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All reviews grande allee great location old city no window min walk front desk manager summer festival plains of abraham hotel acadia breakfast was included the hotel offers wonderful hotel comfy bed each morning loved this hotel walked everywhere fireplace
Our room was very small for $250. There was a layer of dust on everything and the furniture was broken and in need of repair. If you pushed on the top of the door at eye height it will pull away from the frame far...More
Response from Geneviève M, Responsable des relations publiques at Unilofts Grande-AlleeResponded 2 October 2018
Hello, First of all, thank you for taking the time to leave us an opinion on your experience with us. We are sorry to see that you are not fully satisfied with our facilities. Our standards of cleanliness are very high, so be assured that...More
Although we did not stay within the city walls of Quebec City on this trip, this hotel is in a great location. Plenty of bars and restaurants on the same street.
Our room overlooked the Grande Allee and we pulled up the chairs to the...More
Response from Geneviève M, Responsable des relations publiques at Unilofts Grande-AlleeResponded 26 September 2018
Hello, First of all, thank you for taking the time to leave us an opinion on your experience in our hotel. We are pleased to note that all aspects that we consider most valuable have met your expectations. Regarding the shower water, thank you to...More
+ Very good location. Friendly staff.
- They exchanged our room saying they couldn't open its door. Dirty room with old furniture. Breakfast was very weak and was not available on the first day (caused by exchange of owner of the property, accordingly to the...More
Response from Geneviève M, Public Relations Manager at Unilofts Grande-AlleeResponded 16 July 2018
Thank you for taking a few minutes of your time to review us on TripAdvisor. We are sorry to read that you did not fully appreciate your stay with us. We always try to provide the best experience to all our clients and we are...More
We ended staying at this hotel as the original one we had booked could not provide a room with a functioning air conditioner (a must during the heat wave). The staff at the hotel was very helpful and looked after all our needs. This quaint...More
Thank Marc T
Response from Geneviève M, Public Relations Manager at Unilofts Grande-AlleeResponded 10 July 2018
Thank you for this great review on TripAdvisor! We are truly happy to read that you appreciated your stay with us! It is true that the city is more crowded during the FEQ than normally, but we are happy that it does not bother your...More
My husband and I went away for the weekend and after many different choices decided to stay here.
I was very happy we did for many reasons. The hotel is centrally located about a 10 minute walk from Old Quebec City which was just perfect....More
Response from Jonathan T, Manager at Unilofts Grande-AlleeResponded 18 May 2018
Dear Wendy, thank you so much for this amazing review and for choosing our hotel for your last trip in Quebec city. We are truly happy that you enjoyed so much your time at our hotel and specially the service of our amazing team. They...More
Response from TommyBernier1 | Property representative |
Yes, we are perfectly located in the heart of the Old City. Several tourist attractions, great restaurants and charming boutique and they are all at walking distance from our hotel!
Tommy from Grande-Allée Hotel and Suites