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Le Grande-Allee Hotel and Suites

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287 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Montreal, QC
Reviewed 13 July 2013

Cant say much negative about this hotel. We were upgraded upon arrival and had a beautiful suite with wood floors and exposed brick. Also cannot beat the location close to the old city. We were able to walk to everything. Lots of bars and restaurants nearby. We could hear the street noise at night but we were not bothered by...

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Helpful?
1Thank JEMontreal_QC
FBergeron-Ouellet, General Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to share your comments on our hotel. We're pleased to see that you enjoyed your stay at Le Grande-Allée Hôtel & Suites

Eliot, Maine
Reviewed 12 July 2013

We enjoyed our stay at Le Grande Allee with mixed emotions on July 5th and 6th during the Festival d'été de Québec! Upon our arrival we passed the hotel once because its not easily noticeable being lost in the sea of relaxing patrons along the outdoor restaurant seating. The Pros are that the hotel is small, clean, breakfast included, amazing...

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Helpful?
2Thank Cheffrey
FBergeron-Ouellet, General Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to share your comments on our hotel. It's true, the hotel is located on Grande Allée one of the most attractive streets in Quebec City, particularly during the Festival d'Été de Québec. Of course there is pros and cons as you said, but usually the street is really much calmer than what you...

Brussels, Belgium
Reviewed 20 June 2013

We stayed two nights in this hotel in June 2013. Disclaimer: we had a classic room (meaning a small room), since we asked to be on the courtyard (due to the noise of the main street) and on the ground floor, as we asked to be on the first or second floor (the hotel does not have elevator). Unfortunately, the...

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Helpful?
Thank Luluperla
FBergeron-Ouellet, General Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to share your opinion We are really disapointed that your stay didn't met your expectations As you mentioned we try to do our best to satisfy all guest requests, we're sorry that our staff has forget to mention about the proximity of the restroom Hoping to welcome you again during your next visit

Montreal, Canada
Reviewed 3 June 2013

I don't know why some of the reviews are so bad, I would really not listen to them though. My boyfriend and I went to quebec city for Canada day last year and I would definitely recommend that time. The streets are so lively and full of people, lots of things to see, and fortunately the weather was great. We...

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Helpful?
1Thank KimBalaya897
FBergeron-Ouellet, General Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking the time to share your comments on our hotel. We would be pleased to welcome you again on your next visit!

Ottawa
Reviewed 31 May 2013

Le Grande-Allee Hotel was a great place to stay. I arrived at 1pm, and even though check-in wasn't until 4pm, my room was ready. The gentleman at the front desk was very friendly and welcoming. I stayed in the "Signature on Grand Allee" room. It had a huge spa tub, a little espresso machine, a fireplace, a fridge, a microwave,...

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Helpful?
Thank autopilotstar
FBergeron-Ouellet, General Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, We're pleased to see that you enjoyed your stay at our hotel. We're happy that our hotel has met your expectations. Thank you for taking the time to share your comments on our hotel. We would be pleased to welcome you again on your next visit!

Buffalo, New York
Reviewed 21 May 2013

Clean rooms... a little small (a double bed), clean bathroom. Location was unbeatable, and most hotels in the area are fairly expensive. So this felt like a good bargain. Stayed two nights here, and the breakfast (included) was very good. Watch out: The entrance is just a few steps and the board is very small. So we drove around a...

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Helpful?
1Thank SKLovesToTravel
FBergeron-Ouellet, General Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking the time to share your comments on our hotel. We would be pleased to welcome you again on your next visit!

Kuujjuarapik, Canada
Reviewed 8 April 2013

Overall we had a good experience at the hotel. The price was right that's for sure! We had the 2 bed bedroom - which was right on the stairs so if it wasn't for the young drunk women partying hard that weekend it would have been perfect. Overall we slept well. The breakfast was a buffet with eggs/bacon/bagels, etc. The...

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Helpful?
Thank stoff_hfx
FBergeron-Ouellet, General Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, We're pleased to see that you enjoyed your stay at our hotel. We're happy that our hotel has met your expectations. We work hard to give an excellent service to our guests. We're sorry to read that your sleep was disturbed by someone and we would recommend telling us next time so we can fix this problem as...

Montréal, Qc
Reviewed 7 April 2013

Hotels pretty much look and feel the same, basically. What makes a good hotel is a comfortable bed in a nice room, clean bathroom, and I'd add Internet access and, sometimes, even a little gym. Once you have that, you're... OK. What makes a GREAT hotel, though, is the quality of its service. It's when you feel hotel staff and...

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Helpful?
Thank JF_de_Montreal
FBergeron-Ouellet, General Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking your time to review our hotel. You have to know that the service is very important to us and we took necessary measure to eliminate this kind of situation. Looking forward to welcome you again during a next visit!

Lawrence, Kansas
Reviewed 6 January 2013

stayed for 2 nights. rooms look very nice, with high ceilings, nice bathroom. not very pricey. breakfast and wifi included. however, room kept smelling like backup toilet every time we would get back from outside, plumbing sucks, water pressure changes while showering, cant flush the toilet while showering or you'll get 3rd degree burns. room has what is the most...

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1Thank Ogi S
Toronto, Canada
Reviewed 5 January 2013

Stayed here over the holidays and enjoyed it. The price was about the best for being near the old city and it's well located. The rooms are small but clean and nicely appointed. Mine was at the back and quiet. The staff are also pleasant and helpful and basically bilingual, although you'll find that english becomes scarcer the farther you...

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Helpful?
1Thank Colin F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Le Grande-Allee Hotel and Suites is built in a patrimonial Victorian building and combines historic charm with modern comfort. ... more   less 

Additional Information about Le Grande-Allee Hotel and Suites

Address: 601 Grande-Allee Est | (Near Lachevrotière), Quebec City, Quebec G1R 2K4, Canada
Region: Canada > Quebec > Quebec City > Downtown Quebec City
Price Range: $109 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le Grande-Allee Hotel and Suites 3*
Number of rooms: 38
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Also Known As:
Le Grande-Allee Hotel Quebec City
Chateau Grande Allee
Le Grande-Allee Hotel And Suites Quebec/Quebec City
Hotel Style:
#43 Business Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Le Grande-Allee Hotel and Suites staff and other travellers.
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Questions? Get answers from Le Grande-Allee Hotel and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the suite on the 2nd floor, windows on the Grande-Allée Street side”
  • Mirrors
  • Fireplace
  • Shower Gel & conditioner
  • Fireplace remote
  • Wood works
 of 5 bubbles IsabelleVall, 2 Jan 2017 | Read review
“Hotel does not have elevators, so if you have plenty of bags, ask for a room on the first floor.”
 of 5 bubbles eRAYcer14, 27 Dec 2016 | Read review
“Double doors blocked out noise even though we were on the main floor.”
 of 5 bubbles lorie540, 20 Oct 2016 | Read review
“If you have issues with stairs best ask dor lower rooms.”
 of 5 bubbles MFFisher, 14 Oct 2016 | Read review
“Don't go for the cheaper rooms”
 of 5 bubbles juliebW5808UI, 23 Sep 2016 | Read review
5 of 5