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BEST WESTERN PLUS Executive Inn

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495 Reviews from our TripAdvisor Community

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Showing 449: English reviews
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Reviewed 3 days ago NEW

In one quick sentence the staff is what makes this hotel great !!!! I would like to personally THANK "Dane" & "Christian" they were fun, respectful, very courteous, and a great representation of the entire Hotel Staff & Owners. They made our stay wonderful.

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Helpful?
Thank Krystan B
Ottawa, Canada
Reviewed 5 days ago NEW

This is a great hotel with very easy access fro the main highway. The rooms are very clean and the cleaning staff was great. The breakfast was included and it was great,alot of choices and very tasteful. i would recommend this hotel and will go there again when visiting this area. The location of the hotel is also close to...

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Thank Ross L
Reviewed 1 week ago via mobile

Stayed here for a hockey tournament and although staff was overwhelmed and busy, service was very friendly and accommodating. The negative is the continental breakfast which I wouldn't deem anything close to real food but the rooms were clean and the location convenient.

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Thank Cindy J
Ottawa, Canada
Reviewed 1 week ago

Great hotel, spotless, inviting...can't say enough about this gem! Rooms are spacious, very clean and awesome bed and lots and lots of hot water! Great location, close to hospital, shopping center and 401. The coffee machine is absolutely high end. The best coffee I've ever had in any hotel I've stayed in. I highly recommend the Best Western Plus Executive...

Review collected in partnership with Best Western
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Thank celiner524
Montreal, Canada
Reviewed 2 weeks ago via mobile

My 85 year old dad and I went to Scarborough for a funeral on Feb 1st till the 3rd. Everything was good except for : 1- the shower tap when set to the right temp tends to slip down causing the water temp to get extremely hot and could burn someone. 2- my dad open the blinds to let some...

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Helpful?
Thank Clive H
Rizwan A, Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Clive H., Thank you for choosing The Best Western Plus Executive Inn for your recent stay, as well as, your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. In regards to the shower tap, our maintenance department was notified and measures were taken in order to fix the problem. Your...

Reviewed 3 weeks ago via mobile

Visited from the Quinte Weat area with my husband, our neice and our 2 children. Our stay was awesome. Super clean, updated rooms. Staff are extremely friendly and accommodating, truly went above and beyond. The continental Breakfast was better then expected and amenities like the pool, hot tub and gym were clean and well kept. This Hotel is right off...

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Helpful?
Thank Rebecca L
Rizwan A, Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Rebecca L., Thank you for choosing The Best Western Plus Executive Inn for your recent stay, as well as, your feedback. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other...

Stoney Creek, Canada
Reviewed 3 weeks ago

Hotel has recently been updated in the bathroom which was very nice. Dining room too small for breakfast. My biggest complaint were the pillows on the bed they looked nice and fluffy but they were not fluffy. I usually bring my own pillow with me but as this was an emergency visit to my brother at Scarborough HOspital I forgot....

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Helpful?
Thank Elsie S
Rizwan A, Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Elsie S., Thank you for choosing The Best Western Plus Executive Inn for your recent stay, as well as, your feedback. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other...

Reviewed 3 weeks ago

Second visit at this hotel. Last time was fine but this time not so good. 1. There was a plate of uneaten food in the microwave when we are which probably accounted for the odour. 2. When I went to the fitness room there were no towels. 3. When my son and I went to the pool at 930am there...

Review collected in partnership with Best Western
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Helpful?
Thank GobyTraveller
Rizwan A, Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear GobyTraveller, Thank you for choosing The Best Western Plus Executive Inn for your recent stay, as well as, your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer...

north bay, ontario
Reviewed 4 weeks ago via mobile

I will keep it to tge point... the hotel dropped the ball on a few things ..one issue was big time...Christian.. the front desk rep wentvamazingly beyond the call of duty that evening for us and webare extremely greatful...Best western ..you should consider yourself lucky to have him on your team...Big things ahead for that fella...The day front desk Gal...just...

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1Thank johngT4507OB
Rizwan A, Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear johngT4507OB, Thank you for choosing The Best Western Plus Executive Inn for your recent stay, as well as, your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer...

Ottawa, Canada
Reviewed 5 January 2017

The room was a reasonable room - clean. The breakfast room was way, way, way too small for this hotel. You could not fit more than 10 people in there. Those that did get in, the food ran out fast. With a hotel this large, it is grossly inadequate. I could not get in, so had to go elsewhere for...

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Helpful?
Thank Jeffrey P
Rizwan A, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Jeffrey P, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations on this occasion. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better...

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Staying in Scarborough

Neighbourhood Profile
Scarborough
Situated astride Lake Ontario, Scarborough is a district heavily influenced by immigration. With a number of low-rent shopping and dining options making it a highly affordable part of town, and boasting one of Toronto's largest shopping malls, the otherwise green suburban neighborhood is a good place to go for bargains and discounts. It also draws in photographers. The spires, archways, and cavernous rooms of the BAPS Shri Swaminarayan Mandir Palace are filled with breathtaking art, architecture, and detailed reliefs – it’s like entering a different world, The ruins of columns and installation art at the Guild Inn makes a free-for-all exploration site, while the big-name draw for young photographers is the menagerie at the Toronto Zoo. While many visitors shirk Scarborough as too suburban, its houses are some of Toronto's most mystical and haunting architectural beauties. And for adventure lovers, it has river-rafting and some unique hiking trails.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Best Western Plus Executive Inn Hotel is the newest hotel located in the heart of Toronto East, just 10 minutes from the Toronto Zoo. Inquire about our Toronto Zoo, Science Centre & Wonderland Packages. Standard Rooms, Executive Rooms & Spa Suites available. All rooms with microwave, fridge & hi-speed wireless internet & more. Our guests enjoy our indoor pool, hot tub, sauna, fitness room & a deluxe hot breakfast. Exclusive: Show your guest key & save at 6 local restaurants. ... more   less 

Additional Information about BEST WESTERN PLUS Executive Inn

Address: 38 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
Region: Canada > Ontario > Toronto > Scarborough
Price Range: $124 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Executive Inn 3*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, HotelsforEveryone, Priceline and Travelocity so you can book your BEST WESTERN PLUS Executive Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Executive Hotel Toronto
Best Western Toronto
Toronto Best Western
Hotel Style:
#41 Business Hotel in Toronto
#44 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Executive Inn staff and other travellers.
9 questions
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Toronto, Canada
4 months ago
Georgetown, Canada
4 months ago
5 months ago

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Questions? Get answers from BEST WESTERN PLUS Executive Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from the elevators the ice machine.”
 of 5 bubbles rossl909, 21 Feb 2017 | Read review
“Rooms closer to the highway have chance of more noise, we stayed in 426 and it could of been a little quieter for me.”
 of 5 bubbles travelling-grandma-9, 30 Oct 2016 | Read review
“close to The Toronto Zoo, near the 401, near lots of restaurants/malls/Cineplex”
 of 5 bubbles zurberts, 19 Oct 2016 | Read review
“Get a room at a more up to date hotel.”
 of 5 bubbles BruceM298, 9 Sep 2016 | Read review
“Get up early to go to breakfast.”
 of 5 bubbles Preetpink, 31 Aug 2016 | Read review
5 of 5