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Shangri-La Hotel Toronto

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Traveller (547)
Room & Suite (673)
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Overview
  • Excellent81%
  • Very good13%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobby lounge”(55 reviews)
“bosk restaurant”(28 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
Offers from Shangri-La Hotel Toronto
Special Deal: Free breakfast with your stay
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Offers from Shangri-La Hotel Toronto
Special Deal: Free breakfast with your stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,359)
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Traveller rating
1,011
177
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21 - 25 of 1,288 reviews
Reviewed 21 March 2018

Strikes a great balance between luxury and practical comfort, central downtown location and yet rooms are quiet and private, staff is very helpful and available without being unctuous. Great hotel restaurant and in-room dining and right next to a Momofuku which is a nice bonus....More

Thank xenocs
Response from Ron P, General Manager at Shangri-La Hotel TorontoResponded 5 weeks ago

Dear Xenocs, Thank you for choosing the Shangri-La Hotel, Toronto for your stay. We appreciate your kind comments about our hotel. Our employees strive to provide the best quality service for our guests. We are quite fortunate to have David Chang's Momofuku restaurant beside our...More

Reviewed 21 March 2018 via mobile

Well located , ultra modern hotel in the heart of Toronto. Beds comfortable and rooms to the standard you would expect . Staff very friendly and helpful. With good knowledge of the city . Only tiny negative you seem to have request a turn down...More

Thank hugmee
Response from Ron P, General Manager at Shangri-La Hotel TorontoResponded 5 weeks ago

Dear hugmee, Thank you for your kind words about the Shangri-La Hotel, Toronto. We are delighted that you chose our hotel for your stay. We are very fortunate to have a central location. Thank you for the feedback regarding our turn down service. Kindly note...More

A TripAdvisor Member
64
Reviewed 17 March 2018 via mobile

This hotel is located downtown, within walking distance to just about everything. The amenities in the rooms were wonderful. I especially appreciated the nice hairdryer, not the cheap ones you find in regular hotels! (If you have long, thick hair, you know what I’m talking...More

1  Thank A TripAdvisor Member
Response from Ron P, General Manager at Shangri-La Hotel TorontoResponded 21 March 2018

Thank you for choosing Shangri-La Hotel, Toronto for your stay. We are very fortunate to have a very central location in the downtown core. We are delighted that you enjoyed our amenities including our Blow Dryers. Our Healthclub was indeed well thought out and has...More

Reviewed 15 March 2018

Definitely worth staying here, and will do so every chance I get. Fantastic service, incredible rooms, and a perfect location. Great to see there are still some hotels that understand customer service and excellence.More

Review collected in partnership with this hotel
1  Thank bertcross
Response from Ron P, General Manager at Shangri-La Hotel TorontoResponded 21 March 2018

Dear Bertcross, Thank you for taking the time to write a review about Shangri-La Hotel, Toronto. We are delighted that you enjoyed your stay with us. We are fortunate to have a central location in the downtown core. We appreciate your kind comments. Best regards,...More

Reviewed 12 March 2018

Third time here, I love the location. Close proximity to Union station and by that easily reachable by train from the airport, then the Eaton shopping Mall is around the corner, the UoT in walking distance - so perfect for me. Checking in: as smooth...More

2  Thank jasondayo
Response from Julian D, Director of Operations at Shangri-La Hotel TorontoResponded 12 March 2018

Dear JasonDayo, Thank you for choosing Shangri-La Hotel, Toronto for your stay. It is true we have have a very central location to many restaurants, transportation and shops. I am glad that both your check and check out went smoothly. As well delighted to hear...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$393 - US$641 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Toronto
#6 Spa Hotel in Toronto
#6 Romantic Hotel in Toronto
#9 Luxury Hotel in Toronto
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$393 - US$641 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Toronto
#6 Spa Hotel in Toronto
#6 Romantic Hotel in Toronto
#9 Luxury Hotel in Toronto
Room types
Suites, Non-Smoking Rooms
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Traveller (547)
Room & Suite (673)
Pool & Beach (39)
Dining (27)
Amenities (36)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Nearby
Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
outdoors. The area's rich cultural heritage is
celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
...More
Questions & Answers
Ask a question
Sas_foodie
8 October 2017|
AnswerShow all 4 answers
Response from kcrow1959 | Reviewed this property |
no you can either use the train or taxi. we used the train on the way in to toronto, its about 5 minutes walk from the station
0
Votes
msdas
27 July 2017|
Answer
Response from Enna S | Reviewed this property |
either $ 15 or $20 a day and it's valet parking
0
Votes
Keisha O
16 July 2017|
AnswerShow all 6 answers
Response from Mike D | Reviewed this property |
714
1
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Room Tips
"Even if you choose Premier rooms ask for a view and large windows!"
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"all room are very spacious and so clean"
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"Request a room with a view of the CN Tower"
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"find another hotel"
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