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Fairmont Le Chateau Frontenac

Booking.comUS$347*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Fairmont Le Chateau Frontenac
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4,040 Reviews from our TripAdvisor Community

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Showing 3,092: English reviews
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Chesterfield, Missouri
Reviewed yesterday NEW

To describe this hotel is a bit complicated: it's beautiful from the outside; perfectly located; has a beautiful lobby and boutiques; pleasant/helpful staff; and good food. However, your first indication of why it's not a 5-star hotel is when you check in and they assume you'll be carrying your luggage to your room. (To be fair, they will take it...

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Helpful?
Thank Pianolady609
New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We have been staying here for 25 years and look forward to each visit at this magnificent establishment. Le Chateau Frontenac is Quebec City for us. On our most recent visit last week we stayed 5 days in a truly outstanding suite overlooking the river. The personal customer service provided to us by Ms. Carre', the Front Office Director and...

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Helpful?
1Thank R G
About Hotel's Favourite Review
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear R G, Thank you for your continued loyalty to the Château Frontenac, we are honored to be your hotel of choice in Quebec City. We are thrilled you enjoyed your stay again this time and the many delights and charms of Quebec City. We look forward to your next visit and many more. Sincerely, Patricia Carre Front Office Manager

lowell, ma
Reviewed yesterday NEWvia mobile

Great idea to have a boutique hotel within another larger hotel. Accomodations were very comfortable,breakfast was great and afternoon complementary hors doeuvres even better. Staff could not be better.

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Helpful?
Thank guppies2
New York City, New York
Reviewed 2 days ago NEWvia mobile

A must for at the very least a drink or meal and better yet a stay. This gigantic property runs like clockwork. So much attention is paid to the service quality that one can tell Fairmont management and training is truly one of the best in the world. I was here for a 4 nights for a conference and everything...

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Helpful?
Thank nathalienyc
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear nathalienyc, Thank you for this review of your recent stay at the Chateau. We are thrilled you enjoyed your Fairmont experience and hope that you will choose Fairmont again in a near future. Thank you for taking time to post a review, we sincerely appreciate it. Best regards, Patricia Carre Front Office Manager

Bobcaygeon, Canada
Reviewed 2 days ago NEW

We recently decided to visit Quebec City as my husband had never been. We decided to stay at the Chateau Frontenac to experience what we think is the heart of the old city. I am so glad we made that decision. We were greeted with a warm welcome and offered to scale down our room service to assist the hotel...

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Helpful?
Thank Ridgeline2017
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Ridgeline2017, Thank you for this detailed and very informative review of your recent Chateau Frontenac stay. We are extremely pleased you enjoyed your stay and the great amenities of our Fairmont Gold product. I will share your great feedback with our teams and we hope to have the pleasure of welcoming you again. Best regards, Patricia Carre Front Office...

Brisbane, Australia
Reviewed 3 days ago NEW

The only thing i can fault with my stay is that is wasn't for longer! Great room. comfortable bed, great size bathroom and amenities, a welcome treat at the end of my first day was waiting when i got back (lovely sweets tray).

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Helpful?
Thank cheryl_maree00
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear cheryl_maree00, We are delighted you enjoyed your recent stay. Thank you for this wonderful feedback. We hope to welcome you again in a near future. Sincerely, Patricia Carre Front Office Manager

Ottawa, Canada
Reviewed 3 days ago NEWvia mobile

We booked a gold room for three nights. What a beautiful place to stay. The people at the gold reception desk were very friendly and helpful in helping us choose the best restaurants to eat at. With the gold rooms, you enjoy a hot and cold breakfast each day as well as h'ordeurves from 5 to 7. They also had...

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Thank rimmer2015
Reviewed 4 days ago NEWvia mobile

What a view, what a great place to stay in. The bed was awesome and so the pillows. The lobby was great and it has a Starbucks inside. The personnel was so kind and gave us some tips about the things we could do in Quebec

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Helpful?
Thank Luis C
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Luis C, We are delighted you had such a wonderful experience on your recent stay with us. Our teams work hard to make each guest stay special and it is truly rewarding to read your review. We hope to have the pleasure of welcoming you again. Best regards, Patricia Carre Front Office Manager

Gaithersburg, Maryland
Reviewed 4 days ago NEW

The hotel, the staff, the location are A+, everything is surrounded the castle. I booked a room with waterview so is really nice to wake up every morning. The room and the bathroom are not big but for two adults are enough. The restaurant are good, and the service is excellent. If you looking for bargains then this is not...

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Helpful?
Thank jdeschak
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear jdeschak, We are thrilled you enjoyed your recent experience at the Chateau. We will share your great feedback with our teams. Thank you for taking time to post a review of your stay and dining experiences and we look forward to your next visit. Sincerely, Patricia Carre Front Office Manager

Boca Raton, United States
Reviewed 5 days ago NEW

We checked into the Magnificent Chateau Frontenac this afternoon. My wife had hurt her leg on the way up from the port and could barely walk! We arrived in the hotel and told the lovely young lady at the front desk that she needed ice for her knee and a doctor. I asked if the Hotel had a Doctor to...

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Helpful?
Thank Richard M
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Richard M. Thank you for this great review on your stay at the Chateau. We are delight you are enjoying your Fairmont experience with us. We take great pride in creating unique and personal experiences for each and everyone of our guests. I will be sharing your wonderful comments with our teams. On behalf of the hotel we wish...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
Region: Canada > Quebec > Quebec City
Price Range: $330 - $835 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Chateau Frontenac 4.5*
Number of rooms: 611
Reservation Options:
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City
Hotel Style:
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#8 Business Hotel in Quebec City
#12 Family Hotel in Quebec City
#18 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Le Chateau Frontenac staff and other travellers.
61 questions
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Questions? Get answers from Fairmont Le Chateau Frontenac staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely worth spending a little more for "Fairmont Gold"”
Ridgeline2017, 26 May 2017 | Read review
“Ask or book a room with a view”
cheryl_maree00, 25 May 2017 | Read review
“Waterview room”
jdeschak, 24 May 2017 | Read review
“Suites in the towers have panoramic views.”
PIPERWinnipeg, 23 May 2017 | Read review
“get a corner suite”
  • GOODIES IN THE ROOM
  • VIEW FROM ROOM
  • BEAUTIFUL !!!!!
roz_6610, 23 May 2017 | Read review
5 of 5
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US$347* /night
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Prices are for 1 room, 2 adults
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