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Hotel Le Crystal

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#14 of 162 Hotels in Montreal
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Hotel Le Crystal
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1,301 Reviews from our TripAdvisor Community

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Showing 1,035: English reviews
Flin Flon
Reviewed 2 weeks ago

Quality hotel with a great downtown location that is very close to shopping, restaurants and Centre Bell. The staff was attentive to any and all our family concerns. We thoroughly enjoyed the clean pool area that included a sauna and an outdoor rooftop hot tub.

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Helpful?
1Thank terryleel2017
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Bonjour Terryleel2017, Thank you for taking the time to share your kind comments! We are delighted you enjoyed quality family time at Hôtel Le Crystal and had a comfortable stay. I will share your good words to our attentive team! Sincerely, Eric Hamel - GM

Waterloo
Reviewed 2 weeks ago

We arrived at the hotel to celebrate a friends birthday and take in a Montreal Canadian hockey game. The location of this hotel could not be any better and its rooms are awesome. We had a king bed suite which made entertaining our other two couples very easy. Restaurants are very close. A nice touch is having free bottles of...

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Thank Andrew R
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Bonjour Andrew, Thank you for taking the time to share your great birthday festivity experience at Hotel Le Crystal. I'm very happy to read you all enjoyed the location, on-site Starbucks and that you felt the rooms are awesome and comfortable! We hope you visit us again for future celebrations! Eric Hamel - GM

Rothesay, Canada
Reviewed 2 weeks ago

average stay, had hoped for better. Rooms are tired. Needs a renovation . Close to everything and staff is great. Restaurant was only average. Weird sized toilet , bidet and tap placements in the Master bath.

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Thank Mary T
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Dear Mary T, I thank you for taking the time to share your comments with us. I'm sorry that we didn't deliver the Crystal Experience to you. We started in December 2016 renovation of all suites. This is what we are working on right now: - Repainting (changing the color) and new décor - Changing door locks. We will have...

Fredericton
Reviewed 3 weeks ago

Great stay at Le Crystal in Montreal. Very good location downtown. Staff were all very accommodating always with a smile and friendly suggestions to any questions we had. Rooms are very nice and we very muck liked the separate bedroom. Will stay here on future trips for sure.

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Helpful?
Thank Herb B
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Bonjour Herb B, I'm delighted to read you enjoyed our location, rooms and most of all our friendly ad accommodating staff! We truly appreciate you sharing your experience. We thank you and look forward to welcoming you on your next trip! Eric Hamel - GM

Toronto, Ontario
Reviewed 3 weeks ago

Location is good, the staff is friendly and excellent overall experience. I would recommend this hotel for anyone who is staying in downtown Montreal. I have stayed in several hotels in Montreal and thus far Hotel Le Crystal is the best one.

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Thank 597emiliob
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Hello 597emiliob, What a wonderful review, thank you so much for sharing that you feel we are the best hotel you've experienced in Montreal! We look forward to your next visit. Best regards, Eric Hamel - GM

Montreal, Canada
Reviewed 3 weeks ago

Very nice hotel and service however the traffic outside woke me up several times during the night. Next time I would ask for a higher floor. Location was very good. Walking distance to many points of interest.

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1Thank Pauliana H
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Bonjour Pauliana H, Thank you for sharing! I'm happy to read you appreciated our location, look and service. Please share your preferences upon reservation for you next trip and we will be delighted to accommodate you in the best possible way, for you to enjoy an optimal experience. We look forward to your next visit, Eric Hamel - GM

Quebec City, Canada
Reviewed 3 weeks ago

This location is perfect! Because the rooms are so big, we are considering renting many days there in a month instead of renting a furnished apartment. You have the big bathroom, a little kitchen table, a couch, a closed room, amazing !!

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Thank soniacU4570GC
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Bonjour U4570GC, Thank you for taking the time to post your thoughts on TripAdvisor! This is exactly what we aim for; making you feel at home and it was a pleasure to read you felt so comfortable you would be back for a longer stay. See you again soon, Eric Hamel - GM

Toronto, Ontario
Reviewed 3 weeks ago

From arrival to departure, the stay was excellent. Right when I walked in, the valet offered me a bottle of water! The spacious suites were true suites with a separate bedroom. Loved the fact that the shower had both a hand-held as well as rain shower option - and the amenities were great (bath salts and exfoliator).

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Thank Judy Y
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Bonjour Judy Y, What a delight to read your review! Thank you for taking the time to share your good words.I'm very happy to read your entire experience was excellent from start to end. We hope to have the opportunity to welcome you back. Best regards, Eric Hamel - GM

Toronto
Reviewed 3 weeks ago

I was very impressed with the hotel and the facilities. I liked the privacy of having a separate bedroom. The room was exceptionally clean and the beds were very comfortable. The location was perfect and it was an excellent experience overall.

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1Thank aysunp2017
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Bonjour aysunnp2017, Thank you for your review. It was a true pleasure to read you were impressed with our property and enjoyed an excellent overall experience! I will certainly share your appreciation of the room's exceptional cleanliness to our housekeeping team. Sincerely, Eric Hamel - GM

Reviewed 3 weeks ago

I planned to spend my birthday at this hotel. On line I was impressed with the look, location and the five star rating. However, I was looking for a larger than standard room. I called to inquiry about my options and I had the luck of reaching Mathieu Gagnon.What a lad! He made my birthday from beginning to end wonderful....

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1Thank S J
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Dear S J, Wow! What a joy to read such a wonderful review! I was so proud to read how attentive Mathieu has been and how you felt we have participated in making your birthday escape such a special one. This is exactly the personalized exquisite service our team strives to offer our guests. It was very kind of you...

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Staying in Centre-Ville (Downtown)

Neighbourhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
ANNOUNCEMENT **Our new Starbucks Store including the Reserve products (opening on Monday Sept 21, 2015** Visit our new La Coupole - laurentian bistro. Improve ambiance, great lounge, nice terrace and delicious meals. New concept starring Quebec's produce. During your stay at our five-star Montreal hotel, be sure to make time for the indoor saltwater pool, outdoor hot tub and Swedish sauna on our 12th floor rooftop. ... more   less 

Additional Information about Hotel Le Crystal

Address: 1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Price Range: $263 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Le Crystal 4.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Le Crystal Hotel
Le Crystal Montreal
Hotel Style:
#1 Green Hotel in Montreal
#4 Business Hotel in Montreal
#4 Spa Hotel in Montreal
#9 Family Hotel in Montreal
#9 Romantic Hotel in Montreal
#11 Luxury Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Le Crystal staff and other travellers.
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Questions? Get answers from Hotel Le Crystal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are quieter and brighter”
 of 5 bubbles 759sj, 1 Feb 2017 | Read review
“back of the hotel not facing main street was less noisy”
 of 5 bubbles 761anng, 30 Jan 2017 | Read review
“Loved this King suite - had it all!”
 of 5 bubbles PlattsburghNY, 23 Jan 2017 | Read review
“loved the Deluxe king suite”
 of 5 bubbles mel_Ivisitedyou, 29 Dec 2016 | Read review
“request a room not facing Boul Rene Levesque, lots of traffic noise”
 of 5 bubbles TrueNorth67, 21 Nov 2016 | Read review
5 of 5