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Shangri-La Hotel Toronto

1,324 reviews
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Traveller (524)
Room & Suite (673)
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Overview
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobby lounge”(54 reviews)
“room ipad”(15 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
All hotel details
Offers from Shangri-La Hotel Toronto
Special Offer: Romantic Getaway
Hotel deals
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Reviews (1,324)Write a Review
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982
177
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22
16
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All reviewslobby loungeuniversity avenueroom ipadhealth clubone bedroom suitebathroom mirrorbeautiful hotelluxury hotelsroom servicenespresso machineturn down servicepleasure of stayingin room diningcn towerhotel experiencesteam roomthe financial district
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1 - 5 of 1,255 reviews
Reviewed 2 days ago

Stayed at the owners suite. Amazing experience. When we got in the front desk agent was very polite & professional. We were provided a suite to relax in until our owners suite room was ready. The owners suite room was just remarkable. No words it...More

Review collected in partnership with this hotel
1  Thank jash86
Hotel's Favourite
Reviewed 14 January 2018

We live in Toronto and make a point of staying at different downtown hotels from time to time for mini staycations. Honestly it will be hard not to just always come back here. What we loved... Room - modern, clean and quality furnishing. Lobby -...More

1  Thank Princess_Patty2
Response from Julian D, Director of Operations at Shangri-La Hotel TorontoResponded 17 January 2018

Dear Princess_Patty2, Thank you for your kind review of Shangri-La Hotel, Toronto. We are delighted that you tried our hotel and enjoyed the services and facilities. We are very fortunate to have a central location. We look forward to welcoming you back. Kind regards, Julian...More

Reviewed 3 days ago

In the interest and fairness of full disclosure my wife and I booked our one night stay through a travel discount website and we stayed on a long weekend Saturday that overlapped with the onset of Chinese New Year celebrations. As a consequence it's possible...More

1  Thank Gord W
Response from Julian D, General Manager at Shangri-La Hotel TorontoResponded 2 days ago

Dear Gord W, Thank you for choosing Shangri-La Hotel, Toronto for your stay and as well taking the time to write a review about the hotel. We are delighted that you enjoyed the service from our employees. We appreciate all of the feedback that you...More

Reviewed 4 days ago via mobile

Stayed here with my boyfriend for our anniversary and it was by far the best hotel experience we’ve ever had! Customer service was outstanding. Staff was very accommodating and sociable. The room was beautiful and so comfy cozy! I would highly recommend the Shangri-La for...More

1  Thank Jordan V
Response from Julian D, General Manager at Shangri-La Hotel TorontoResponded 3 days ago

Dear Jordan V, Thank you for taking the time to write a review about Shangri-La Hotel, Toronto. We are delighted you chose to spend your anniversary with us. Thank you for the kind words about or employees and the service you have received. We are...More

Reviewed 4 days ago

It's a beautiful hotel. The lobby is minimalist and pretty. There's this soft scent wafting in the air when you enter that makes you feel like the lobby is a spa entrance. The rooms are nice (I lucked out with a penthouse room). I want...More

1  Thank joliefolie20
Response from Julian D, General Manager at Shangri-La Hotel TorontoResponded 3 days ago

Dear joliefolie20, Thank you for taking the time to write a review about Shangri-La Hotel, Toronto. We are delighted you enjoyed our lobby, we use the Shangri-La Essence in all of our public spaces. Thank you for the feedback regarding our valet and front office...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$346 - US$599 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Toronto
#5 Spa Hotel in Toronto
#6 Romantic Hotel in Toronto
#9 Luxury Hotel in Toronto
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$346 - US$599 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Toronto
#5 Spa Hotel in Toronto
#6 Romantic Hotel in Toronto
#9 Luxury Hotel in Toronto
Room types
Suites, Non-Smoking Rooms
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Traveller (524)
Room & Suite (673)
Pool & Beach (39)
Dining (27)
Amenities (36)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Nearby
Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
outdoors. The area's rich cultural heritage is
celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
...More
Questions & Answers
Ask a question
Sas_foodie
8 October 2017|
AnswerShow all 4 answers
Response from kcrow1959 | Reviewed this property |
no you can either use the train or taxi. we used the train on the way in to toronto, its about 5 minutes walk from the station
0
Votes
msdas
27 July 2017|
Answer
Response from Enna S | Reviewed this property |
either $ 15 or $20 a day and it's valet parking
0
Votes
Keisha O
16 July 2017|
AnswerShow all 6 answers
Response from Mike D | Reviewed this property |
714
1
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Room Tips
"find another hotel"
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"Go for the one bedroom suite if your budget approves"
Read review
"Deluxe one-bedroom suite with corner bathroom and views of the CN Tower - awesome!"
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"The corner suites offer very nice views of downtown Toronto."
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