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Hotel Universel Quebec

459 reviews
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Traveller (139)
Room & Suite (69)
Pool & Beach (11)
Overview
  • Excellent11%
  • Very good27%
  • Average32%
  • Poor17%
  • Terrible13%
Travellers talk about
“spa area”(10 reviews)
“hot tub”(11 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
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Reviews (459)Write a Review
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121 - 125 of 210 reviews
Reviewed 5 October 2014 via mobile

Very nice hotel!! I really enjoyed my stay there. Stuff are ok, boston pizza restaurant was great!! Ver close to the university of laval..... But verrrrry far from downtown. Will definitely stay there again if I am not looking to visit the downtown touristic areas.More

2  Thank Moradaziz
Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 6 October 2014

Thank you for taking the time to share your review. We value your opinion as we are constantly trying to improve ourselves. First, we are glad you enjoyed your stay with us! We are happy you enjoyed the Boston pizza restaurant. It is a great...More

Reviewed 4 October 2014

Stayed here last week whilst on a tour. Had no problems what so ever. The room was ok the beds comfortable. To be fair we where still suffering jet lag so after our evening meal we just rested. The pool area down stairs was really...More

1  Thank GS2013_13
Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 6 October 2014

Thank you for taking the time to share your review. We value your opinion as we are constantly trying to improve ourselves. First, we are glad you enjoyed your stay. Our pool and spa area is usually well appreciated by our guests and we are...More

Reviewed 4 October 2014

Outside front door there is a 3 star sign for this hotel and really that's all it is. The room I had was very large and had a spa bath but the room was very dark. Not very good lighting, everything was painted dark brown,...More

Thank kayza3
Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 6 October 2014

Thank you for taking the time to share your review. We value your opinion as we are constantly trying to improve ourselves. First, it is true that our guests appreciate our indoor pool and spa, especially during fall and winter, since it is colder outside....More

Reviewed 3 October 2014

This hotel was filthy! Service was mediocre, hallway and rooms were very dirty.stayed 1 night although had originally booked for 3! I don t know how this hotel got it s four stars because i wouldn t give it one.Asked for directions at reception and...More

3  Thank rosyposyrocks
Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 6 October 2014

Thank you for taking the time to share your review. We value your opinion as we are constantly trying to improve ourselves. We are sorry your stay did not meet your expectations. We can assure you that follow-ups will be done in order that your...More

Reviewed 24 September 2014

Stayed here 1 night. Our room was very comfortable and clean. We also had dinner downstairs in the bar area and it was especially good. Our waitress, Virginique was lovely and looked after us very well. The only problem was a mix up with breakfast...More

Thank carmel255060
Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 27 September 2014

Thank you for taking the time to share your review. We value your opinion as we are constantly trying to improve ourselves. First of all, we are glad you enjoyed your stay. Also, we are pleased you found your room comfortable and clean, since we...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$66 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$66 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (139)
Room & Suite (69)
Pool & Beach (11)
Dining (7)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Caton D
9 December 2017|
AnswerShow all 3 answers
Response from Geneviève M | Property representative |
Hi, to book a room, you must be over 18 and you will need a credit card. Thank you and have a great day!
0
Votes
Danika A
29 December 2016|
Answer
Response from TommyBernier1 | Property representative |
Bonjour, il y a tout ce qu'il faut pour cuisiner, chaudron, poêlon, ustensiles et couverts ainsi que le nécessaire à vaisselle. Tommy, de l'Hôtel Universel Québec
0
Votes
Google Translation
Grnevieve
8 October 2015|
AnswerShow all 2 answers
Response from TommyBernier1 | Property representative |
Thank you for your interest in our establishment! Unfortunately, we do not accept pets at our hotel. We apologize for the inconvenience. Do not hesitate, if you have other questions!
0
Votes
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123
Room Tips
"Avoid 248 to 256. Bar under"
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"There are floor level rooms and rooms with balconies that give a view on the pool area."
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"Ask for a room in the renovated section"
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"Stay above 1st floor for newer rooms"
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