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Royalty Maples Cottages and Motel

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89 Malpeque Rd, Charlottetown, Prince Edward Island C1E 1S3 Canada
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Traveller (37)
Room & Suite (25)
Pool & Beach (1)

About

#18 of 27 hotels in Charlottetown
Location
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Value
Nestled in Charlottetown, PEI The Royalty Maples Motel & Cottages comprise of 10 cottages, 4 Bedroom Vacation home, 6 motel units and 2 – 3 way serviced motor-home/camper sites. All units include complimentary High Speed Wireless Internet Each motel unit includes cable TV, double hide-a-bed, queen bed, and a fully equipped kitchen and bath. The 1 and 2 bedroom cottages each have 2 Queen sized beds, hide-a-bed, full kitchen and full bath. Each unit has a fully equipped kitchen to make your stay even more affordable or to produce that special home cooked lobster dinner. As well we have BBQ for rent to help create that full cottage experience. When time allows take advantage of our well-maintained spacious grounds to play lawn games, beach volleyball or just sit back and relax in the sun. We are close to all amenities, including restaurants, beaches, shopping, golfing and the Charlottetown Airport. With the Charlottetown Mall virtually across the street.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Express check-in / check-out
Self-serve laundry
Room features
Air conditioning
Housekeeping
Seating area
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
80Reviews2Q+A10Room tips
Traveller rating
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ccpbeav wrote a review Aug 2021
Upper Tantallon, Canada11 contributions10 helpful votes
This review is disturbing but see the review below about this manager for corroboration. I booked a 1 br cottage with 2 queen beds and a pullout couch for me and my 2 buddies looking for a cheap place to stay close to town. I booked this cottage on their website, not a third party website. When I arrived the manager, who was the absolute worst customer service person I've ever experienced, told me I did not book a cottage, I booked a hotel room with 1 bed. I showed her the email confirmation which clearly showed me booking a cottage, to which she replied "well sometimes third party websites don't have our correct availability". I told her again that I didn't book through a third party, to which her answer was "what do you want me to do, make a cottage out of thin air?" She then asked when did I book my cottage, to which I replied 4 weeks prior. She laughed at me and said "this is old home week, i should have known there would be no cottages available 4 weeks prior". (I'm from 3 hours and 2 provinces away, so clearly this is an asinine thing to say). She then told me I should know websites are unreliable and should have called to confirm. I told her I didn't care that their website was unreliable to which she responded "of course you don't" then slammed the door behind the desk in my face as she stomped off to call the owner. She returned about 5 minutes later and said she spoke with the owner and they checked the activity log on my booking and no one had been logged as editing it, so I was wrong I booked a motel room not a cottage (despite the fact I continued to show her the email confirmation for my cottage). I told her I wanted to speak to the owner, she reluctantly called him and said "yah buddy wants to talk to you". I informed him first of all about the mistake with my room and secondly I told him all the things above about his managers behavior to which he had no comments or apologies. He proceeded to tell me the same story about how I was clearly wrong because no one touched my booking. I asked him what the rate was for a motel room, to which he replied $169. I asked him what the rate was for a cottage to which he replied $199. I asked them what rate was on my reservation, to which they looked and said $199. Still no apology or offer to smooth the situation over. Finally, the owner offered for me to "cancel the room for free". Can you imagine that the best offer they gave me to make up for their error and horrendous customer service was to not charge me a cancellation fee. I checked my phone and not one single hotel room was available for that night in all of Charlottetown. Same on Airbnb. It was clear that we were going to be stuck in this terrible, tiny room, and worse yet, there be no repercussions for the terrible service I had received. I told the owner that we would stay but I wanted one night free for all this inconvenience to which he replied no way, he couldn't do that. He told me I could have the room for the weekday rate of $149/night, ($20 less per night) and that after fees and tax that was about $100 cheaper (apparently their math skills are as good as their customer service skills). I had no choice but to accept this garbage offer. Later that night I got a call from a different staff member, telling me their system wasn't working properly to charge my credit card and that I needed to come right away to give them my card number (he was very anxious and aggressive about me coming as soon as possible, I'm guessing worried that i was going to take some kind of revenge for the way I was treated). They then proceeded to call twice more and come knock on the door, harassing me like i was a criminal for my credit card number. As for the room, the one double bed and pullout couch were touching each other and took up the entire room area, so instead of 2 queens in a BR and a double pullout, 3 grown men settled for a double and a pullout side by side. I absolutely despise this place and could not recommend against it enough
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Date of stay: August 2021
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Laura M wrote a review Aug 2020
Saint John, Canada49 contributions2 helpful votes
+1
I reserved a two bedroom cottage, but when I arrived was upgraded to the house in behind, I’m assuming due to the fact it was pretty vacant. The house was really nice, wifi worked great, but we could not sleep upstairs it was so hot and there was no air conditioning up there. We slept fine on the main level. It could have been cleaned better, there was still trash from the people there before, but even with that I would definitely stay here again.
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Date of stay: August 2020Trip type: Travelled with family
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Actiontigger wrote a review Jul 2020
3 contributions
Really nice cottages, very well remodeled. Only down side is the bedrooms are extreamly small but I guess they are just for sleeping anyhow. Lovely kitchen with convection oven and large microwave. Lots of storage if you were spending some time there. Very clean.
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Date of stay: July 2020Trip type: Travelled with family
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Paul N wrote a review Sep 2019
Toronto, Canada2175 contributions206 helpful votes
+1
When I pulled up (someone had booked this for me, there was a festival and all chain hotels were booked) it was night and I was worried. I’m a business traveller and don’t usually stay at Motels. And then I went inside and was just shocked at how charming the place was. I was in one of the Motel units and it was totally renovated, look at my pictures. Even the porch in the morning was nice for hanging out with coffee. Also, it looks remote but it’s 1km away from a huge mall, Starbucks and McDonald’s. I peeked in on one of the stand alone cottages and for the price this is really nice, going to come back with my family next time I’m on the Island. No iron or ironing board so a drawback if you’re working.
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Date of stay: September 2019Trip type: Travelled on business
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Jennifer Eccleston wrote a review Aug 2019
4 contributions
We got to stay in a beautiful newly renovated cottage. We were so comfortable and enjoyed the place. Staff was very friendly when we arrived and the house keeping staff always restocked. We were happy to be so close to Charlottetown and the airport. Also wifi was a plus for at night!
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Date of stay: August 2019Trip type: Travelled with family
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PRICE RANGE
US$84 - US$131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royalty maples cottages hotel charlottetown
LOCATION
CanadaPrince Edward IslandCharlottetown
NUMBER OF ROOMS
17
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Frequently Asked Questions about Royalty Maples Cottages and Motel
Which popular attractions are close to Royalty Maples Cottages and Motel?
Nearby attractions include That Fun Place (0.9 km), Owls Hollow Toys & Games (0.8 km), and Charlottetown Mall (0.9 km).
What are some of the property amenities at Royalty Maples Cottages and Motel?
Some of the more popular amenities offered include free wifi, free parking, and reduced mobility rooms.
Which room amenities are available at Royalty Maples Cottages and Motel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
Is parking available at Royalty Maples Cottages and Motel?
Yes, free parking is available to guests.
What are some restaurants close to Royalty Maples Cottages and Motel?
Conveniently located restaurants include Nimrods' Floating Pizza Bar, Boston Pizza, and MR Seafoods.
Are pets allowed at Royalty Maples Cottages and Motel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Royalty Maples Cottages and Motel?
Many travellers enjoy visiting St. Dunstan's Basilica (4.5 km), Beaconsfield Historic House (4.7 km), and Prince Edward Battery (4.1 km).
Is Royalty Maples Cottages and Motel accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.