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The Ritz-Carlton, Toronto

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The Ritz-Carlton, Toronto
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1,369 Reviews from our TripAdvisor Community

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Showing 1,277: English reviews
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St. Catharines, ON, Canada
Reviewed yesterday NEW

the employees are very attentive and always calling you by your name, and they are pre-emptive of your request, before asking. They reach out to you! This made my family feel special. Food a Toca was excellent, a good mix of fine dining, gourmet, although still with good serving sizes.

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1Thank 655daniellam
Acton, Canada
Reviewed yesterday NEW

Great service the minute you walk through the door. Food provided at the work banquet was exceptional as well. The entire experience was great. Staff is extremely helpful and pleasant. Rooms are very clean and beautiful

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1Thank 265sandrog
Sharon, Canada
Reviewed 3 days ago NEW

Every time our family stays in Toronto we stay at the Ritz Carlton. My wife and I, and our 16 and 18 year daughters love it here. There is a gentleman from guest services by the Name Amir Ibrahim that is always there to look after us.

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3Thank Brian K
Joburg
Reviewed 4 days ago NEWvia mobile

A wonderful hotel in the centre of Toronto , and true to the Ritz standards the quality of service is just outstanding. We hosted a dinner in a private dinning room , and the attention to detail and service is just outstanding.

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2Thank EONJoburg
Washington DC, District of Columbia
Reviewed 5 days ago NEW

Simply put the best experience ever. We stayed at this hotel in April 2017, not only the facility is great, the entire staff was extremely helpful and genuinely cared about providing the best experience. Specially I want to thank Mr. Nittin and Mrs. Jaya and sincerely appreciate their efforts for providing us with the best possible care and specially going...

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3Thank Aamar_12
Reviewed 6 days ago NEW

From the treatments (Hydra facial is the best - your face is so clean after) to the service, to the luxurious surroundings and amenities I will never to a different spa in the city! They only complaint is the lack of colours if nail polish - this they could definitely improve on the selection is pretty dim. But for a...

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3Thank JaneMarieCD
Toronto, Canada
Reviewed 1 week ago

Everything was special and perfect especially the spa and the treatment there. We were treated with the upmost respect. We went to celebrate our 10 year wedding anniversary and really felt like celebraties. It was not cheap hence us saving 10 years for it! If you are looking to get pampered we definitely recommend it.

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3Thank Jothi C
Guatemala City, Guatemala
Reviewed 1 week ago

Everyone is attentive and detail oriented. They try to deliver the best experience for the customer (some more than others). I spent a day at the Spa and I left feeling relaxed, pampered and satisfied.

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3Thank Mela B
Atlanta, Georgia
Reviewed 2 weeks ago

This was the BEST Experience ever, this coming from someone who has and only stays a Ritz Carlton properties all around the world; the staff was amazing. Highly recommended!! My wife and I really enjoyed our stay here at the Ritz Carlton.

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2Thank E6870ZYmichaelb
TORONTO
Reviewed 2 weeks ago via mobile

We recently attended for Sunday brunch and it was absolutely sumptuous and fantastic. As usual the Ritz is a class act the service, the class ,style the elegance are all unsurpassed. The restaurant host and management as well as the hostesses and the cooks they were all excellent, well mannered, polite and attentive to every need that we had. We...

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3Thank GSMOOTH

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Toronto’s most centrally located AAA Five Diamond award winning hotel, The Ritz-Carlton, Toronto welcomes guests to the heart of Canada’s most culturally diverse city. Just steps from the city’s financial district and cultural attractions, the luxury hotel offers views of the CN Tower, Lake Ontario and downtown Toronto. Featuring Canada’s only cheese cave at TOCA Restaurant, an outdoor terrace at DEQ, and the #1 Hotel Spa in the world, The Ritz-Carlton, Toronto offers an oasis in the heart of the city. ... more   less 

Additional Information about The Ritz-Carlton, Toronto

Address: 181 Wellington St W, Toronto, Ontario M5V 3G7, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: $593 - $1,022 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Toronto 5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Ritz-Carlton Toronto Hotel Toronto
Hotel Style:
#1 Romantic Hotel in Toronto
#4 Spa Hotel in Toronto
#5 Family Hotel in Toronto
#5 Business Hotel in Toronto
#5 Luxury Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Toronto staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Toronto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best floor to stay is 9th floor - cause Mrs. Jaya is the floor manager”
Aamar_12, 20 Apr 2017 | Read review
“Get a room on a higher floor to get a better view.”
quillsg, 5 Apr 2017 | Read review
“A room looking out on the CN Tower.”
Laser3116, 29 Mar 2017 | Read review
“I would request a room with a city view.”
937vanessad, 26 Mar 2017 | Read review
“Spacious suite rooms preferably in the corner”
S7706MFjeffw, 3 Mar 2017 | Read review
5 of 5