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Quality Inn & Suites Downtown

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150 Euston St, Charlottetown, Prince Edward Island C1A 1W5 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (74)
360
Panoramas (9)
Room & Suite (231)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
  • Individually wrapped toiletries
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Quality Inn & Suites Downtown
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 27 hotels in Charlottetown
Location
Cleanliness
Service
Value
The Quality Inn & Suites Downtown is located in the heart of Charlottetown just a short walk to many local attractions, including the Confederation Centre of the Arts, Province House, the waterfront, shopping and restaurants. The Charlottetown Driving Park & Casino are only a five minute drive. The Charlottetown Boardwalk meanders along the shoreline, allowing visitors to stroll along its pathways, relax on a park bench or enjoy a picnic on the water. Stay with us we provide FREE of charge: free Hot Breakfast Buffet, free WIFI, free coffee station in lobby, free Parking and Business Centre. We also offer guests free CARI Pool passes featuring two pools, waterslide, diving boards & fitness room a five minute drive from the hotel. We are a 30 minute drive from Anne of Green Gables Historic site and the famous Cavendish Beach. Our Award winning Golf courses are a short drive away and a must while on our beautiful Island. Quality service and Quality rates stay with us while on PEI!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Wifi
Restaurant
Breakfast available
Vending machine
ATM on site
24-hour front desk
Dry cleaning
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Room features
Air conditioning
Housekeeping
Room service
Telephone
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, French, Arabic, Hindi
355Reviews3Q+A86Room tips
Traveller rating
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  • 39
  • 9
  • 19
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Popular mentions
Joesylvie wrote a review Sep 2021
Ottawa, Canada243 contributions39 helpful votes
Wonderful two night stay in Charlottetown. Check-in was quick and easy. We were assigned a king room in one of two quiet historic exterior buildings which shared the parking lot with the main hotel building. Our room was large, clean , and well equipped with a comfortable bed and nice bathroom. Breakfast was very good and served to us instead of buffet style. Staff were very friendly and helpful during our stay. The location is excellent, very close to good restaurants and only a 15 minute walk to the waterfront area.
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Date of stay: August 2021
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Rebeca Flores wrote a review Jul 2021
Fredericton, Canada11 contributions2 helpful votes
I’m thé type of person that prefers don’t write anything before write a bad review for a business because I do understanding how hard can be for business to build and keep a good reputation but I’m writing to prevent others clients about this. Yesterday after 4 hours driving, we arrived to this hotel after 9:00 pm and the guy in the reception (Mike) told sus that Booking.com cancelled our reservation (3 nights) and that unfortunately they just have one room for one night, that btw was $50.00 more expensive that the price we booked. The guy mentioned that doesn’t worth call Booking.com because recently they do not answer the phone during the weekends and that all those companies like Booking.com recently were offering bad service: cancelling reservations, not answering the phones, over selling rooms etc ( I want to clarify that my experience with Booking.com was great) So instead take the only room that Mike offered me, I decided call other places around. In the app the Booking.com almost everything look sold out because is a long weekend. I call directly the comfort inn hotel and they did have one room available, so I decided to go in person to the Comfort Inn, that I think is the same business franchise (choice privilege consortium) we made our reservation, just preventing that I loose the few options of disposability around. Once I was in my room, we decided to call Booking.com to find out what was the problem and the lady from Booking.com was very friendly and said that will call to the quality inn hotel because Booking.com never cancelled my reservation, she called me back to said that my reservation still available that maybe was a miss understanding but confirmed that we were in the right hotel that we booked because there are two quality inn hotels in Charlottetown, Anyways at that time we were already installed in the comfort inn and we’re tired we decided to don’t go back to the quality inn. By the way, at the reception at comfort inn that we are now said that during these days we won’t have housekeeping so we need to make our bed and keep clean the room but the charges us as if they offering the cleaning service, something it’s not right with these hotel franchises. So if you experienced something like this please call Booking.com , Expedia or whatever other website that you use to book your rooms, they will clarifying and solve the issue. I guess being a long weekend, the quality inn planned to sell our room in a higher price and that’s why they were trying to not provided me my original reservation. I found that Mime was very pushy trying to sell me one night only in a higher price with only one bed. My apologies that my English is not perfect, English is my second language.
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Date of stay: July 2021Trip type: Travelled on business
Room Tip: Contact your agency right away if you book your room with a third party as Booking.com...
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Response from Tanya Bevan Ryan, General Manager at Quality Inn & Suites Downtown
Responded 2 Aug 2021
Good morning, I am very sorry for the misunderstanding. We did not have a reservation under your name. When you book online by a travel agent or booking site it is the policy to call them when you have an issue. As they are getting paid a commission by your booking. Your reservation was booked under a completely different name never given to us. There are 4 hotels on Prince Edward Island under Choice Hotels Canada. With bookings made online by guests reservations are made at different properties in error daily. I am glad our front desk agent was able to find you another room as most hotels were sold out with it being a long weekend. Once again I am sorry for the inconvenience. Tanya
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Maggie Green wrote a review May 2021
1 contribution
My fiancé and I recently had to make an emergency trip to Prince Edward Island to take our dog to the Atlantic Veterinary College. Upon arrival we booked a room at the Quality Inn & Suites Downtown, where we ended up quarantining for four nights and five days while we waited for our dog to receive treatment at AVC. Our experience with the hotel was wonderful from the moment we arrived. We explained our situation to the hotel staff and they immediately offered to put us in one of the larger suite rooms so that we would be more comfortable. The room was lovely and spacious, with a full kitchenette, large bathroom and open bedroom area with ample seating, desk space and a television. Each day we had a choice of four different hot breakfast options, including a 2 egg breakfast with choice of protein, home or pan fries, toast, waffles and fruit, poached eggs and yogurt. The meals were delicious and MORE than enough food for my partner and I. Breakfast was also available until 2:00pm which was lovely. The staff were so friendly, professional and accommodating, offering to deliver grocery items and such dropped off at the front desk by our family on the island, and any other towels/toiletries that we requested. Overall, the Quality Inn made our stressful, last-minute trip a very comfortable and enjoyable experience. We will most certainly be back!
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Date of stay: May 2021
Location
Cleanliness
Service
Room Tip: Talk to the front desk staff to find out which style/location room would work best for your needs!
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Response from Tanya Bevan Ryan, General Manager at Quality Inn & Suites Downtown
Responded 20 May 2021
Thank you for taking the time to post a review during this difficult time. Wishing a speedy recovery for your dog. Hoping next time you visit you can enjoy your stay without all the worries. Tanya
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Cheryl M wrote a review May 2021
1 contribution
We have stayed at the Inn many times over the years and the service provided has always been excellent. The staff is friendly and helpful, the rooms are spacious and clean and the location can’t be beat. We stayed there again this past weekend and as always, had wonderful service from every employee we met. The complimentary hot breakfast was just the icing on the cake. Wonderful staff and excellent food. We always look forward to staying at the Inn.
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Date of stay: April 2021Trip type: Travelled on business
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Response from Tanya Bevan Ryan, General Manager at Quality Inn & Suites Downtown
Responded 4 May 2021
We appreciate your continued support! Thank you for taking the time to post a review of your recent stay. Glad you enjoyed breakfast at our onsite restaurant. We look forward to welcoming you back soon! Tanya
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Mike P wrote a review Mar 2021
4 contributions
Fantastic, updated, clean hotel. Great location. Excellent services. Great breakfast. Excellent staff at all contact points. AGM Francie a pleasure to talk to and very tuned in to customer service. Front desk made check in simple.
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Date of stay: March 2021Trip type: Travelled with family
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Response from Tanya Bevan Ryan, General Manager at Quality Inn & Suites Downtown
Responded 25 Mar 2021
Thank you Mike for the kind words. We look forward to seeing you the next time you are in our area. Tanya
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PRICE RANGE
US$104 - US$174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality hotel charlottetown, quality inn and suites, quality inn charlottetown, charlottetown quality inn
FORMERLY KNOWN AS
Inn on the Hill
LOCATION
CanadaPrince Edward IslandCharlottetown
NUMBER OF ROOMS
73
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Frequently Asked Questions about Quality Inn & Suites Downtown
Which popular attractions are close to Quality Inn & Suites Downtown?
Nearby attractions include Confederation Centre of the Arts (0.5 km), St. Dunstan's Basilica (0.3 km), and The Mack (0.4 km).
What are some of the property amenities at Quality Inn & Suites Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Quality Inn & Suites Downtown?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Quality Inn & Suites Downtown?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Quality Inn & Suites Downtown?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites Downtown?
Conveniently located restaurants include Truckin' Roll Ice Cream, Hopyard, and Cows.
Is Quality Inn & Suites Downtown located near the city centre?
Yes, it is 0.2 km away from the centre of Charlottetown.
Are pets allowed at Quality Inn & Suites Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Quality Inn & Suites Downtown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Quality Inn & Suites Downtown?
The staff speaks multiple languages, including English, French, Hindi, and Arabic.
Are there any historical sites close to Quality Inn & Suites Downtown?
Many travellers enjoy visiting St. Dunstan's Basilica (0.3 km), Beaconsfield Historic House (0.8 km), and Port-la-Joye - Fort Amherst (4.9 km).