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Fairmont Le Chateau Frontenac

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Traveller (3198)
Room & Suite (943)
Dining (214)
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Overview
  • Excellent72%
  • Very good18%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“chateau frontenac”(450 reviews)
“gold level”(120 reviews)
“iconic hotel”(93 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Fairmont Le Chateau Frontenac
Special Offer: Stay Longer & Save
Offers from Fairmont Le Chateau Frontenac
Special Offer: Stay Longer & Save
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Reviews (5,383)
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4,083 results
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289
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2,877
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289
116
68
Show reviews that mention
All reviewschateau frontenacgold leveliconic hotelchamplain restaurantgold loungele samriver viewold quebeclawrence riverbucket listold world charmrenovated roomtrip to quebec citythe location is perfectlower townvalet parkingconcierge
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1,321 - 1,325 of 4,083 reviews
Reviewed 3 December 2016 via mobile

We had a good stay until the weekend. We were here on business and unfortunately, we discovered the weekend is not the time to stay here. We were on the fourth floor and the music from a party downstairs was so loud it actually shook...More

1  Thank Jeff P
Response from Jean-François V, Responsable de la réception at Fairmont Le Chateau FrontenacResponded 19 December 2016

Dear Jeff P, Thank you for taking time to post a review of your recent stay at the Chateau. I was disappointed to read about some of the issues you encountered with your room. This is certainly not the type of experience we wish to...More

Reviewed 3 December 2016

Fair mont properties are always a great place to stay! Always friendly staff and accommodating to your needs. Christmas decor is also top notch! The food is outstanding and very clean premises Would certainly recommend any Fairmont propertyMore

Review collected in partnership with Fairmont Hotels & Resorts
Thank GSPottawa80
Response from Patricia C, Responsable de la réception at Fairmont Le Chateau FrontenacResponded 19 December 2016

Dear GSPottawa80, Thank you for this great review of your recent stay at the Chateau. We are thrilled you enjoyed your Fairmont experience and hope that you will choose Fairmont again in a near future. Thank you for taking time to post a review, we...More

Reviewed 3 December 2016

For a memorable stay the Fairmont Le Chateau Frontenac is the best! Lots of amazing history but also a beautiful renovation! Food was excellent, the room first rate and the staff incredible. Reserve a Gold Clib room for even more value!

Review collected in partnership with Fairmont Hotels & Resorts
Thank frankwB2931AO
Response from Patricia C, Responsable de la réception at Fairmont Le Chateau FrontenacResponded 19 December 2016

Dear frankwB2931AO, Thank you for your great feedback regarding your recent stay. We are truly thrilled you had such a wonderful stay and we hope to welcome you again on your next visit to Quebec City. Sincerely, Patricia Carré Rooms Division Director

Reviewed 3 December 2016

Beautiful hotel that towers over Old Quebec and can be seen from vantage points throughout the city. Excellent location on the spot where Champlain founded the settlement in 1608. We stayed two nights. Room was quite large with all the amenities you could want. Had...More

Thank Nelson T
Response from Patricia C, Responsable de la réception at Fairmont Le Chateau FrontenacResponded 19 December 2016

Dear Nelson T, Thank you for sharing feedback of your recent visit. We are delighted you enjoyed your stay at the Chateau and that we were able to make it so memorable. We hope you will choose us again on your next visit in Quebec...More

Reviewed 2 December 2016

My wife and i recently stayed at the Chateau Frontenac for a weekend. What a beautiful place! Wonderful breakfast and dinner in the SAM and so much to see in historic Quebec City and its all within easy walking distance of the hotel.

Review collected in partnership with Fairmont Hotels & Resorts
Thank gordonmartin
Response from Patricia C, Responsable de la réception at Fairmont Le Chateau FrontenacResponded 19 December 2016

Dear gordonmartin, What a delight to read your review and know we were able to create such a memorable experience for you. Thank you for taking time to post a review and we hope to welcome you again. Sincerely, Patricia Carré Rooms Division Director

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$350 - US$600 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#7 Family Hotel in Quebec City
#8 Business Hotel in Quebec City
#18 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$350 - US$600 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#7 Family Hotel in Quebec City
#8 Business Hotel in Quebec City
#18 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3198)
Room & Suite (943)
Dining (214)
Pool & Beach (49)
Amenities (58)
Business Centre & Event Rooms (25)
Family and Play Areas (14)
Questions & Answers
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Elizabeth H
25 May 2018|
AnswerShow all 3 answers
Response from Chatham | Reviewed this property |
When staying on a "Gold" floor, the continental breakfast is quite large...oatmeal, eggs, yogurts, meats, cheeses, fruits, pastries, etc. Offered in a very pleasant atmosphere, it is well worth it! Enjoy!
0
Votes
Elizabeth H
25 May 2018|
AnswerShow all 5 answers
Response from Patricia C | Property representative |
Bonjour Elizabeth, All the rooms on the Gold Floors were updated. Breakfast is also really complete and is served on the 14th floor. Have a nice day!
0
Votes
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TXSusie
14 May 2018|
AnswerShow all 4 answers
Response from | Reviewed this property |
They are right at Old Town. Not sure about a shuttle to the airport, as we took the train from Ottawa. The train station is close by and we took a cab to the hotel.
0
Votes
Room Tips
"Some rooms on the top floors which have a partial river and city view, actually have very small windows."
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"try the 5430 room.... suite with a great view."
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"Ask for the rooms that have been renovated recently."
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"River view rooms are worth the additional money"
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