150 Euston St, Charlottetown, Prince Edward Island C1A 1W5 Canada
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About
#11 of 25 hotels in Charlottetown
Location
Cleanliness
Service
Value
The Quality Inn & Suites Downtown is located in the heart of Charlottetown just a short walk to many local attractions, including the Confederation Centre of the Arts, Province House, the waterfront, shopping and restaurants. The Charlottetown Driving Park & Casino are only a five minute drive. The Charlottetown Boardwalk meanders along the shoreline, allowing visitors to stroll along its pathways, relax on a park bench or enjoy a picnic on the water. Stay with us we provide FREE of charge: free Hot plated Breakfast, free WIFI, free coffee station in lobby, free Parking and Business Centre. We also offer guests free Bell Aliant Centre Pool passes featuring two pools, waterslide, diving boards & fitness room a five minute drive from the hotel. We are a 30 minute drive from Anne of Green Gables Historic site and the famous Cavendish Beach. Our Award winning Golf courses are a short drive away and a must while on our beautiful Island. Quality service and Quality rates stay with us while on PEI!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Wifi
Restaurant
Breakfast available
Vending machine
ATM on site
24-hour front desk
Dry cleaning
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Room features
Air conditioning
Housekeeping
Room service
Telephone
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, French, Arabic, Hindi
Location
92Great for walkers
Grade: 92 out of 100
53Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
Contact
150 Euston St, Charlottetown, Prince Edward Island C1A 1W5 Canada
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367Reviews3Q+A89Room tips
Reviews
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We were a group of 14 and really appreciated how staff went above and beyond to accommodate our group to have us all close together in Sutherland House. We also had amazing service in the restaurant for dinner. Breakfast was awesome too - thanks so much!
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jenn MacIntyre, Guest Services / Front Office at Quality Inn & Suites Downtown
Responded 1 week ago
Thank you so much for this review! We truly appreciate these kind words and we hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favourite
Booked via choicehotels.com for 143$ per night for 2 nights. Early check in was friendly and efficient, and was provided a few cookies. Room was located in the Sutherland House behind the hotel. on second floor. Very nice building but if you need an elevator, stay in the main building. Room had a king bed, LCD TV with decent channel selection, wifi, good view, modern yet cosy feel, good bathroom. Breakfast is included. You get a choice of 4 breakfast prepared by the restaurant. I had the eggs, sausage, bacon and homefries, very generous. It comes with scrambled but you may ask for over easy (only 1 egg, extra for additonal eggs). Gluten free bread is an option (1 slice). No gym or pool but they provide day passes to the university facilites (you will need a car). One warning, if you are returning to YYG by cab, add an extra 30 minutes wait given there is not much cabbies in town.…
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Date of stay: June 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Tanya Bevan, General Manager at Quality Inn & Suites Downtown
Responded 29 Jun 2022
Thank you for taking the time to post a review. We are thrilled your enjoyed your stay and look forward to seeing you the next time your in Charlottetown. Tanya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My soon to be wife and I stayed at one of their suites and it was an amazing experience! They have a cool hottub and the room cleanliness was spectacular. The management is so friendly and kind hearted. Overall amazing experience!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jenn MacIntyre, Guest Services / Front Office at Quality Inn & Suites Downtown
Responded 20 Jan 2023
Thank you so much for this review! We really appreciate your kind words
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a bed bug infestation in our room and it took them hours to do anything about it. Not a single apology was given for the major inconvenience and risks of spreading, only a room refund. I woke up at 4am and found little bugs all over our bed. I caught one and squished two to show the front desk. Unfortunately this was already our second night in the room, meaning we probably were bitten. Our luggage was placed right at the foot of the bed so all our clothes were also at risks of having bed bugs and we were only half way through our maritimes trip. The management kept telling us this was above their jurisdiction and that the higher level management is coming to handle it. EVEN AFTER WE CAUGHT AND SHOWED THEM THE BUG. They made us wait hours and then told us that the pest control wouldn’t be able to show up on Thanksgiving Monday. As guests, how you decide to handle the infestation is not my concern, but rather my luggage and clothes that are huge potential carriers of the bed bugs. All they offered for compensation was a room refund. Check your bed thoroughly with the lights off, before sleeping in their beds.…
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Don’t stay here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tanya Bevan, General Manager at Quality Inn & Suites Downtown
Responded 16 Nov 2022
Please refer to my previous responses.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I will be honest, it was just ok. First the positives. Front desk attendant was polite and efficient. Location is great. We stayed in a king suite in another building. Our first impression was a strong odour of damp or wet carpet. Not pleasant. Room didn’t smell thank goodness but when we turned the air conditioner on I immediately had an allergy response which indicates to me it had a lot of dust and needed cleaning. Lack of screens on the windows was disappointing but an easy fix. Our biggest complaint was the light from the hallway lit the bedroom up like daylight once we turned our own lights out. It was super bright and made it difficult to sleep. Not sure of how to fix that but it should be addressed.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tanya Bevan, General Manager at Quality Inn & Suites Downtown
Responded 8 Nov 2022
Thank you for letting us know about your stay. I am sorry your did not enjoy your stay. I have not had that complaint about a lot of light coming in under the door in our heritage houses. One is 12 years old and the other we have had for 20 plus years. We will look into it to see how we can resolve that issue. I am glad out front desk team we great to deal with and you enjoyed our downtown location and complimentary hot plated breakfast. Tanya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had to book a last-minute room through a central booking site for Comfort Inn in the immediate aftermath of Hurricane Fiona. If I had been hunting for a week, I couldn’t have found a better room than the Quality Inn and Suites in Charlottetown. When we went to register, we were told that we were in the “heritage section” of the hotel, which was otherwise a mid-rise building in the heart of downtown. This transpired to be two heritage homes that had been purchased by Quality Inn and turned into suites that maintained the original floors and woodwork with modern plumbing. Gorgeous – what a brilliant corporate gesture to maintain the streetscape in a heritage area. It was charming and comfortable with furniture appropriate for the period. We had a small issue with a heating vent and the manager came over within minutes to fix it. The stay also included a to-order breakfast (pretty impressive, considering they were coming out of a blackout), which was excellent, served by one of the sunniest waitresses we encountered all trip. We would definitely visit again.…
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Date of stay: September 2022
Location
Service
Sleep Quality
Room Tip: If you can possibly get into the heritage section, do it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tanya Bevan, General Manager at Quality Inn & Suites Downtown
Responded 10 Oct 2022
Thank for sharing your recent experience! I will pass along your wonderful comments to my team! We are thrilled you enjoyed your time with us and our Heritage House! We look forward to seeing you again when you are in our area. Tanya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I didn't realize when I booked the room, that I booked a room in one of the Historical Houses beside the Main Hotel. An amazing suprise, for sure! It was a beautiful suite, with a large kitchenette (full size fridge, and stocked dinning and silverware). The beds were super comfortable, and the bedroom and sitting areas were large, and well appointed. Super close the the downtown area, which is an added bonus! The front desk staff were friendly! The breakfast was very good, and again, the staff working in the dinning room were alos so friendly. It was nice to have an sit down breakfast, rather than a buffet style.
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tanya Bevan, General Manager at Quality Inn & Suites Downtown
Responded 1 Oct 2022
Thank you for taking the time to post a review of your recent stay. So glad you enjoyed your stay and our plated hot breakfast in the restaurant. I will pass along your lovely comments to our team. I believe the friendliest Hotel in Charlottetown! Our team works hard and always with a friendly smile!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the seventh stop on our road trip to the maritimes. We stayed at the Inverness House, it’s not connected to the main building but it’s less than a minute walk away. There’s lots of parking right out front of the building. It was a very large suite with a full sized fridge and freezer, a microwave, sink, basic dishes, cutlery, tea towel and dish soap. The air conditioner was a bit noisy but it worked well, there was also a nice fireplace. The hot water and internet were good, there were lots of usb outlets and plugs around the room. The breakfast was really good, they give you four choices of a la carte. There was a scrambled egg breakfast, a breakfast sandwich, a waffle and fruit, or a muffin, fruit, cereal, and yogurt. The location was great, we were a short 10 minute walk to the boardwalk and trails and there were a lot of restaurants on our street. Would highly recommend to anyone staying in Charlottetown!…
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tanya Bevan, General Manager at Quality Inn & Suites Downtown
Responded 24 Sep 2022
Thank you for letting others know about your stay! It is very much appreciated! Tanya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My friends and I stayed here for 1 night before our flight home to Ontario. We were greeted at the front desk by Mike. He was very friendly and welcoming! Even handed us chocolate chip cookies! The room was very comfortable. There was coffee set up in the lobby for your convenience. The free breakfast had 4 different options and was very good. Would definitely select this hotel again. A great stay
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tanya Bevan, General Manager at Quality Inn & Suites Downtown
Responded 14 Sep 2022
Thank you for sharing your experience with other travelers! We hope to see you again soon! Tanya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My daughter and I stayed here 4 nights last week as part of a road trip and this hotel was truly the highlight of our trip. We booked towards the end of June and the only room available was a deluxe king suite with a jacuzzi and kitchenette. It was a little over what I was looking to spend initially but I figured it being so close to everything downtown would probably be worth it. The check in was great and we even got homemade cookies as a welcome treat. Our room was in the adjacent heritage building, a beautifully restored house. The hallways and carpet looked beautiful and clean. We opened the door to our room and wow it was huge and felt like our own grandiose apartment. I’d estimate it at about 400 sf with 4 large windows, high ceilings, original wood floors, king size bed, huge 2 person jacuzzi tub and bathroom with a walk in shower. It also had a kitchenette with a mini fridge, microwave, plates and cutlery, AND a fireplace. A sit down breakfast with waiters serving food was complimentary ( we still tipped but most didn’t seem to), there were 4 choices and we could never finish our plates. Location is very walkable and we didn’t use our car the whole time we were there. We enjoyed our stay so much that we added an extra night to our 3 night stay. We saw some of the other rooms while housekeepers were preparing them for future guests and they looked just the same but on a much smaller scale. I would definitely recommend this hotel.…
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Tanya Bevan, General Manager at Quality Inn & Suites Downtown
Responded 31 Jul 2022
Thank you for taking the time to share your experience with other travelers! We are thrilled you enjoyed your stay in Sutherland House and in Charlottetown. I will share your wonderful comments with my team. We look forward to seeing you again soon! Tanya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$110 - US$144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality hotel charlottetown, quality inn and suites, quality inn charlottetown, charlottetown quality inn
FORMERLY KNOWN AS
Inn on the Hill
LOCATION
CanadaPrince Edward IslandCharlottetown
NUMBER OF ROOMS
73
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Claim Your ListingQUALITY INN & SUITES DOWNTOWN: UPDATED 2023 Hotel Reviews, Price Comparison and 362 Photos (Charlottetown, Canada) - Tripadvisor
Frequently Asked Questions about Quality Inn & Suites Downtown
Which popular attractions are close to Quality Inn & Suites Downtown?
Nearby attractions include Confederation Centre of the Arts (0.5 km), St. Dunstan's Basilica (0.3 km), and The Mack (0.4 km).
What are some of the property amenities at Quality Inn & Suites Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Quality Inn & Suites Downtown?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Quality Inn & Suites Downtown?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Quality Inn & Suites Downtown?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites Downtown?
Conveniently located restaurants include Truckin' Roll Ice Cream, Leonhard's Cafe & Restaurant, and COWS Queen St.
Is Quality Inn & Suites Downtown located near the city centre?
Yes, it is 0.2 km away from the centre of Charlottetown.
Are pets allowed at Quality Inn & Suites Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Quality Inn & Suites Downtown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Quality Inn & Suites Downtown?
The staff speaks multiple languages, including English, French, Hindi, and Arabic.
Are there any historical sites close to Quality Inn & Suites Downtown?
Many travellers enjoy visiting St. Dunstan's Basilica (0.3 km), Beaconsfield Historic House (0.8 km), and Port-la-Joye - Fort Amherst (4.9 km).