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Hotel Le St-James

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Traveller (206)
Room & Suite (277)
Dining (36)
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Overview
  • Excellent76%
  • Very good16%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
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Reviews (556)
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373
82
29
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13
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All reviewsbeautiful hotelbank buildingsuperior junior suiteold montrealroom serviceturn down serviceeach eveninghotel experiencebeautiful roomlarge bathroomthe ritzhigh ceilingsvisiting montrealxospaconciergedoorman
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11 - 15 of 505 reviews
Reviewed 23 November 2017 via mobile

Absolutely loved our 4-night stay at this venerable hotel in the heart of Old Montreal. The wow factor is everywhere. The building is stunning, as is the lobby, lounge, library and spacious bar. They upgraded our room from a standard to a deluxe double which...More

Thank MisterBespoke
Response from LeStJames, General Manager at Hotel Le St-JamesResponded 16 February 2018

Dear MisterBespoke, Thank you so much for your very enthusiastic and kind comments! We are happy to hear that you will be back. We hope to see you this summer in Montreal Sincerely yours, Elizabeth Glimenaki

Reviewed 22 November 2017

I've stayed at the St. James several times, most recently before this stay last November. Something is going wrong here. Lots of small, irritating problems need attention before this place really declines. We were not greeted at the door. This meant we had to haul...More

1  Thank elveese
Response from LeStJames, General Manager at Hotel Le St-JamesResponded 16 February 2018

Hello, Thank you for taking the time to comment on your recent stay. We are sorry that your stay was not seamless, Please accept our apologies. Let us know if ever you would like to stay with us in the future and I will personally...More

Reviewed 20 November 2017

The Hotel Le St James is beautiful and well located in Old Montreal however the service is lacking. We stayed in a suite for 3 nights prior to a cruise. Our room was beautiful, the closet space was nonexistent and we didn't have hot water...More

1  Thank Keri P
Reviewed 18 November 2017

Sadly, our last visit was disappointing. When checking out, two of our bags (sitting in the lobby) were confused with other guests' and taken to their room. We never noticed until we arrived home (6 hours away). I called the hotel and they told me...More

2  Thank lovestheh2o
Reviewed 23 October 2017

Just spent the weekend at the St James. The hotel is beautiful however the service is almost non existing. Our room was not made up unless we called (at almost 3pm) and then staff acted like they were doing us a favor and acted surprised...More

2  Thank jmasyr
Response from LeStJames, General Manager at Hotel Le St-JamesResponded 26 October 2017

Hello jmasyr, We are pleased that you found Hotel Le St James a beautiful Hotel but saddened that the service level was disappointing during your stay. We will immediately look into the issues you have adressed and take action accordingly as we pride ourselves on...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Banquet Room
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$217 - US$514 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Montreal
#6 Spa Hotel in Montreal
#17 Luxury Hotel in Montreal
#31 Business Hotel in Montreal
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$217 - US$514 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Montreal
#6 Spa Hotel in Montreal
#17 Luxury Hotel in Montreal
#31 Business Hotel in Montreal
Room types
Suites, Non-Smoking Rooms
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Traveller (206)
Room & Suite (277)
Dining (36)
Amenities (25)
Business Centre & Event Rooms (2)
Nearby
Quartier International
Designed to connect and beautify unused space, today
the Quartier International is like a transversal piece
of modern art. The distinctive design flair is most
apparent at its focal point, the Palais des Congres, a
convention centre and retail space with a
multi-coloured glass exterior and an equally bold
interior motif. Outdoors too, the Quartier is friendly
towards public art exhibits along its stylish, plotted
...More
Questions & Answers
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Khuso88
18 July 2017|
Answer
Response from adalbert3 | Reviewed this property |
Notre Dame Cathedral, Sailors Church (Notre Dame de Bon Secours), Marche Bonsecours, Mary Queen of the Worl Cathedral and City Hall were all worth seeing.
1
Vote
Khuso88
15 July 2017|
AnswerShow all 5 answers
Response from Charles O | Reviewed this property |
Likewise, just took a taxi there and back from Montreal Airport
1
Vote
Jane P
6 July 2016|
AnswerShow all 5 answers
Response from Grapeman1 | Reviewed this property |
yes , valet parking but for a fee as of this past january.
0
Votes
Room Tips
"We stayed on the 8th floor and there was no street noise."
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"High Floor, Away from Elevator"
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"splurge on a suite - its worth it - you'll get to see the beauty of the hotel, and they are very specious..."
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"I'm sure they are all great."
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