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03/09/2017 04/09/2017
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    Hotel Jardin Ste-Anne

    109 rue Ste-Anne, Quebec City, Quebec G1R 3X6, Canada
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    03/09/2017 04/09/2017
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    US$155
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    Traveller (115)
    Room & Suite (61)
    Dining (10)
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    Overview
    • Excellent35%
    • Very good30%
    • Average21%
    • Poor10%
    • Terrible4%
    Travellers talk about
    “no elevator” (12 reviews)
    “floors creak” (2 reviews)
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Pets Allowed
    Restaurant
    Room Service
    Suites
    Laundry Service
    2.0 Star Hotel
    All hotel details
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    Auberge Aux Deux Lions
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    Auberge Saint-Antoine
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (242)
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    1 - 5 of 150 reviews

    Reviewed 3 days ago

    We stayed one night before we heading to maritimes. We arrived evening and their neighbor Hôtel Champlain Vieux Québec is assisting to check in this hotel (at that time). Was smooth check in/out. There are small parking lot(mini van might difficult to park) but hotel...More

    Thank FumiyoNL
    A TripAdvisor Member
    21
    Reviewed 1 week ago via mobile

    This was our second trip to Quebec and although we are aware of the old hotels and the buildings needed upkeep, we would have liked a working toilet and shower had rust in tub and water pressure very poor. We asked front desk for assistance...More

    Thank A TripAdvisor Member
    Response from Thibaut G, General Manager at Hotel Jardin Ste-AnneResponded 1 week ago

    Dear Guest, We are glad that you appreciated the location of our property but we are disappointed to read that your stay did not meet your expectations. Indeed the historic building dates from the 1800s, and although this is part of its charm, issues can...More

    Reviewed 16 July 2017 via mobile

    Sure the location is terrific but there are several options in that area. We chose this hotel because it was pet friendly. It was a surprise that the reception was at the Hotel Champlain next door. To me that makes it essentially the same hotel....More

    Thank jaynevand
    Reviewed 28 June 2017 via mobile

    Extremely dirty (didn't let my children walk barefoot in the room, bed covers were disgusting), unpleasant front desk (hotel next door) - this is not value for money, would have been worthwhile to pay $50 more per night for a much better room elsewhere. Don't...More

    1  Thank Maria R
    Response from Thibaut G, General Manager at Hotel Jardin Ste-AnneResponded 2 July 2017

    Dear Maria R, We were disappointed to read that your stay did not meet your expectations, and we are surprised by your comments regarding the cleanliness of the property and about our staff. It is important to distinguish between an historic, older building and one...More

    Reviewed 12 June 2017

    We stayed for 2 nights and we really liked the hotel. Very good attention from the hotel staff; quiet, clean and near (like a 5 minutes walk) to all the good stuff in old Quebec. A good deal for a 2 stars hotel.

    Thank jaime_hernandez_tbs
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    Hotel Chateau Bellevue
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    Auberge Saint-Antoine
    2,108 reviews
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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room amenities
    • Refrigerator in room
    • Air Conditioning
    Details
    • Price range
    • US$96 - US$188 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 17
    • Reservation Options
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    • Location
    • Canada >
    • Quebec >
    • Quebec City
    • Also Known As
    • Hotel Jardin Ste-Anne Quebec/Quebec City
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    Traveller (115)
    Room & Suite (61)
    Dining (10)
    Hotel & Grounds (51)
    Bathroom (12)
    Family and Play Areas (3)
    Business Centre & Event Rooms (1)
    Nearby
    Hotel Chateau Bellevue
    987 reviews
    .38 km away
     
    Auberge Aux Deux Lions
    950 reviews
    1.38 km away
     
    Hotel Clarendon
    1,439 reviews
    .19 km away
     
    Auberge Saint-Antoine
    2,108 reviews
    .64 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Blink25
    10 April 2017|
    Answer
    Response from Hugh792 | Reviewed this property |
    I'm not sure I was there for business, I would call they were very friendly and spoke english well.
    0
    Votes
    Diane D
    9 August 2016|
    AnswerShow all 4 answers
    Response from IanM01 | Reviewed this property |
    I would recommend that you get a different hotel. Even if you got the lowest floor there would still be about a dozen steps. Check in is at the hotel next door - more walking.
    1
    Vote
    InnTravelers
    25 June 2016|
    AnswerShow all 6 answers
    Response from Thibaut G | Property representative |
    Bonjour InTravel, I can said thank you at Delifour for his answer ! It would be a pleasure to take your reservation by phone or on our website. Best regards
    2
    Votes
    Google Translation
    Room Tips
    "Rooms facing back yard are quieter. We had a double and a single, the single was a bit tight for space."
    Read review
    "Higher level,overlooking the street. It was very quiet."
    Read review
    "Noise level/Garden, one night after 3AM. No elevator. Steep entry steps & stairway.If issue, book..."
    Read review
    "Upper floors are quieter and definitely helped with breezes when the a/c did not work."
    Read review
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