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Fairmont Le Chateau Frontenac

Booking.comUS$347*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Fairmont Le Chateau Frontenac
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4,042 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Le Chateau Frontenac
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Showing 3,093: English reviews
United States
Reviewed 10 January 2016

Although this Fairmont is in a good location, this property is also overrun with tourists in the lobby and other areas of the hotel which ruins the experience for the paying guest. There are no quiet, inviting areas of the hotel where you can just relax, read, etc. and enjoy the property. And the rooms seem outdated and dreary so...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank JTaffy
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear JTaffy, Thank you for taking the time to share your comments. I am disappointed to read that we did not meet your expectations during your recent stay with us. On behalf of the entire team, please accept my apologies. Should you wish to discuss this with me further, I invite you to contact me (e-mail address below) so we...

New York City, New York
Reviewed 9 January 2016 via mobile

This a beautiful hotel. We stayed on the club floor, and were greeted at check in and escorted to our room. The club was on the same floor and served breakfast tea and cocktails at 5 o clock. The people were extremely helpful with reservations and in general the service was friendly and helpful. This was one of the nicest...

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Helpful?
Thank diane k
Robert M, General Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear dianek, A quick note to thank you for sharing your comments about your stay with us. I am very happy to read that you enjoyed your time on Fairmont Gold and please accept my belated wishes for a Happy Anniversary! We hope to have the opportunity to welcome you back again! Sincerely, Robert Mercure General Manager

Toronto, Canada
Reviewed 9 January 2016

My husband and I stayed here for 3 days and we had a great time. The room was fantastic. Staff was very pleasant and helpful. Our room was always clean and nicely done. Shops are nice and fancy. Food was awesome!

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Helpful?
Thank Johnson02016
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Johnson02016, Thank you for your feedback about your stay with us. I am delighted to read that you enjoyed your stay and I hope we will have the opportunity to welcome you back very soon! Kind regards, Patricia Carré Director of Rooms

Amesbury, Massachusetts
Reviewed 8 January 2016

Review collected in partnership with Amoma.com
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1Thank patricia b
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Reviewed 8 January 2016 via mobile

Visited mostly for business. Fairmont did a fantastic job keeping the integrity of old world Europe with just enough renovations to appeal to a range of visitors. Perfect location and good service. Food was so-so when catered for functions but was great when dining in at any of the on-site restaurants. I would definitely go back.

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Helpful?
Thank WeLoveMangoes
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear WeLoveMangoes, A quick note to thank you for sharing your comments about your stay with us. I am happy that you like our renovations - we too are very proud! Please come back and see us soon! Kind regards, Patricia Carré Director of Rooms

New York City, New York
Reviewed 8 January 2016

We have been coming to Quebec City and staying at Le Chateau Frontenac for more than a decade now. Every stay has always been nice. This was the first time we stayed since the major renovations done to the entire property and they were very nicely and very tastefully done. That staff is attentive and helpful. Most importantly, my family...

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Helpful?
2Thank ddavani
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Dear ddavani, Thank you for your comments about your recent stay with us. And a BIG thank you for your loyalty. We appreciate your business - you are a wonderful ambassador for Le Château! I am pleased to read that you like the rénovations what we completed in June 2014. We are very proud as well! We look look forward...

Oranjestad, Aruba
Reviewed 7 January 2016

We spent the days around New Years Eve at Le Chateau Frontenac and had a wonderful time. The hotel was quite comfortable, the staff very friendly and the location convenient to everything we wanted to see and do. As the most photographed hotel in the world, it also made great backdrops to our photos and it was nice to think...

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Helpful?
Thank TomB69
Robert M, General Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear TomB69, Thank you for taking the time to share your comments about your recent stay with us over the holidays. I will be sure to share your 5 Star feedback with my team and we hope to welcome you back again soon! Kind regards, Robert Mercure General Manager

Montreal, Canada
Reviewed 7 January 2016

Review collected in partnership with Amoma.com
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Helpful?
Thank Evgenia B
Trinity
Reviewed 7 January 2016

My family and I stayed here for Christmas and it was AWESOME! The hotel is magnificent!! The staff and service were the best; they make you feel like family. Had Christmas brunch in the Champlain Restaurant and it was a little pricy but the food as very good and service first class. This is a great place to have as...

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Helpful?
Thank Jeff C
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Dear Jeff C, Thank you for your feedback about your stay with us over the holidays. I am glad that you enjoyed your time on Fairmont Gold. I will be sure to share these wonderful comments with the entire team. We look foward to welcoming you back very soon! Sincerely, Christopher Spear Director, Sales & Marketing

Stirling
Reviewed 7 January 2016

An amazing hotel! Iconic and historic. The service was impeccable, the staff friendly and the restaurant was top shelf. Loved the sense of history and the decor. One word can sum up the Chateau Frontenac.. classy.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank wesleyb2016
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear wesleyb2016, Many thanks for these 5 Star comments - I will sure to share them with the entire team! Please come back and see us soon! Kind regards, Patricia Carré Director of Rooms

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
Region: Canada > Quebec > Quebec City
Price Range: $343 - $835 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Chateau Frontenac 4.5*
Number of rooms: 611
Reservation Options:
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City
Hotel Style:
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#8 Business Hotel in Quebec City
#12 Family Hotel in Quebec City
#18 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Le Chateau Frontenac staff and other travellers.
61 questions
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Questions? Get answers from Fairmont Le Chateau Frontenac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a view definitely add to the experience, however, the view from the concierge are on the 14th floor is super.”
bobt468, 28 May 2017 | Read review
“Definitely worth spending a little more for "Fairmont Gold"”
Ridgeline2017, 26 May 2017 | Read review
“Ask or book a room with a view”
cheryl_maree00, 25 May 2017 | Read review
“Waterview room”
jdeschak, 24 May 2017 | Read review
“Suites in the towers have panoramic views.”
PIPERWinnipeg, 23 May 2017 | Read review
5 of 5
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US$347* /night
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Prices are for 1 room, 2 adults
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