We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Comfort Suites Downtown

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Comfort Suites Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

140 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Comfort Suites Downtown
See the most recent reviews
Showing 139: English reviews
Guelph, Canada
1 review
Reviewed 15 December 2015

i have been staying at this location for the last 2 months hotel is great as is staff they have a full breakfast and free parking. But at check out there is no one at front desk the GM (justin) is always in other office leaving front desk with nobody there not very welcoming . other than that this hotel... More 

Helpful?
Thank 483mikem66
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Millbrook, Alabama
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 December 2015

The staff here is amazing. The decor is a little outdated but the staff makes up for it. It is centrally located and easily accessible to most areas. There are some nice family run restaurants close by. The room was very clean and the bed comfortable. It was the staff however that makes this place my choice if I need... More 

Helpful?
Thank Debbie G
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Dayton
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 November 2015 via mobile

Stayed for 2 nights in November 2015. 5-7 min walk to Casino. The free breakfast and parking are a nice perk. The rate was very reasonable and room was always clean (showing its age a bit but the price makes up for it). Staff accommodated an early checkin which was nice. Water and coffee were always available as well. Will... More 

Helpful?
Thank wso32
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

1 review
Reviewed 21 October 2015 via mobile

What a great place to stay. Our room was always kept clean. The staff was really nice. Breakfast had great choices. Staff went above and beyond expectations. Great location near the airport. All kinds of places close by to eat.

Helpful?
Thank Laura M
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your wonderful comments. It is a pleasure to know that our guests do have a CHOICE when staying in Windsor and choose Comfort Suites Windsor as their destination. Breakfast is the most important meal of the day and it is wonderful to read that you enjoyed our breakfast and started your day off right. We look forward... More 

Mississauga, Canada
Level Contributor
290 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 16 October 2015

Not only is this hotel in a great location, the place is always clean and the staff are super attentive and pleasant. I have stayed here before and my experiences have been very pleasant. I will not hesitate to return.

Helpful?
Thank Omar B
Justin B, Manager at Comfort Suites Downtown, responded to this review

Located in a quiet residential neighbourhood in xcityx, the xhotelx, offers the benefit of the city without the cost or congestion. We agree travel is easy and convenient to downtown Windsor. Thank you for your comments and we look forward to having you stay with us again. More 

St. Catharines, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 October 2015

Stayed here for one night. We were attending a show at the casino. We used points to book the room. The room was clean. No problems. The girl at front desk was very knowledgeable and polite. She checked us in very quickly and gave us directions to the casino which was about half a kilometre away. A $6 cab ride.... More 

Helpful?
Thank jeff h
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your comments. Yes, the Comfort Suites is conveniently located in the heart of downtown Windsor. Very convenient to all areas. We are glad that you had an enjoyable stay. We look forward to having you as our guest again. More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 September 2015

This hotel was beyond expectations. Smaller, clean and bright with excellent front desk service. Updated. Room was terrific. Got a great restaurant recommendation. Close to the downtown....walking distance to everything we needed. Highly recommend.

Helpful?
Thank Dave S
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to let other know of your recent stay here at Comfort Suites Windsor. You have summed up our hotel to a "T". I would like to welcome you back to our hotel the next time you are in Windsor. More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 September 2015

Your advertisement states "family friendly." This was found to be the complete opposite during my 4 day stay with my family. During the 3 nights/mornings at this location, prostitutes were seen going in and out of the hotel, drug deals were seen, people who where obviously mentally or drug influenced were entering the hotel and hanging around the lobby area;... More 

Helpful?
2 Thank Roy S
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Roy S. I am deeply disappointed that I have to write this letter to you today. Your comments regarding your hotel experience are very important to us. We want our guests to enjoy staying at Comfort Suites, so your report of a disturbing experience is a serious concern for us. We would like to apologize if you felt uncomfortable during... More 

Toronto, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 September 2015

Spent two nights there Aug 26-28. Hotel is situated a block or 2 out of the downtown core but a very quick walk away. Staff at front desk excellent. Lobby and breakfast area, very clean. We were offered fruit water upon check in. Elevator fine, no issue. Hallways of floors dated but really, who cares? Key passes worked perfect, no... More 

Helpful?
Thank Shawn M
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Dear Shawn M. Thank you for your comments regarding your recent stay with us. I am sorry to hear about your concerns regarding the Wi-Fi service. We have been in contact with our internet service provider and they will be conducting a full audit of the hotel and making the necessary upgrades to some of the shadow areas. Plans are... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 August 2015 via mobile

Front desk staff, Ivy, was very friendly & informative during check in. When we entered our room we were very impressed with the size, cleanliness & openness/size of the king size bed suite. Shortly after settling in the room the phone rang. It was Ivy, on the front desk, checking if we were happy with our room; a very nice... More 

Helpful?
1 Thank Bonnybell
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your comments. Liz is an amazing person and loves to chat with our guests. Our hot breakfast and staff do set the bar rather high and other hotels are attempting to reach these heights. Our main focus is that all of our guests have an amazing stay at reasonable prices. Thank you again for your comments. More 

31 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (23)
Viewed
Room/Suite (17)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (8)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (3)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Windsor hotels
City Centre
BEST WESTERN PLUS Waterfront Hotel
Comfort Inn Windsor
#5 of 34 in Windsor
157 reviews
Caesars Windsor
#1 of 34 in Windsor
3,974 reviews
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Laundry Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
We provide a home away from home experience to all our guests. We are located in the heart of beautiful Downtown Windsor offering you fast access to all the local attractions. Casino Windsor, Dance Clubs, Detroit Tunnel, WFCU Arena, Windsor Spitfires, Tiger Games, NEW ADVENTURE BAY WATER PARK, Shopping District and many local restaurants and wineries. All of our rooms come with fridge, microwave, coffeemaker, local calling, FREE WIFI and Hot Breakfast. We offer Guest Appreciation Nights throughout the week. Pets are welcome at a cost of $25.00 per pet/per stay. $5.00 per pet is donated to the Windsor Humane Society. Cash and Debit payments will require a $250.00 Deposit and Photo Identification. Hotel is Smoke Free. ... more   less 

Additional Information about Comfort Suites Downtown

Address: 500 Tuscarora Street East, Windsor, Ontario N9A 3M2, Canada
Region: Canada > Ontario > Windsor > City Centre
Price Range: $113 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites Downtown 2*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Choice Canada, Booking.com, Cancelon, Travelocity, Odigeo, Priceline and Hotels.com so you can book your Comfort Suites Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Downtown Hotel Windsor
Comfort Suites Windsor
Windsor Comfort Suites
Comfort Suites Downtown Windsor, Ontario
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Downtown staff and other travellers.
2 questions
Ask a question
Windsor, Canada
over a year ago

See all questions (2)

Questions? Get answers from Comfort Suites Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The choice hotels points rate is a good deal for a larger suite. The presidential suite 316 view is onto the garbage pickup area.”
 of 5 bubbles baal2000, 11 Oct 2016 | Read review
“Higher floors are good”
 of 5 bubbles fuzeee, 16 Mar 2016 | Read review
“The room was very clean and exessible to the parking lot.”
 of 5 bubbles 229connie, 20 Jan 2016 | Read review
“Just ask the front desk.”
 of 5 bubbles psychicone, 20 Jan 2016 | Read review
“None….don't go there with your family.”
 of 5 bubbles roys460, 7 Sep 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay