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Pantages Hotel Toronto Centre

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Traveller (249)
Room & Suite (298)
Dining (64)
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Overview
  • Excellent35%
  • Very good33%
  • Average15%
  • Poor9%
  • Terrible8%
Travellers talk about
“massey hall”(92 reviews)
“martini bar”(59 reviews)
“eaton centre”(137 reviews)
AMENITIES
Free Internet
Parking
Breakfast Available
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
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Reviews (1,036)
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87
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332
333
155
93
87
Show reviews that mention
All reviewsmassey hallmartini bareaton centrewasher and dryerfran's restaurantfront deskmichael's hospitalfull kitchened mirvish theatrestove topdeluxe suitecontinental breakfastyonge streetthe heart of the cityvalet parkingfantastic locationbig city
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11 - 15 of 1,000 reviews
Reviewed 1 March 2018

We booked this hotel because of the steamroom which is rare these days. When we went to the spa, it was out of service. The front desk staff said that it had been broken for 6 months. We decided NOT to use the hot tub...More

Thank Patrice P
Response from Gabriella N, Community Coordinator at Pantages Hotel Toronto CentreResponded 2 March 2018

Hi Patrice, Thank you for your review. Our team is very sorry to hear you did not enjoy your full experience with us. We take the cleanliness of our property very seriously. Our team will be looking into this issue to ensure all of our...More

Reviewed 26 February 2018 via mobile

Spent a couple of nights here to get away. It is a boutique hotel amd not part of a chain so tries to be classy. I chose it mainly based on location as I was seeing a concert around the corner at Massey Hall. Room...More

Thank HotelWorker71
Response from Gabriella N, Community Coordinator at Pantages Hotel Toronto CentreResponded 26 February 2018

Hi, Thank you for your review. Our team is so happy to hear you enjoyed your experience with us. Hope the concert at Massey Hall was amazing! We can't wait to welcome you back to our hotel in the near future. Best regards, Gabriella

Reviewed 25 February 2018 via mobile

Pelia, Jessica, Meesha and others are top tier courteous, hospitable and professional ambassadors to hotel and city. They put friendliness, smiles and warmth to your stay, a traveller cannot ask more for a memorable rest and stay...More

Thank dew1962
Response from Gabriella N, Community Coordinator at Pantages Hotel Toronto CentreResponded 26 February 2018

Hi Dew, Thank you for taking the time to write us a review. We are very happy to hear you enjoyed your city stay with us. Our team takes pride in providing all of our guests with an exceptional service experience. Pelia, Jessica, and Meesha...More

Reviewed 25 February 2018

This is a perfect location (across the street) from Massey Hall which was our reason for travelling to Toronto. It is also a block from the Eaton’s Centre and close to theatres. Walking distance to many other attractions. The rooms are nothing special but we...More

Thank travelgal084
Response from Gabriella N, Community Coordinator at Pantages Hotel Toronto CentreResponded 26 February 2018

Hi, Thank you for taking the time to write us a review. Our team is very happy to hear you enjoyed our prime city location in Toronto's Theatre District. We do, however, want to apologize for any disturbance you experienced in the middle of the...More

Reviewed 23 February 2018

Offered a "Deluxe" room thru Trivago. I went onto the Pantages website and looked at regular rooms which looked great so I went ahead and booked it thru Trivago. Paid in full on Nov 29th for a 2 night stay Feb20/21. Room 1508 must have...More

1  Thank snarfie
Response from Gabriella N, Community Coordinator at Pantages Hotel Toronto CentreResponded 23 February 2018

Hi, Thank you for your review. We are very sorry to hear you did not enjoy your full experience with us. Our team takes pride in providing all of our guests with exceptional service. We sincerely apologize that this was not reflected in your stay....More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free Internet
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$185 - US$461 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Toronto
#41 Romantic Hotel in Toronto
#49 Business Hotel in Toronto
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$185 - US$461 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Toronto
#41 Romantic Hotel in Toronto
#49 Business Hotel in Toronto
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (249)
Room & Suite (298)
Dining (64)
Amenities (70)
Business Centre & Event Rooms (5)
Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
Questions & Answers
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get_there_1_day
10 July 2017|
AnswerShow all 5 answers
Response from Steve M | Reviewed this property |
Glasses, Silverware, microwave, fridge with a freezer on top which is great for making ice cubes. Also included are dinner plates and almost everything you require. Hope this helps.
0
Votes
get_there_1_day
10 July 2017|
AnswerShow all 3 answers
Response from Amy H | Reviewed this property |
Well this is strictly applicable to the suites. We had a full stove a toaster a coffee maker and a small refrigerator and all the cutlery and dishes. The smaller rooms have small fridges and coffee makers.
0
Votes
Winks
9 March 2017|
AnswerShow all 2 answers
Response from Poper118 | Reviewed this property |
We used valet parking right at the hotel overnight - it was $40. However, I think that if you self park then its less.
0
Votes
Room Tips
"DO NOT stay in Room # 1508"
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"Try to avoid the alleyway side - lots of trucks clearing trash!"
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"The suites are spacious."
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"Upgrade to a 2 x Bed Room - much bigger"
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