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Fairmont Le Chateau Frontenac

5,063 reviews
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Traveller (3068)
Room & Suite (574)
Dining (98)
Overview
  • Excellent72%
  • Very good18%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“gold level”(113 reviews)
“iconic hotel”(87 reviews)
“chateau frontenac”(424 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Offers from Fairmont Le Chateau Frontenac
Special Offer: Stay Longer, Save More!
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,063)Write a Review
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2,718
694
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108
66
Show reviews that mention
All reviewsgold leveliconic hotelchateau frontenacchamplain restaurantgold loungele sampresident's clubfairy taleriver viewold quebeclawrence riverbucket listold world charmrenovated roomtrip to quebec citythe location is perfectlower town
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21 - 25 of 3,865 reviews
Reviewed 1 week ago

Our stay at Chateau Frontenac was lovely. The hotel itself is beautiful and picturesque, and we couldn't have picked a better place to stay. When we arrived, Jean helped us get settled and was extremely friendly. He reassured us that even though we didn't speak...More

Thank magical630
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 1 week ago

Dear magical630, Thank you for this detailed and very informative review of your recent Chateau Frontenac stay. We are extremely pleased you enjoyed your stay. I will share your great feedback with our teams and we hope to have the pleasure of welcoming you again...More

Reviewed 1 week ago

Went to Quebec City for girls weekend to experience the Winter Carnaval. Our stay at the Chateau Frontenac was wonderful! The staff was so friendly and helpful and made us all feel special and welcomed. I had a signature deluxe room and it was wonderful....More

Thank Carmen C
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 1 week ago

Dear Carmen C, We are thrilled you enjoyed your recent experience at the Chateau. We will share your great feedback with our teams. Thank you for taking time to post a review of your stay and dining experiences and we look forward to your next...More

Reviewed 2 weeks ago via mobile

We booked a Deluxe king river view but what I was given was a room that you have to climb up just to see the river. I felt like I was in a prison trying to get a glimpse of the outside world lookin into...More

Thank Thea C
Response from Jean-François V, Manager at Fairmont Le Chateau FrontenacResponded 1 week ago

Dear Thea C, I would like to thank you for taking the time to share your comments with us about your last stay at Fairmont Le Château Frontenac. I was very sorry to learn that your stay did not meet your expectations and I would...More

Reviewed 2 weeks ago via mobile

Eight friends and family members spent three nights at this beautiful, well placed hotel. Beautiful lobby, two upscale gift shops and four restaurants. Look for Daphne the canine mascot in the lobby. Staff very helpful.

Thank Lois B
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 1 week ago

Dear Lois B, Thank you for this wonderful feedback, we are delighted your family and friends enjoyed their stay. We hope to welcome you again on your next visit to Quebec City. Best regards, Patricia Carre Front Office Manager

Reviewed 2 weeks ago via mobile

This review is long overdue. Stay nowhere else. You will have the perfect combination of convenience and grandiose dreams come true. The front desk representative pretty much summed up my trip, go for it and you’ll never regret it. I upgraded to the room she...More

Thank JBR888
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 1 week ago

Dear JBR888, We are honored you chose to stay with us to celebrate your Birthday and so thrilled that you had such an amazing experience. Thank you for taking time to post feedback and we hope to welcome you again. Best regards, Patricia Carre Front...More

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134567773
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$178 - US$570 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#7 Family Hotel in Quebec City
#8 Business Hotel in Quebec City
#18 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$178 - US$570 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#7 Family Hotel in Quebec City
#8 Business Hotel in Quebec City
#18 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (3068)
Room & Suite (574)
Dining (98)
Pool & Beach (24)
Business Centre & Event Rooms (23)
Family and Play Areas (14)
Questions & Answers
Ask a question
DinnerPlainDave
16 February 2018|
AnswerShow all 4 answers
Response from roadtripenjoyed | Reviewed this property |
No, there is no shuttle from the airport to the hotel Chateau Frontenac. One must take a taxi. Not difficult nor too expense, actually quite a nice ride, too!
0
Votes
Peter G
26 December 2017|
AnswerShow all 9 answers
Response from Floridian E | Reviewed this property |
There is, but when I staued, it was broken.
0
Votes
weepod
23 October 2017|
AnswerShow all 4 answers
Response from maianga | Reviewed this property |
Yes, children are welcome!
1
Vote
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12345626
Room Tips
"Don't stand for any nonsense."
Read review
"The river view rooms are more expensive but the view is spectacular."
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"The river facing rooms have a great view, but the windows are small. Don't expect a huge amount of light..."
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"Gold level or go home"
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