We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Universel Quebec

Show Prices
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Universel Quebec
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

373 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Universel Quebec
See the most recent reviews
Showing 179: English reviews
Chandigarh
Reviewed 17 August 2014

Main attraction of this hotel is pool n spa area. Otherwise room are average, location is ok, one need vehicle to go to main tourist attractions. I will suggest to chose location of old city if one wanted to enjoy the old french area with toursim point of view though one has to pay for parking of vehicle.

 Report
Helpful?
Thank 45manu
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to review our hotel on TripAdvisor. Our guests’ comments are very important as they give us the opportunity to improve our services. It is true that our hotel is located a few minutes away from the main tourist attractions and we do understand that this can be unpleasant, depending on our...

Toronto
Reviewed 8 August 2014 via mobile

Quick check in Rooms are clean, decent accommodations and competitive rate! Good deal for a temporary stay Close to the old city and many attractions Don't get spooked by the exterior (vintage) looks as the interior is much better by comparison 3+ stars Judging by how full the parking lot is (was) the place is nearly at capacity ... So...

 Report
Helpful?
Thank Ontario-tourist-001
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to share your review with us. We are glad to hear that you liked your stay at our hotel. It is true that our guests actually appreciate our location nearby numerous Quebec City’s attractions. We take good note of your comment concerning the exterior. Again, thank you for your comment. Best...

Brunswick, Maine
Reviewed 28 July 2014

This is a simple hotel that is priced well in an expensive city. The rooms are adequately sized & comfortable. We arrived several hours before check-in and the staff went out of their way to accomodiate us. The pool area is lovely with a Nordic Spa area and a pool - a great choice for the winter. There is a...

 Report
Helpful?
1Thank chasetravelers
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to share your review with us. We are glad to hear that you appreciated your stay at our hotel that much. It is true that our guests generally appreciate our low rates. We are happy that it was your case. We are also pleased that our front desk staff has welcomed...

Miramichi, New Brunswick, Canada
Reviewed 21 July 2014 via mobile

The hotel is dated but definitely served it's purpose. The staff were very helpful. We had a nice big room and everything worked. We absolutely loved and took advantage of the Nordic Spa a couple times. It was the perfect place for a girl weekend.

 Report
Helpful?
2Thank Florence H
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to share your review with us. We are glad to hear that our hotel has met your expectations. We would be glad to welcome you again in a near future. Best regards, Tommy

London, Canada
Reviewed 18 July 2014

This hotel is absolutely stunning on the inside, and the customer service is superb. Our representative, Nancy, was excellent in dealing with any concerns we had. The overall experience was very good, and I would definitely stay here again.

 Report
Helpful?
2Thank Tanya296
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to share your review with us. It is always a great pleasure to read good comments like yours. We are pleased to hear that you enjoyed your stay that much. You can be sure we will let Nancy know about your comment and your satisfaction. We will be pleased to welcome...

Sydney, Australia
Reviewed 16 July 2014

Stayed two nights. The hotel is clean and comfortable. Hotel staff are very friendly and helpful. Sort walk from the hotel is shops to get some groceries, a subway sandwich, Tim Hortens and Thai food. Boston Pizza connected to the hotel is very good, Best BBQ ribs I have ever had in North America. The hotel has a small indoor...

 Report
Helpful?
Thank Chris C
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to share your review with us. It is always a great pleasure to read good reviews like yours. We are pleased to hear that our hotel has met your expectations. It is true that our guests generally like our friendly and helpful staff. You can be sure we will let our...

Brownsburg-Chatham, Canada
Reviewed 14 July 2014 via mobile

Beautiful place, was plenty of parking and easy to get to, was here in 2012 but not impressed with the room, bed or service.. For the money we spent here was pretty disappointing. Also it was very empty, unpleasant and unhelpful. Didnt get to enjoy the beautiful pool area cause of the hours of closing.

 Report
Helpful?
Thank Jessica C
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to share your review with us. Our guests’ comments are very important for us as they allow us to improve our services. We are pleased to hear that you liked our location. It is true that you can easily access to numerous restaurants nearby the hotel. We take good note of...

Sydney, Australia
Reviewed 28 June 2014

Stayed here for one night while on tour, the outside of the hotel looks aged, but the inside is very nice, beds and room very nice, and Free wifi. The staff were always friendly and very happy to help, there is a nice dinning area attached Boston pizza and a nice pool, sauna and spa. 200 yards is a grocery...

 Report
Helpful?
Thank Big_Bozo
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to share your review with us. It is always pleasant to read good comments like yours. We are glad to hear that our hotel has met your expectations. It is true that our guests generally appreciate our indoor exotic garden. It allows you to spend good times and to relax during...

London, Canada
Reviewed 20 June 2014

When we first checked in and went to our room, I thought we had passed through a door into another dimension. The room looked more like a student-housing studio apartment, complete with kitchenette! Two double beds were separated by an arch, the small kitchenette included a fridge, small table with three chairs, stove, cupboards, a sink and even dishes! The...

 Report
Helpful?
1Thank RedAnchor
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to share your review with us. Your comments and opinions are very important give us the opportunity to improve our hotel and services. We are sorry to hear that your first room equipped with a kitchenette did not meet your needs. Asking for a new one was the good thing to...

Guelph, Canada
Reviewed 1 June 2014

Headboard wasn't attached, and bed kept moving (rolling) on the laminate floor. Paint falling off the walls, light in bathroom takes 5 sec to flicker before coming on. Shower curtain did not have any weights and leaked on the floor. Had to bring in my own lawn chair to have a comfortable place to sit. Television only viewable from one...

 Report
Helpful?
1Thank Grumpyogre
danniecaron, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Dear guest, Thank you for taking a moment of your time to share your recent experience with us. We are sorry for the inconvenience you encountered during your stay.All comments from our guests are positive to us since they both motivate and help us emproving our service. We are sincerely sorry if your stay with us was not up to...

165 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (122)
Viewed
View from Room (10)
Viewed
Dining (4)
Viewed
Room/Suite (13)
Viewed
Bathroom (6)
Viewed
Hotel & Grounds (12)
Viewed
Pool/Beach Area (4)
Viewed
1:22
Videos (1)
Viewed
Other (72)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (6)
Viewed
Room/Suite (18)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (6)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Quebec City hotels
9.6 km away
Hotel Ambassadeur Quebec
Hotel Ambassadeur Quebec
#80 of 101 in Quebec City
482 reviews
2.8 km away
Hotel Plaza Quebec
Hotel Plaza Quebec
#52 of 101 in Quebec City
298 reviews
3.5 km away
BEST WESTERN PREMIER Hotel l'Aristocrate
Show Prices
Show Prices
Show Prices
6.4 km away
Hotel Quebec Inn
Hotel Quebec Inn
#66 of 101 in Quebec City
191 reviews
2.3 km away
Hotel Classique
Hotel Classique
#54 of 101 in Quebec City
305 reviews
2.3 km away
Lindbergh Hotel
Lindbergh Hotel
#65 of 101 in Quebec City
118 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Universel is located in front of the Laval University, aproximately a 15 minute drive to Old Quebec. For a warm and very relaxing getaway in Quebec, Hotel Universel offers you the best with its exotic Atrium and Scandinavian Spa. Our 160 stylish rooms and suites will please both business people and tourists alike, in their quest for commodity, comfort and leisure. ... more   less 

Additional Information about Hotel Universel Quebec

Address: 2300 Chemin Ste-foy, Quebec City, Quebec G1V 1S5, Canada
Region: Canada > Quebec > Quebec City
Price Range: $99 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Universel Quebec 3*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Cancelon, TripOnline SA, Priceline and HotelQuickly so you can book your Hotel Universel Quebec reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Universel Quebec Quebec City
Hotel Style:
#13 Spa Hotel in Quebec City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Universel Quebec staff and other travellers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Hotel Universel Quebec staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor (4th)”
812stevent, 12 Apr 2017 | Read review
“Chose elsewere”
stephengF2749JN, 20 Mar 2017 | Read review
“it is located across from the university which is not a bad thing because there were close amenities by”
cbot2ni, 16 Feb 2017 | Read review
“At another hotel”
DJ-USA, 7 Feb 2017 | Read review
“Take a room on the higher floor as there as it's not very sound proof.”
Nadine16, 23 Jan 2017 | Read review
5 of 5