admit, our Team is very passionate...

Boston, Massachusetts
Reviewed 13 March 2015 via mobile

This hotel has everything you could want in an airport hotel. Close proximity to terminals, excellent and speedy service, large clean room, very comfortable bed-and, most amazingly, no airplane noise! We slept great! I wish every airport hotel was this good.

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Helpful?
Thank Rebecca60745
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Rebecca, We truly thank you for appreciating our hotel on Trip Advisor! We are so glad you'll enjoyed our services, facilities and had a comfortable stay with us. We look forward to welcoming you back, Sincerely, Joseph B

Long Island, New York
Reviewed 12 March 2015

Stayed here on a quick overnight trip. Nice clean welcoming lobby. Friendly staff. Stinks that there is a charge to park but at least it's in Canadian dollars! Rooms are comfortable but my AC/heating wouldn't adjust and was too hot.

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Helpful?
Thank S K
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you truly for appreciating our Sheraton as a 'Good Place' to stay, we appreciate and value your feedback. With reference to the additional parking fee that the hotel charges, all full-service hotels in the Greater Toronto Area including properties close to Lester. B Pearson International Airport, charge for parking. Our parking rate is competitive, in fact...

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Neighbourhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Sheraton Toronto Airport Hotel & Conference Centre can host large scale events and offers free shuttle service to the airport. ... more   less 

Additional Information about Sheraton Toronto Airport Hotel & Conference Centre

Address: 801 Dixon Rd, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: $144 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Toronto Airport Hotel & Conference Centre 4*
Number of rooms: 249
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Also Known As:
Sheraton Toronto Airport Hotel And Conference Centre
Renaissance Toronto Airport Hotel
Toronto Renaissance
Hotel Style:
#27 Business Hotel in Toronto
#28 Family Hotel in Toronto
#29 Luxury Hotel in Toronto
#45 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Toronto Airport Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from Sheraton Toronto Airport Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors would likely be noisier.”
 of 5 bubbles jasond322, 16 Mar 2017 | Read review
“pick a room away from the outside of the hotel and something other than the first floor”
 of 5 bubbles Meceebee, 14 Mar 2017 | Read review
“Enjoy and ask for whatever you require”
 of 5 bubbles V1942ELroberts, 8 Mar 2017 | Read review
“Corner rooms seem to have more space”
 of 5 bubbles francaisj, 28 Feb 2017 | Read review
“Chose runway view”
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