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Quality Suites Laval

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Traveller (37)
Room & Suite (36)
Dining (5)
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Overview
  • Excellent12%
  • Very good45%
  • Average21%
  • Poor13%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Multilingual Staff
Pets Allowed
2 Star Hotel
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Special Offer: Choice Privileges = More
Offers from Quality Suites Laval
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (139)
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51 - 55 of 88 reviews
Reviewed 29 May 2013

Check in was great people at the reception are very nice had vouchers for continenatal breackfast if not taken at hotel could get a rebate of 3.00 at the restaurant next door. Went there for breackfast was not given a menu told to go to...More

Thank PIERRE G
Response from Patricia A, Directeur général at Quality Suites LavalResponded 2 July 2013

Thank-you for taking the time to post your TripAdvisor review following your stay with us on the long week of May. Your kind comments about the services, amenities and staff at the Quality Suites Laval was very appreciated but I would like to apologize for...More

Reviewed 19 May 2013

My son reserved a room here for his wedding night. The air conditioning gas been broken for several days, but did they say anything? Oh no, that would have been too honest and would have cost then business. Money before reputation. Good job!More

1  Thank mark_morin
Response from Patricia A, Directeur général at Quality Suites LavalResponded 29 June 2013

As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. Thank you for sharing the challenges that you unfortunately had to experience with the air conditioning during your stay, and for which...More

Reviewed 3 January 2013

I stayed there for one night on a family trip. The property is old and it is showing, worn out and dirty. We had a small suite, with a king size bed, a double bed and a sofa bed. The sofa bed was sooo bad,...More

1  Thank SamuelChamplain
Response from Patricia A, General Manager at Quality Suites LavalResponded 17 January 2013

These comments are very important because they help us pursue continuous improvement Through each comment we receive both positive and negative, we are able to seek knowledge and growth to better serve our business and leisure travellers We apologize for the inconveniences caused by the...More

Reviewed 1 December 2012

I stayed there in November 2012 for 2 nights during a business trip. The day i left, ii bent to tie my shoes and found old socks and a tampax (unopened) under my bed. That's absolutely disgusting. I will never go back to this hotel....More

Thank Capyvard
Response from Patricia A, General Manager at Quality Suites LavalResponded 17 January 2013

From your comments, the level of cleaning was clearly not acceptable and we are most embarrassed by our performance. I would like to offer my apologies for your accommodation experience. I am disappointed that you were provided with a suite that was clearly not maintained...More

Reviewed 4 September 2012

We stayed here for one night as we were attending a wedding in the area.. We had a nice suite with a king bed in the bedroom and a double bed with sofa bed in the living room.. Front desk staff are very nice..I had...More

2  Thank Nancy J
Response from Patricia A, General Manager at Quality Suites LavalResponded 7 September 2012

Thank you very much for your kind comments about the services, amenities and staff at the Quality Suites Laval. We are extremely happy to read that our property was clean and friendly.

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About
Amenities
Top amenities
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Details
Price range
US$94 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (36)
Dining (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Wendy C
26 February 2017|
AnswerShow all 2 answers
Response from kimdG8673LL | Reviewed this property |
Yes they're let friendly. Expect a 25$ pet fee to be added to your bill.
0
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Kathy E
18 September 2016|
Answer
Response from Alison C | Reviewed this property |
Sorry, not sure. You'll have to call the hotel to ask.
0
Votes
Room Tips
"If you are looking for a spacious room, consider the Family Suite."
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"rooms on 3rd floor nice and large and sunny. a/c was fine and no one complain about the hot water."
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"Choose somewhere else."
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"get a suite"
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