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Old Mill Toronto

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#13 of 132 Hotels in Toronto
Certificate of Excellence
GreenLeadersPlatinum level
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Old Mill Toronto
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906 Reviews from our TripAdvisor Community

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Showing 862: English reviews
Glasgow, United Kingdom
Reviewed 17 October 2016

We booked 3 rooms for 10 nights in this hotel. We got a great rate from Expedia including our flight, but the rack rate looked a quite high. The rooms are all large (some slightly more than others), extremely well appointed and comfortable. We ere in the main building which was usually quiet. We asked for the mini bar to...

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Helpful?
Thank Wendy D
OldMillToronto, Director of Marketing Communications & Events at Old Mill Toronto, responded to this review

Thank you for taking the time to share your recent experience with us at the Old Mill Toronto. We are so glad you found our rooms extremely well appointed and comfortable. We try to meet all of our guests personal requests, I'm happy we where able to empty the mini bar fridge for your arrival and store your luggage until...

Reviewed 12 October 2016 via mobile

My husband and I got married here 5 years ago in September and thought we'd celebrate our anniversary by spending the long weekend here. Not surprisingly, service was impeccable and our room (although smaller than our wedding night one) was wonderful and quaint. Breakfast was served in the bar area, instead of the dining room this time, but still very...

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Helpful?
Thank Kehinde Nadiya N
OldMillToronto, Director of Marketing Communications & Events at Old Mill Toronto, responded to this review

Thank you for spending your 5 year anniversary with our hotel, we truly appreciate your comments and are happy you had a wonderful stay with us, and we look forward to your next visit. I just wanted to address the meaning behind the Hospitality fee, which give you access to the following; Fitness center access, Business center/computer access, Internet access,...

Derry, United Kingdom
Reviewed 8 October 2016

Stayed at this hotel for 4 days booked it before we left ireland 6 before our stay and the day we booked it the money was taken out of our account before we even stayed, after the 4 days we were settling our bill and we noticed there where extra charges for parking a car that we did not have...

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Helpful?
Thank Watson1962
OldMillToronto, Director of Marketing at Old Mill Toronto, responded to this review

Thank you for taking the time to share your comments with us. We take our guest feedback very seriously and I am sorry to hear that we did not meet your expectations. The reservation you made using booking.com quoted you a non-refundable rate with no ability to cancel as per their purchase agreement, this is why booking.com charged you the...

Oshawa, Ontario, Canada
Reviewed 5 October 2016

This was my second visit to the Old Mill - once again for business. The staff are absolutely wonderful - no concern there. The room well appointed but i did find the bed not to my liking - was a little soft for me - but i recognize that is a personal preference. Same with the pillows. Everything else in...

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Thank rhonad
OldMillToronto, Director of Marketing Communications & Events at Old Mill Toronto, responded to this review

Your comments are truly appreciated, thank you for taking the time to share them with us. Our great staff know the true value of customer service, and we will be sure to share your comments with them on how absolutely wonderful they are. Thank you for staying at the Old Mill Toronto and we hope that you will consider us...

Winnipeg
Reviewed 30 September 2016

We stayed in this lovely inn while attending a wedding in August of this year. Our flight deposited us in Toronto in early afternoon, and when we arrived at the Old Mill our room was not quite ready. However, we were directed to the outdoor dining area where we were relieved to be able to order a late lunch....nothing on...

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1Thank Linda L
OldMillToronto, Director of Marketing Communications & Events at Old Mill Toronto, responded to this review

Dear Linda, Thank you for your kinds words and for taking the time to share them with us. I am glad to hear you had a memorable stay with us at the Old Mill Toronto. We will certainly share your comments for further encouragement amongst the team. We are nestled in the Humber Valley, right next to the Humber River...

Toronto, Canada
Reviewed 29 September 2016

We recently had our wedding at the Old Mill. The grounds were beautiful and we had a great ceremony. But, we have had such MAJOR issues with the Old Mill since our wedding. The Captain that was working that night made a management decision to cut off shots at the bar for ALL guests (and not just to certain guests...

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1Thank bsh0rte
OldMillToronto, Director of Marketing, Communications & Events at Old Mill Toronto, responded to this review

We appreciate you taking the time to comment on the service you received on your wedding day. We take all of our guest feedback very seriously and are sorry you were disappointed and did not receive the service level you were expecting. All of our banquet captains and bartenders are Smart Serve trained and certified and are trusted to use...

Toronto, Canada
Reviewed 27 September 2016

My experience with the old Mills customer service was less than impressive. The lack of communication and care for the customer is embarrassing to say the least I called a week before my check in to confirm the room I had and that would sleep all the people necessary. At that time I also asked foe the price so I...

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1Thank Megan L
OldMillToronto, Director of Marketing, Communications & Events at Old Mill Toronto, responded to this review

Dear Megan L, Thank you for taking the time to share your feedback with us. We take our customers comments very seriously. After speaking with the front desk, I understand the room that you had originally booked with us was our Traditional Double Room. At approximately 275 ft², our Traditional Double Room is our coziest room featuring a double-sized bed....

Anchorage, Alaska
Reviewed 26 September 2016 via mobile

The Inn is conveniently located from downtown, yet far enough away to be quiet and restful. There are lots of biking/walking routes available. Staff is helpful and very friendly. Food is excellent and the atmosphere relaxing. The facility is very clean and well maintained.

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Thank eibees
OldMillToronto, Director of Marketing at Old Mill Toronto, responded to this review

Thank you for taking the time to post your very much valued comments with regards to your visit with us at the Old Mill Toronto. We really appreciate your comments regarding our customer service as our staff members work hard to provide that quality customer service, that our guests expect. Our hotel has a wonderful restaurant which serves excellent Continental...

Glasgow
Reviewed 18 September 2016 via mobile

We recently attended a wedding here. Check in was fast and efficient. Our room was well equipped but a little small. Breakfast was good with an excellent selection of food. The location being right on the river meant we were able to walk along the river bank. We had lunch on the patio one of the days during our stay...

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Thank NeilstonTravellers32
OldMillToronto, Director of Marketing at Old Mill Toronto, responded to this review

Thank you for taking the time to share your comments with regards to your stay at the Old Mill Toronto. It appears we managed to make your visit memorable and special. We are nestled in the beautiful Humber Valley, adjacent to the Parkland and Toronto Bike & Walking Trail System. We are so glad that you had the time to...

Florida
Reviewed 16 September 2016

Located adjacent to Humber River and green parkland, the Old Mill is a beautiful tudor style hotel and restaurant. Plenty of public parking in large lot across the street (parking is free for hotel guests). Checkin was fast and efficient. Room was quite large with sofa and wingback chair in seating area, large king bed, spacious bathroom with tub and...

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1Thank jaybeeFL
OldMillToronto, Director of Marketing Communications & Events at Old Mill Toronto, responded to this review

Thank you for choosing to stay at the Old Mill Toronto, we appreciate your business and your wonderful comments. Not all of our rooms have a luggage rack, but we can provide one for you if requested. I have passed along your comments to the Hotel management for further investigation. I'm happy that we were able to accommodate your late...

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Staying in Etobicoke

Neighbourhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Escape the ordinary! The Old Mill Toronto is the perfect location to relax, refresh and reconnect in a resort setting between Downtown Toronto, Billy Bishop City Airport and Pearson International Airport. Enjoy a romantic getaway, plan a business event or indulge in our award winning Spa. We look forward to welcoming you at The Old Mill Toronto where versatility, ambiance and setting make us exceptionally memorable. ... more   less 

Additional Information about Old Mill Toronto

Address: 21 Old Mill Rd, Toronto, Ontario M8X 1G5, Canada (Formerly Old Mill Inn & Spa)
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: $246 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Old Mill Toronto 4*
Number of rooms: 57
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and Jetsetter so you can book your Old Mill Toronto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Old Mill Inn And Spa
Old Mill Hotel Toronto
Hotel Style:
#1 Green Hotel in Toronto
#8 Romantic Hotel in Toronto
#8 Spa Hotel in Toronto
#9 Business Hotel in Toronto
#10 Luxury Hotel in Toronto
#25 Family Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Old Mill Toronto staff and other travellers.
10 questions
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Lockport, New York
Toronto, Canada
over a year ago
Ontario, Canada
5 months ago
over a year ago

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Questions? Get answers from Old Mill Toronto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top Floor best”
 of 5 bubbles SJA55, 17 Oct 2016 | Read review
“We were in 312, 314 and 215. All were lovely and individual.”
  • Big comfy bed
  • Jacuzzi Bath and shower both big enough for two!
 of 5 bubbles Wendee2014, 17 Oct 2016 | Read review
“Back rooms”
 of 5 bubbles Watson1962, 7 Oct 2016 | Read review
“Ask for a room overlooking a green area”
 of 5 bubbles X1857TXlindal, 30 Sep 2016 | Read review
“Although more expensive, the suites are a good value for a boutique hotel.”
 of 5 bubbles Cruise281, 11 Sep 2016 | Read review
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