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    Fairmont Le Chateau Frontenac

    1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
    Hotel website
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    06/08/2017 07/08/2017
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    US$832
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    Traveller (2520)
    Room & Suite (446)
    Dining (85)
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    Overview
    • Excellent72%
    • Very good18%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “gold level” (94 reviews)
    “iconic hotel” (74 reviews)
    Free Internet
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    4.5 Star Hotel
    All hotel details
    Offers from Fairmont Le Chateau Frontenac
    Special Offer: Stay Longer, Save More!
    Auberge Saint-Antoine
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    #3 of 101 hotels in Quebec City
     
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    #10 of 101 hotels in Quebec City
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,252)
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    There are newer reviews for Fairmont Le Chateau Frontenac
    See the most recent reviews

    1,331 - 1,335 of 3,270 reviews

    Reviewed 20 April 2016

    We had a lovely sunny weekend away in Quebec City at the Chateau Frontenac. Centrally located in the heart of the old city, reminded us of castles and small towns in Europe. Moi Mes Chasseurs---best shoe store ever!

    Review collected in partnership with Amoma.com
    Thank Kristin L
    Response from Patricia C, Director of Front Office at Fairmont Le Chateau FrontenacResponded 21 April 2016

    Dear Kristin L, We are delighted you enjoyed your recent stay. Thank you for this wonderful feedback which we will share with our teams. We hope to welcome you again in a near future. Sincerely, Patricia Carré Director of Front Office

    Reviewed 20 April 2016 via mobile

    Fabulous stay and fantastic food. On the third day I was recognized by name. You must stay here as it is a wonderful property. Fine staff however some of the younger front desk people need better training.More

    Thank blacklake
    Response from Patricia C, Director of Front Office at Fairmont Le Chateau FrontenacResponded 21 April 2016

    Dear blacklake, Thank you very much for taking time to share feedbacks of your recent. We are delighted you enjoyed your experience and I have shared your feedbacks with our teams. We hope to have the pleasure of welcoming again. Sincerely, Patricia Carré Director of...More

    Reviewed 19 April 2016

    My wife and I enjoyed a one night stay in Gold Fairmont in April. We were very appreciative of the warm welcome and care we received. From dealing with parking issues to enjoying beverages and horderves we found the staff to be more than accommodating....More

    Thank rdrewb
    Response from Patricia C, Director of Front Office at Fairmont Le Chateau FrontenacResponded 21 April 2016

    Dear rdrewb, Thank you for your kind words about your stay at the Château Frontenac. We are thrilled you liked the Gold Floor, and most of all, the service of our teams. Your valuable feedback has been shared. We are glad you had a great...More

    Reviewed 19 April 2016

    A beautiful hotel with wonderful history in a gorgeous part of the historic city. Unfortunately, they charge A LOT for every little thing. When you budget your trip, remember there is a very high tax, close to 20%, then >20 USDs per day for parking,...More

    Review collected in partnership with Fairmont Hotels & Resorts
    2  Thank 419tristan
    Response from Patricia C, Director of Front Office at Fairmont Le Chateau FrontenacResponded 19 April 2016

    Dear 419tristan, Thank you very much for taking time to share feedback of your recent stay at le Château Frontenac. I am truly sorry we didn't meet your expectations. Please note that we do have complimentary high-speed internet acces with a free enrollment to Fairmont...More

    Reviewed 18 April 2016 via mobile

    My wife and I planned a little getaway to Quebec City and since neither of us had ever stayed at the Chateau before we decided to splurge. We booked a room on the gold floor. We are so happy we did as it is well...More

    1  Thank Alan B
    Response from Patricia C, Rooms Division Manager at Fairmont Le Chateau FrontenacResponded 18 April 2016

    Dear Alan B, It is truly rewarding to read your review and I am thrilled to learn that you enjoyed your experience on the Fairmont Gold floor. We pride ourselves on offering superior customer service and it is truly our teams that make it possible....More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$231 - US$654 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Quebec City
    • #3 Green Hotel in Quebec City
    • #4 Luxury Hotel in Quebec City
    • #8 Business Hotel in Quebec City
    • #12 Family Hotel in Quebec City
    • #18 Romantic Hotel in Quebec City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 611
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Fairmont Hotels, Hotels.com, Agoda, TripOnline SA, Hotwire, Cancelon, HotelsforEveryone, getaroom.com, HotelQuickly and Evoline ltd so you can book your Fairmont Le Chateau Frontenac reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Quebec City
    • Also Known As
    • Fairmont Le Chateau Frontenac Hotel Quebec City ,
    • Fairmont Hotel Quebec City ,
    • Fairmont Quebec City ,
    • Quebec City Fairmont ,
    • Fairmont Le Chateau Frontenac Quebec/Quebec City
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    Traveller (2520)
    Room & Suite (446)
    Dining (85)
    Pool & Beach (22)
    Hotel & Grounds (1922)
    Bathroom (51)
    Business Centre & Event Rooms (18)
    Family and Play Areas (14)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kcox0730
    17 July 2017|
    AnswerShow all 2 answers
    Response from RGFatBCC | Reviewed this property |
    Just like in the US, you keep a credit card number on file which gets charged at checkout. Enjoy your stay!
    0
    Votes
    GoGoBoots_2010
    9 July 2017|
    AnswerShow all 4 answers
    Response from Susan M | Reviewed this property |
    The breakfast buffet was amazing with many sections and many, many offerings. Hot and cold, omelettes and eggs made to order, fruits, juices, yogurts, cereals, oatmeal, tons of pastrys and 6+ types of the most amazing bread... More
    0
    Votes
    SuZQ234
    16 May 2017|
    AnswerShow all 7 answers
    Response from Patricia C | Property representative |
    Good day, Yes, We do have 2 options, Feather or foam pillows Best regards, Patricia C.
    0
    Votes
    Room Tips
    "The views vary but if you are just there overnight and on business, it doesn't matter. There are plenty..."
    Read review
    "Ask for a room with a view of the Saint Lawrence River"
    Read review
    "Ask for gold level with a view and corner of buiding"
    Read review
    "The rooms in the towers are cute - 4 per floor and charming."
    Read review
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