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Shangri-La Hotel Toronto

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Traveller (555)
Room & Suite (673)
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Overview
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobby lounge”(55 reviews)
“bosk restaurant”(28 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La Hotel Toronto
Special Deal: Free breakfast with your stay
Hotel deals
Offers from Shangri-La Hotel Toronto
Special Deal: Free breakfast with your stay
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,371)
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Traveller rating
1,018
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11 - 15 of 1,299 reviews
Reviewed 3 weeks ago

Not the words you want to hear when you have a meeting at 5:00pm. Hotel staff seems more interested in attending to their special guests - an NBA team I think, rather than their everyday customers. Was not able to check in until 4:30pm. NOT...More

Review collected in partnership with this hotel
2  Thank andrewcR7361QP
Response from Ron P, General Manager at Shangri-La Hotel TorontoResponded 3 weeks ago

Dear andrewcR7361QP, Thank you for taking the time to share your feedback in your review. I am sorry that we disappointed you with a late check in time. Your experience is not typical Shangri-La fashion and this should not have happened. Your comments continuously help...More

Reviewed 3 weeks ago

My husband and I celebrate our wedding anniversary here every year. This year was our fifth anniversary in a row here, and Christine from Guest Relations went out of her way to make it memorable! She greeted us with a very warm personal welcome, which...More

1  Thank Travel_Tips_AB
Response from Ron P, General Manager at Shangri-La Hotel TorontoResponded 3 weeks ago

Dear Travel_Tips_AB, Thank you for choosing Shangri-La Hotel, Toronto. We are delighted that you and your husband decided to celebrate your wedding anniversary with us for the fifth year in a row. Kindly note I will let Christine know of your kind words. Our employees...More

Reviewed 4 weeks ago via mobile

This our second stay at a Shangri-La hotel and we think it is going to make us reserve at any other destination available while traveling. This time we really observed why we are becoming found of it and the answer is excellency and warmness ....More

1  Thank Yousef A
Response from Ron P, General Manager at Shangri-La Hotel TorontoResponded 4 weeks ago

Dear Yousef A, Thank you for taking the time to write a review about Shangri-La Hotel, Toronto. We are delighted to hear about your positive experience at our hotel during your 30th anniversary. Our employees strive to provide guests the best experience and to ensure...More

Reviewed 4 weeks ago

This was one of the best hotels we've stayed at during our travels. From the moment we walked in, we were greeted and offered something to drink. The check in process was seamless. The staff gave our 2 kids stuffed animals. They asked if we...More

Review collected in partnership with this hotel
1  Thank zhoooman
Response from Ron P, General Manager at Shangri-La Hotel TorontoResponded 4 weeks ago

Dear zhoooman, Thank you for taking the time to write a review about Shangri-La Hotel, Toronto. We appreciated your very kind words about our services and facilities. We are thrilled that your family including your two kids enjoyed their experience at our hotel. Kindly note...More

Reviewed 20 April 2018

- Overall, my wife and I had a wonderful experience at the Shangri-La. The food was amazing and the service was exceptional. The guests loved the fact that we could have the tea ceremony, ceremony, and reception all in the same beautiful venue. This saved...More

1  Thank Garros L
Response from Ron P, General Manager at Shangri-La Hotel TorontoResponded 4 weeks ago

Dear Garros L, Thank you for taking the time to write a review about the Shangri-La Hotel, Toronto. We are delighted that both your wife and yourself enjoyed your experience at our hotel. Miriam is fantastic, and I am so glad that you were able...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$406 - US$649 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Toronto
#6 Romantic Hotel in Toronto
#6 Spa Hotel in Toronto
#9 Luxury Hotel in Toronto
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$406 - US$649 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Toronto
#6 Romantic Hotel in Toronto
#6 Spa Hotel in Toronto
#9 Luxury Hotel in Toronto
Room types
Suites, Non-Smoking Rooms
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Traveller (555)
Room & Suite (673)
Pool & Beach (47)
Dining (27)
Amenities (36)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Nearby
Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
outdoors. The area's rich cultural heritage is
celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
...More
Questions & Answers
Ask a question
harin k
23 May 2018|
Answer
Response from capykyu | Reviewed this property |
Yes it does.
0
Votes
Sas_foodie
8 October 2017|
AnswerShow all 4 answers
Response from kcrow1959 | Reviewed this property |
no you can either use the train or taxi. we used the train on the way in to toronto, its about 5 minutes walk from the station
0
Votes
msdas
27 July 2017|
Answer
Response from Enna S | Reviewed this property |
either $ 15 or $20 a day and it's valet parking
0
Votes
Room Tips
"Even if you choose Premier rooms ask for a view and large windows!"
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"all room are very spacious and so clean"
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"Request a room with a view of the CN Tower"
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"find another hotel"
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