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Hotel Le Bonne Entente

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Hotel Le Bonne Entente
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590 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Quebec City, Canada
Reviewed 6 days ago NEW

When I want to go on a romantic escape with my girlfriend and we do not want to go far away, we go there. The urbania section is fantastic and the staff if exceptional. A big thank for Mr Richard Olivier who was very professional and accommodating.

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Helpful?
Thank Jerome F
Quebec City, Canada
Reviewed 4 weeks ago

Positive : There was very little room left when I did the booking for this hotel. As needed two room this made it so that one room had a slight upgrade compared to the other one (which we didnt mind) the staff was nice enough to upgrade the second room so that we could have our room within the same...

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1Thank mariempepin
Reviewed 27 October 2016

We live in Victoria and we were supposed to do a wedding in 2017 summer. Marie was so gentle and nice and she could do skype with us even there is time difference.It was my dream to do a reception outside. The hotel is very beautiful accommodation and we wanted to bring our dog. We kept contacts a lot that...

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Helpful?
Thank Aina S
Alain_April, Directeur général at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you so much for your feedback and ! Le Bonne Entente is renowned for the quality of its customer service. Our 5-star and 4-diamond awards are our pride and our employees work hard to achieve one goal: to make the customer experience memorable! We are sorry for your lost. Please receive our deepest condolences. Be assured that...

Halifax, Canada
Reviewed 26 October 2016

Loved the bed as it was surprising comfortable and roomy rooms!~ hot tub was huge and clean as well!! bonus! 15mins drive to the videotron! incredible arena... we did eat in the restaurant and it was lovely atmosphere ..food not large portions but good none the less..would eat there again for sure negatives..dont expect a breakfast included as it's not...

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Helpful?
Thank Kalena T
Alain_April, Directeur général at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you so much for your feedback. We are very happy you were able to enjoy our facilities. Le Bonne Entente is renowned for the quality of its customer service. Our 5-star and 4-diamond awards are our pride and our employees work hard to achieve one goal: to make the customer experience memorable! When booking online through our...

Reviewed 19 October 2016 via mobile

Wonderful property, rooms were huge, rooms are appointed with all the necessary modern amenities. Well stocked mini bar with many higher end options which is always nice. Breakfast was really nice in the morning, wish I was staying more than one night to enjoy the outdoor pool, hot tub, and spa.

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Helpful?
Thank Chad G
Alain_April, Directeur général at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you so much for your feedback. We are very happy you were able to enjoy our facilities. Le Bonne Entente is renowned for the quality of its customer service. Our 5-star and 4-diamond awards are our pride and our employees work hard to achieve one goal: to make the customer experience memorable! We are looking forward to...

Saint Louis, Missouri
Reviewed 18 October 2016

We stayed two nights. Several areas of the property have been updated. Our stay was very nice. There are respectful business and team sports customers. The restaurant food was good. The staff were all very nice. The hotel location was good.

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Helpful?
Thank HAROLD H
Alain_April, Directeur général at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you so much for your feedback. We are very happy you were able to enjoy our facilities. Le Bonne Entente is renowned for the quality of its customer service. Our 5-star and 4-diamond awards are our pride and our employees work hard to achieve one goal: to make the customer experience memorable! We are looking forward to...

Orange, Connecticut
Reviewed 11 October 2016

The staff was delightful. They could not do enough for you. The concierge was a beautiful young women who recommended a local Italian Restaurant. Our car was parked in from each day. They give you water, fruit, and make your stay special. They will take you to Old Quebec and may not even charge you. The rooms are spacious. The...

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Helpful?
Thank FosterGump
Alain_April, Directeur général at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you so much for choosing us and for your great feedback. We are very happy you were able to enjoy our facilities. You've described perfectly what we aim for, which is to make live a complete experience to each guest! Le Bonne Entente is renowned for the quality of its customer service. Our 5-star and 4-diamond awards...

Beaconsfield
Reviewed 9 October 2016 via mobile

Le Bonne Entente is simply impeccable! The staff are 5 star worthy, each time I come here they make me feel so very special, their attention to each detail and dedication to their customers makes for an unforgetable stay! The food, the wine selection, the rooms, I mean every detail is cared for. Amazing place very well worth the stay.

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Helpful?
Thank Godefroy1
Alain_April, Directeur général at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you so much for choosing us and for your great feedback. You've described perfectly what we aim for, which is to make live a complete experience to each guest. Le Bonne Entente is renowned for the quality of its customer service. Our 5-star and 4-diamond awards are our pride and our employees work hard to achieve one...

Birmingham
Reviewed 6 October 2016

The room we had was really nice. Very large and had a combination shower/steam bath. The entire staff was really pleasant, especially Jean Richard who took us to town to visit Ole Town Quebec when he carried folks to the cruise terminal. The only downturn I thought was they charged us to print our boarding passes. Since we were in...

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Helpful?
Thank Shelbycruiser
Alain_April, Directeur général at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you so much for choosing us and for your great feedback. We are very happy you were able to enjoy our facilities. You've described perfectly what we aim for, which is to make live a complete experience to each guest ! Le Bonne Entente is renowned for the quality of its customer service. Our 5-star and 4-diamond...

Chapin, South Carolina
Reviewed 6 October 2016

Our experience began by being picked up at our cruise ship as requested, continued on with the most helpful staff we have ever experienced (especially Benjamin), a spacious, clean and well appointed room, two delicious meals at their restaurant and finally, transported to the airport as requested.

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Helpful?
Thank krollbear
Alain_April, Directeur général at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you so much for choosing us and for your great feedback. We are very happy you were able to enjoy our facilities. You've described perfectly what we aim for, which is to make live a complete experience to each guest ! Le Bonne Entente is renowned for the quality of its customer service. Our 5-star and 4-diamond...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
The Hotel Le Bonne Entente, an elegant five-star, four-diamond located in the Business District, allows you to discover Quebec City and major attractions. The hotel will enchant you with its gardens, beautifully landscaped, swimming pool, fitness, jacuzzi open year round and Amerispa. The hotel is only 5 minutes from the airport, near Old Quebec City, and within close proximity to the museum, theatre, golf La Tempête, and skiing. Shuttle service available, reservation is necessary, contact reception for schedule and rates. ... more   less 

Additional Information about Hotel Le Bonne Entente

Address: 3400 Chemin Sainte-Foy, Quebec City, Quebec G1X 1S6, Canada
Region: Canada > Quebec > Quebec City
Price Range: $164 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Le Bonne Entente 4.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City
Hotel Style:
#4 Spa Hotel in Quebec City
#6 Luxury Hotel in Quebec City
#15 Business Hotel in Quebec City
#20 Romantic Hotel in Quebec City
#22 Family Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Le Bonne Entente staff and other travellers.
12 questions
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East Hanover, New Jersey
Saint John, Canada
over a year ago
Acushnet, Mass
6 days ago
Connecticut

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Questions? Get answers from Hotel Le Bonne Entente staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“loft urbania is a must.”
 of 5 bubbles jeromef136, 1 Dec 2016 | Read review
“romms by the hot tub convenient but noisy just close the blinds and window coverings and you are good~~”
 of 5 bubbles KalenaT, 26 Oct 2016 | Read review
“ask for a room in the updated area”
 of 5 bubbles HAROLDH184, 18 Oct 2016 | Read review
“It was all good. Enjoy your stay. This is the place outside of the Old City as it is about 20 minutes away”
 of 5 bubbles FosterGump, 11 Oct 2016 | Read review
“The bldg. we were in was very quiet and room were large”
  • Our room (187)
 of 5 bubbles Shelbycruiser, 6 Oct 2016 | Read review
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