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    Hotel Universel Quebec

    2300 Chemin Ste-foy, Quebec City, Quebec G1V 1S5, Canada
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$58
    US$58
    US$58
    Traveller (121)
    Room & Suite (41)
    Pool & Beach (10)
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    Overview

    • Excellent12%
    • Very good29%
    • Average29%
    • Poor14%
    • Terrible13%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    3 Star Hotel
    All hotel details
    Hotel Ambassadeur Quebec
    482 reviews
    #80 of 101 hotels in Quebec City
     
    Hotel Plaza Quebec
    298 reviews
    #53 of 101 hotels in Quebec City
     
    BEST WESTERN PREMIER Hotel l'Aristocrate
    758 reviews
    #18 of 101 hotels in Quebec City
     
    Hotel Quebec Inn
    192 reviews
    #66 of 101 hotels in Quebec City
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (373)
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    121 - 125 of 373 reviews

    Reviewed 12 January 2016 via mobile

    Spent two nights at this hotel. We had booked several rooms since our whole basketball team were staying there for a tournament. The rates were excellent. I knew that this was an older hotel and rated three stars, but wanted a good rate from a...More

    Thank Alex N
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel Quebec

    Thank you for taking the time to write a review. We like to read our guests’ opinions as they help us know what we have done right and what needs to be improved. We are pleased that you chose our hotel for your basketball team....More

    Reviewed 11 January 2016

    So many things to say about it. First of all, clearly not a good location if you want to experience the Old Quebec nor DT Quebec. But I knew that before I booked, so I cannot complain about that. The service was not great. No...More

    Thank Xavier79514
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel Quebec

    We are sorry that you did not like your experience at our hotel. We take our customers’ opinions seriously, as they help us improve ourselves. First of all, we are located about 15 minutes from the downtown area. There are lots of buses stopping right...More

    Reviewed 6 January 2016

    First time and last stayed 2nights room facing spa area was awakened at3:30 am People having a party in the thermo bath yelling and screaming and plenty of wine No one came to tell them to leave it was 4:30 am I called front desk...More

    Thank Pearl B
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel Quebec

    We are sorry to read that your stay was disappointing. Let us assure you that we take our customers’ opinions very seriously as they help us identify our strong points and what we need to improve. First of all, we would like to say that...More

    Reviewed 29 December 2015
    Google Translation

    Réservation de 2 chambres, 2 nuits, du 26 au 28 décembre. La première nuit a été très mouvementée, au deuxième...More

    Thank Hervé P
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel Quebec
    Google Translation

    Merci d’avoir pris de votre temps pour écrire ce commentaire sur notre Hôtel. Nous apprécions recevoir les commentaires de nos...More

    Reviewed 20 December 2015

    Stayed here for 2 nights in October as part of the organised tour. Overall it's ok. Rooms are of good size. The bathroom tub is a bit of problem. You can't shower without causing a flood on the floor because the curtain isn't long enough....More

    Thank danieldsyd
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel Quebec

    Thank you for taking the time to write a review. We are glad that you have enjoyed your stay overall. First of all, we are happy that you found our staff helpful, since they always do their best to offer the best service as possible....More

    Hotel Ambassadeur Quebec
    482 reviews
    #80 of 101 hotels in Quebec City
     
    Hotel Plaza Quebec
    298 reviews
    #53 of 101 hotels in Quebec City
     
    BEST WESTERN PREMIER Hotel l'Aristocrate
    758 reviews
    #18 of 101 hotels in Quebec City
     
    Hotel Quebec Inn
    192 reviews
    #66 of 101 hotels in Quebec City
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$72 - US$160 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Spa Hotel in Quebec City
    Photos
    Traveller (121)
    Room & Suite (41)
    Pool & Beach (10)
    Dining (7)
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    Questions & AnswersAsk a question
    Danika A
    Est-ce qu'il y a le nécessaire de cuisine dans les chambres avec cuisinette (casserole, vaisselle..) ?
    29 December 2016|
    Answer
    Response from TommyBernier1 | Property representative |
    Bonjour, il y a tout ce qu'il faut pour cuisiner, chaudron, poêlon, ustensiles et couverts ainsi que le nécessaire à vaisselle. Tommy, de l'Hôtel Universel Québec
    0
    Votes
    Google Translation
    Grnevieve
    Is it pet friendly?
    8 October 2015|
    Answer Show all 2 answers
    Response from TommyBernier1 | Property representative |
    Thank you for your interest in our establishment! Unfortunately, we do not accept pets at our hotel. We apologize for the inconvenience. Do not hesitate, if you have other questions!
    0
    Votes
    JandDLondon_Ontario
    Hi there, we are already book in for a visit in August but i noticed in previous reviews, you mention that the bus stops right outside the door that takes you into old Quebec. Could you tell me approximetely how long the bus ride or a taxi would take to get to Old Quebec. Just trying to pre plan our visit Thanks Jane
    9 July 2015|
    Answer Show all 2 answers
    Response from Tommy B | Property representative |
    Hi, Sorry for the delay. The bus ride to the Old City is about 15 minutes. There is a bus stop right in front of the hotel. You have to take the bus number 7. Many more options are also available, such as the bus number 800... More
    0
    Votes
    Google Translation
    Room Tips
    "Top floor (4th)"
    Read review
    "Chose elsewere"
    Read review
    "it is located across from the university which is not a bad thing because there were close amenities by"
    Read review
    "At another hotel"
    Read review