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Holiday Inn Toronto Downtown Centre

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1,376 Reviews from our TripAdvisor Community

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Showing 1,112: English reviews
Gurgaon, India
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW

Great location. Just next to College station and it connects you all other places. There is a theatre near by and lot of other attractions. There are good restaurants in front of the hotel. There are some good bars and clubs with in 500-800 meters. No complementary breakfast and you have to figure out your own water bottles ;)

Helpful?
Thank Sluinfney
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Sluinfney for your review. We're very happy to hear you feel we represent the comfort and ease that comes with the Holiday Inn brand. We're excited to share your comments with our staff, and appreciate you taking the time to recognize their efforts. Thank you for staying with us. We hope to see you again soon. More 

Glace Bay, Canada
1 review
Reviewed 6 days ago NEW

My co-worker and I really enjoyed this hotel! It was in a perfect location, close to some great shopping, restaurants and just aa short walk to the subway. Service was over the top even when it was so busy given the fact we were there during Black Friday shopping along with the grey cup, and cannot forget to mention the... More 

Helpful?
Thank arlenekelly
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you arlenekelly for your review. Yes, checking in Tuffy the Horse is definitely a day we'll remember for a long time! We're very happy to hear you had an opportunity to sample our new menu. We're very excited about it, and have been hearing a lot of positive feedback about it. The steak sandwich is a hit! Thank you... More 

Bunbury, Australia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Having stayed in another major hotel chain in Toronto a week before this stay, I can easily say this hotel was far superior and exceeded all of my expectations. The staff were great and very accommodating, the room was fine and you cant go wrong for the location. If this hotel is in your budget range then seriously consider it.... More 

Helpful?
Thank neilkevin
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Wow! neilkevin, thank you so much for your kind words. We're very excited to share your review with our terrific team! They'll be happy to know their hard work did not go unnoticed. We're very glad to hear you enjoyed your stay with us, and hope we'll see you again soon. More 

Montreal, Canada
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 week ago

Stayed a couple of nights in early November in a very nice room on the 21st floor with a nice view of Toronto, albeit from a very small window, but a view nonetheless. This is a complete hotel with restaurant, concierge, parking and situated within walking distance of all the major downtown attractions. It took me about 25 minutes to... More 

Helpful?
Thank Ziplocked
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Ziplocked for your review. We're very happy to hear you had an opportunity to explore Yonge Street, and got a very of the Toronto Waterfront. We had some very nice weather at the beginning of November, and hope you had a pleasant day! Thank you for your feedback regarding the shower head in your room. We have forwarded... More 

Burlington, Canada
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

We really enjoyed this hotel. We were in town for a cheer competition and so decided to make a weekend of it. Loved the Starbucks in the hotel. Great pool for the kids. Our room was small but nice, and we ended up booking for a second night. A couple of weird things - 1) something was up with the... More 

Helpful?
Thank Laural A
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Laural A for your room. We're glad to hear you enjoyed staying with us, and hope you had a successful competition next door. We're sorry to hear about the experience you had in our restaurant, and have forwarded your review to our Food and Beverage Department to investigate. We apologize for the inconvenience, and appreciate your patience during... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The location at this hotel is absolutely fantastic. If you are in Toronto you should consider staying here. Public transportation is easily accessible and there are some good restaurants nearby. If you aren't looking for anything too fancy but want a great location then this is the spot.

Helpful?
Thank Chris R
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Chris R for your recommendation. We're glad to hear you were impressed with our location, and found the TTC a convenient way to navigate Toronto. Thank you for staying with us. We hope to see you again soon. More 

Birmingham, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

This is a large hotel but staff couldn't have been more helpful. Room was adequate and clean. There was a coffee machine in the room and I asked if we could boil water for tea in it. They offered to provide us with a kettle which arrived almost immediately. The concierge was a great help with booking trips and offering... More 

Helpful?
Thank Gillian K
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Gillian K for your review. We're very happy to hear our staff was able to provide a kettle in your room, help booking excursions and offering their advice on how to get around town. We also appreciate your patience during a busy night in the bar and restaurant. We hope you had an opportunity to enjoy dinner with... More 

amsterdam/netherlands
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 2 weeks ago

Friendly staff, ok breakfast , wifi bit weak. Supermarket and stores around the corner as entertainment and walking distance to gay area with nice spots Rooms are bit on small side A typical HI at a very central location.

Helpful?
Thank bvansante
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you bvansante for your review. We're glad you enjoyed our downtown location, and appreciate your feedback about our friendly staff. We apologize if you found our WIFI signal weak during your visit. We are currently upgrading our WIFI system, installing new equipment and stringing new cables, in order to improve service. We are targeting to have this project completed... More 

Ottawa, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Unbelievable. The outside temperature in Toronto as I wake up this morning is 6C or 49F. When I came into room last night, it was cool, but I expect hotels to reduce temperature when no one in the room. Instructions in the room say to switch the thermostat in the room to heating or cooling as desired and put in... More 

Helpful?
1 Thank Ellis B
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Ellis B for your review. We apologize if you were cold during your stay, and are sorry if you felt the initial reaction of our staff was unacceptable. We have shared your comments with the Management Team, and hope they were able to make your room more comfortable on the last night of your visit. Due to the... More 

Travellers are raving about these Toronto hotels

Saint Thomas, Canada
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 weeks ago

I'm love travelling and Holiday Inn & Holiday Inn Express are my favourite places to stay because of their high standards for customer service, cleanliness and lovely large rooms. This time I was beyond disappointed! This particular Holiday Inn is right downtown so it is close to everything. You can walk to a lot of the attractions. Unfortunately for me... More 

Helpful?
Thank wendyf589
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you wendyf589 for sharing this experience with us. We are truly sorry to hear you did not enjoy your time with us, and apologize for the issues you encountered. We appreciate you bringing this to our attention, and we will investigate with our Management Team as to how we could fall short of our standards of service and cleanliness... More 

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Conference Facilities
  • Banquet Room

Additional Information about Holiday Inn Toronto Downtown Centre

Address: 30 Carlton Street, Toronto, Ontario M5B 2E9, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: $158 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Toronto Downtown Centre 3*
Number of rooms: 513
Reservation Options:
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Also Known As:
Holiday Inn Toronto Downtown Centre Hotel Toronto
Days Hotel Toronto Downtown
Days Inn Toronto
Day Inn Toronto
Hotel Style:
#20 Spa Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Toronto Downtown Centre staff and other travellers.
21 questions
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1 month ago
Buffalo, New York
Buffalo, New York
9 months ago

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Questions? Get answers from Holiday Inn Toronto Downtown Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only the parking lot marked 'Holiday Inn' will give you in/out privileges. The other lots offer a cheaper price but no in/out..”
 of 5 bubbles Ziplocked, 24 Nov 2016 | Read review
“Higher up is better. We were on the 2nd floor and the noise outside was loud (I mean - it's downtown Toronto on the streetcar line ... )”
 of 5 bubbles 511laurala, 22 Nov 2016 | Read review
“Bien ubicado y con accesos directos a área de bares, compras y paseos. Cerca de estación de buses para ir a otros destinos de Canadá”
 of 5 bubbles fernandomF8332GX, 28 Oct 2016 | Read review
“A room facing Carlton St might be quieter. Rooms are very small, avoid twin beds.”
 of 5 bubbles Hermes99, 27 Oct 2016 | Read review
“Rooms at front have a great view but have some traffic noise.”
 of 5 bubbles 412stacyt, 2 Oct 2016 | Read review
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