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The Adelaide Hotel, Toronto

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Traveller (792)
Room & Suite (823)
Dining (75)
Overview
  • Excellent86%
  • Very good10%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“trump tower”(52 reviews)
“trump brand”(27 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,078)
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1,934 results
Traveller rating
1,647
188
57
26
16
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LanguageEnglish
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1,647
188
57
26
16
Show reviews that mention
All reviewstrump toweramerica restauranttrump brandbathroom mirrorpillow menuturn down serviceone bedroom suitewet barin room diningheated floorsthe financial districtnespresso machinetrufflestar hotelroom servicerain showerbeautiful hotel
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1 - 5 of 1,934 reviews
Reviewed 5 days ago via mobile

Arrived for a business trip with three colleagues. Front desk personnel are inexperienced and have little ability to handle issues. All my colleagues were upgraded to a suite and not me. To make a customer happy they should of just upgraded me. Instead they said...More

Thank mnovack220
Response from Tim T, Manager at The Adelaide Hotel, TorontoResponded today

Dear mnovack220, Thank you for taking the time to share your feedback and concerns regarding your stay with us. Thank you also for meeting with me in person the morning of your departure when I was able to apologize in person and explain why we...More

Reviewed 1 week ago via mobile

Wow, treated like a princess here. We celebrated my birthday whilst there and I was truly spoilt, free upgrade , late check out, bubbly, balloons and chocolate! Staff have been outstanding, from concierge to bellboy to housekeeping to reception. Room was lovely and big and...More

Thank Du2546
Reviewed 1 week ago

The room was clean, modern décor and staff very polite and accommodating of our early check-in. The breakfast view of the city was stunning, and service was lovely. Beautiful bar area and lobby. Valet was timely. Close to Eaton's Centre and other destinations made it...More

Thank Christine H
Reviewed 2 weeks ago via mobile

There’s a button for everything in the room. It controls your drapes and every light. All on a convenient panel. I really like the shoe shine box. Put your shoes in the box, put it outside your door and get a great shine while you...More

Thank paulaM3234YN
Response from Tim T, General Manager at The Adelaide Hotel, TorontoResponded 1 week ago

Dear PaulaM3234YN, Thank you for your review. I am so glad to read that you found the technological features of the guest room very convenient for your stay. Our priority for our guests is comfort, and this certainly is a key highlight of our guest...More

Reviewed 3 weeks ago

I stay at a lot of hotels for work and of all of my experiences, The Adelaide Hotel (soon to be St. Regis) in Toronto was by far the most impressive when it came to the customer service. I was booking a last minute celebration...More

1  Thank Rachel P
Response from Tim T, General Manager at The Adelaide Hotel, TorontoResponded 2 weeks ago

Dear Rachel P, Thank you for your kind comments and for taking the time to share them on Trip Advisor for our future guests. Your positive feedback regarding our ladies and gentlemen is truly wonderful to read, especially the special attention provided by Anna, Amanda...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Bar/Lounge
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Room Service
Wheelchair Access
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$327 - US$697 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Toronto
#2 Business Hotel in Toronto
#3 Spa Hotel in Toronto
#3 Romantic Hotel in Toronto
#4 Luxury Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$327 - US$697 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Toronto
#2 Business Hotel in Toronto
#3 Spa Hotel in Toronto
#3 Romantic Hotel in Toronto
#4 Luxury Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (792)
Room & Suite (823)
Dining (75)
Pool & Beach (33)
Amenities (45)
Business Centre & Event Rooms (9)
Nearby
Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
outdoors. The area's rich cultural heritage is
celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
...More
Room Tips
"Choose a lake view room on a higher floor, best view."
Read review
"Suites are perfect for families"
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"11th floor has some outdoor window cleaning equipment visible from the rooms"
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"Bay street view"
Read review
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