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28/01/2018 29/01/2018
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    Hotel Universel Quebec

    2300 Chemin Ste-foy, Quebec City, Quebec G1V 1S5, Canada
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    28/01/2018 29/01/2018
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    US$84
    US$76
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    Traveller (139)
    Room & Suite (54)
    Pool & Beach (11)
    Overview
    • Excellent11%
    • Very good27%
    • Average32%
    • Poor17%
    • Terrible13%
    Travellers talk about
    “spa area” (10 reviews)
    “hot tub” (10 reviews)
    “nice hotel” (10 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (454)
    There are newer reviews for Hotel Universel Quebec
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    101 - 105 of 210 reviews

    Reviewed 20 August 2015

    My family had a great experience at the Hotel Universal. The staff were extremely friendly and helpful. They gave us a free upgrade, booked attraction tickets and answered all of our questions. We had a great time.More

    Thank Michelle G
    Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 21 August 2015

    Thank you for taking the time to share a review on us on TripAdvisor. We are very pleased to read that you seemed to have had a great time at our hotel. Our staff members work extremely hard in order to provide high quality service...More

    Reviewed 17 August 2015

    Actually not all the rooms have mini fridges (ours did not), and the free WiFi works intermittently. We did have a Keurig coffee maker. The swimming pool is loved by children, but adults will find it rather small for almost anything except splashing around. The...More

    Thank bg1132015
    Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 18 August 2015

    Thank you for reviewing our hotel on TripAdvisor. Our guests’ comments- the good as well as the not so good ones- are very important to us and help us improve our services. We were sorry to read that you had some issues with our free...More

    Reviewed 15 August 2015 via mobile

    Well, travelling with a toddler and staying in hotels is really hard enough without the hotel making it harder. we arrived after a long drive at the hotel at around 8pm with a screaming unhappy toddler to find he had no where to sleep! we...More

    Thank Victoria M
    Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 15 August 2015

    Thank you for reviewing our hotel on TripAdvisor. We were sad to read that your stay with us was a source of disappointment. As you said, we know that traveling with young children can be very challenging and we try our best to help parents...More

    Reviewed 5 August 2015

    The outside of the Universel doesn't look like much, but inside it is nicely decorated. It was handy to restaurants and a $ 20 cab ride to Old Quebec, That being said, we had several concerns about our room The first problem was a very...More

    Thank suzichanga
    Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 7 August 2015

    Thank you for sharing your experience at the hotel on TripAdvisor. We were sorry to read you did not entirely enjoy your stay with us. As for the spongy carpet in your room, it sometimes can get wet since it is right next to the...More

    Reviewed 28 July 2015

    When we approached the hotel it looked very dated from the outside, but we were pleasantly surprised when we got inside our room, very modern and nicely updated. The pool/spa area is pretty impressive for a hotel of this caliber. The surrounding area includes a...More

    Thank kraver
    Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 29 July 2015

    Thank you for reviewing our hotel on TripAdvisor. We are glad you seem to have enjoyed your stay with us. We are delighted to know you liked your room and were also enthusiast about our pool area. As you mentioned, our guests can enjoy a...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$69 - US$181 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Spa Hotel in Quebec City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Travelocity, getaroom.com, Orbitz, HotelQuickly, Cancelon and TripOnline SA so you can book your Hotel Universel Quebec reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Quebec City
    • Also Known As
    • Hotel Universel Quebec Quebec City
    Add Photo Photos
    Traveller (139)
    Room & Suite (54)
    Pool & Beach (11)
    Dining (7)
    Hotel & Grounds (106)
    Bathroom (15)
    Business Centre & Event Rooms (6)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Caton D
    9 December 2017|
    AnswerShow all 3 answers
    Response from Geneviève M | Property representative |
    Hi, to book a room, you must be over 18 and you will need a credit card. Thank you and have a great day!
    0
    Votes
    Danika A
    29 December 2016|
    Answer
    Response from TommyBernier1 | Property representative |
    Bonjour, il y a tout ce qu'il faut pour cuisiner, chaudron, poêlon, ustensiles et couverts ainsi que le nécessaire à vaisselle. Tommy, de l'Hôtel Universel Québec
    0
    Votes
    Google Translation
    Grnevieve
    8 October 2015|
    AnswerShow all 2 answers
    Response from TommyBernier1 | Property representative |
    Thank you for your interest in our establishment! Unfortunately, we do not accept pets at our hotel. We apologize for the inconvenience. Do not hesitate, if you have other questions!
    0
    Votes
    Room Tips
    "Avoid 248 to 256. Bar under"
    Read review
    "There are floor level rooms and rooms with balconies that give a view on the pool area."
    Read review
    "Ask for a room in the renovated section"
    Read review
    "Stay above 1st floor for newer rooms"
    Read review
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