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Hotel Le Crystal

1,797 reviews
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Traveller (465)
Room & Suite (555)
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Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“hot tub”(119 reviews)
“la coupole”(46 reviews)
“bell centre”(132 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.5 Star Hotel
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Offers from Hotel Le Crystal
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,797)Write a Review
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All reviewshot tubla coupolebell centreoutdoor jacuzziseparate bedroomrain showerexecutive suitenespresso machinehockey gamedowntown montrealliving areagreat shoppingsmall kitchenettehotel restaurantcrescent streetamazing hotelold montreal
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361 - 365 of 1,406 reviews
Reviewed 4 March 2017

Excellenr desk staff. Excellent concierge. Fantastic service. Room was clean. Both sinks backed up and drained slowly. Lighting in living area was woefully inadequate. It's impossible to read at night. At least ONE lamp or ceiling light should have been bright enough for night reading....More

Review collected in partnership with this hotel
Thank GolfProEatingPro
Response from Eric_Hamel-GM, General Manager at Hotel Le CrystalResponded 20 March 2017

Bonjour GolfProEatingPro, We appreciate that you took the time to share your comments on Tripadvisor. We cherish our guests' feedback as it helps us continuously improve. I found it very rewarding to read how please you were with our excellent staff,m service and cleanliness. As...More

Reviewed 3 March 2017

The check in was slow but okay to my monthly stays at various Montreal office. Room as average. Location was great, There was an extra room night charged and large confusion. Also parking but I didn't have one. Parking was resolved. Also the following day...More

Review collected in partnership with this hotel
1  Thank manfredl49
Response from Eric_Hamel-GM, General Manager at Hotel Le CrystalResponded 21 March 2017

Bonjour manfredl49, Thank you for sharing your comments with us. I'm very sorry that we delivered such bad service. Your comments will help us to improve our Crystal service. Please accept my apologies for the inconvenient. Eric Hamel - GM

Reviewed 3 March 2017 via mobile

Overall, my experience here was positive. My suite was spacious and came with a nice view. My room request was accommodated and the service (valet etc.) was good (I particularly appreciated Mr. Jacob by the valet desk). The pool and gym area (with outfit hot...More

Thank AMJ92
Response from Eric_Hamel-GM, General Manager at Hotel Le CrystalResponded 21 March 2017

Bonjour AMJ92, Thank you for taking the time to share your experience with us. It's very important for us to read your comments so we can act on it. Our gym is closing at 10pm but we can always make sure to give you access...More

Reviewed 1 March 2017

We really enjoyed the hotel. Our room had a separate sitting area with a table, small kitchen with microwave and stove top. Comfortable bed, great bathroom, and nice decor. The concierge was extremely friendly and helpful. Great service all along.

Thank FabiBacc2015
Reviewed 1 March 2017

Our room was larger than we expected and was very clean. The bathroom appeared to gave been recently remodeled and included a HUGE tiled shower. We were within walking distance to the Bell Center. Best part is that hotel is at same intersection where bus...More

Review collected in partnership with this hotel
Thank justinkA1623QN
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$194 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Montreal
#4 Business Hotel in Montreal
#4 Spa Hotel in Montreal
#7 Family Hotel in Montreal
#9 Romantic Hotel in Montreal
#10 Luxury Hotel in Montreal
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$194 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Montreal
#4 Business Hotel in Montreal
#4 Spa Hotel in Montreal
#7 Family Hotel in Montreal
#9 Romantic Hotel in Montreal
#10 Luxury Hotel in Montreal
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (465)
Room & Suite (555)
Pool & Beach (39)
Dining (31)
Hotel & Grounds (275)
Bathroom (70)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the
Downtown area, its nexus of commerce and
commercialism. A suffusion of luxury hotels, flagship
stores, high-end restaurants, and corporate
headquarters characterize the neighborhood, which by
nightfall transforms from a business district into a
youth-culture hotspot, with hip bars, clubs, and
restaurants heavily peopled by students and young
...More
Questions & Answers
Ask a question
Amanda H
5 January 2018|
Answer
Response from CanadianTraveller90 | Reviewed this property |
I'm sorry, I don't know the answer. Check with the hotel.
0
Votes
Rob B
26 June 2017|
AnswerShow all 6 answers
Response from Eric_Hamel-GM | Property representative |
Hello Rob B, Yes we do have 2 Tesla chargers and 2 universal chargers. There is no extra charge for the connection. We do offer Valet parking with in-out privilege for 24 hrs at 39$ Eric Hamel - GM
0
Votes
Room Tips
"Few rooms have a balcony. Not every room has a bath. Choose wisely."
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"Corner king suites are excellent for families"
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"Ask for a higher room with a view"
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"10th floor!"
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