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Hotel Chateau Laurier

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Hotel Chateau Laurier
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1,310 Reviews from our TripAdvisor Community

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Showing 744: English reviews
Guadalajara
Reviewed 5 August 2014

As many people, I did reserve this hotel by internet, and it was a very nice surprise, clean, excellent location, friendly and spacious rooms. I do recommend this hotel, for the price I don't think you can get a better deal.

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Helpful?
Thank NETO67
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour Neto67, Please accept our sincere thanks for the information you provided regarding your last visit with us. Your good words are music to our ears. We hope to see you again. J Caron

Thousand Oaks, California
Reviewed 5 August 2014

Extremely convenient hotel location. Just outside the Walled area, but a 15 minute walk to old city area. Very close to Trendy restaurants and bars on Grand Ale. Restaurant recommendations from the hotel staff was excellent.

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Helpful?
Thank impulsetraveller2014
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour Impulsetraveller2014, Thank you for taking the time to give us some feedback on your stay. We are certain your fellow travellers will appreciate it. We look forward to your return. Johanne Caron

princeton, nj
Reviewed 3 August 2014

My family of four stayed four nights at the Chateau Laurier. Our first night was on the second floor (there were no rooms available on the higher floors that night) in a two queen bed room in the new section. The room was very good, but we looked out over a parking lot and could tell that a higher floor...

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Helpful?
Thank ljml34
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour ljml34, Thank you very much for taking the time to comment on our hotel. We value our guest's feedback; they are a source of pride and a motivation to pursue our mission. We look forward to your return at the Hotel Chateau Laurier Quebec. Johanne Caron

Milton, Canada
Reviewed 1 August 2014

I checked in today on 31st July 2014. Was dropped off by taxi at the gate and was with wife and three kids. We were helped by the taxi driver who un loaded the bags and then we dragged the bags into the lobby ourselves. There were bell boys who preferred to look away. My kids include an 8 year...

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Helpful?
1Thank lost_but_finding
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Lost_but, We would like to thank you for voicing your opinion regarding your stay at the hotel. Thank you for bringing this service issue to our attention. We would hope in the future that all our customers address these issues directly to our reception managers immediately to see what can be done immediately. We will use your experience to...

Montreal, Canada
Reviewed 1 August 2014

From start to finish impeccable service ..The renovated rooms were exceptional..the location of this hotel is perfect..walking distance to old Quebec , right around the corner from all major restaurants and bars..yet quiet. I recommend it to anyone

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Helpful?
Thank Paolo1005
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Paolo 1005, On behalf of the General Manager and the entire team of the Hôtel Château Laurier Québec, we would like to thank you for your wonderful review. Your comments are a source of motivation for us. We are especially glad you enjoyed our newly renovated room the ULTRA. Hope you will visit again. Johanne Caron director of sales

Boston, Massachusetts
Reviewed 30 July 2014

We were here for 4 nights rom July 22 to July 26. Had a great room in the Plains part. The room was large and very quiet. The location of the hotel was perfect. Near many restaurants and a short distance from the gate to the old city. We found the staff very friendly and efficient. The concierge staff was...

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Helpful?
1Thank crmimi
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Crmimi, Thank you for taking the time to share your satisfaction to us and especially to our future guests. Every day the entire team of Hôtel Château Laurier Québec aims to provide a unique and memorable experience for all our clients. We look forward to your return. Johanne Caron director of sales

Reviewed 28 July 2014

Needs updating and only some employees are nice and helpful. Don't get hopes up. Overrated and not nice views. Only if you do to have famous restaurant row outside your door, and be very close to old Quebec quarter and don't care about views or noise level or room decor or paying lots of money for small rooms or having...

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Helpful?
Thank justin a
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour Justin a, Thank you for voicing your opinion regarding your stay at the hotel. Québec provide a wide range of options. We are sorry you did not appreciate your stay with us. We have so many room style...we are sad you could not find your perfect fit. Johanne Caron

Quebec City, Canada
Reviewed 25 July 2014 via mobile

We booked our hotel to get out of our routine eventhough we live in quebec city and choosed a hotel closer to the night life in quebec. Location was great, right on one of the most hip street in quebec city regarding night life. Many restaurants 2 mins walk, starbucks included! Would recommend it. As for the room, we booked...

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Helpful?
1Thank Senine20
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour Senine20, Thank you for your wonderful review. We are glad you enjoyed your stay with us! Johanne Caron, director of sales and markeitng

Ottawa, Canada
Reviewed 25 July 2014

We stayed at this hotel on July 22, 2014 on a package that included parking and breakfast. All was good at the reception desk upon arrival - polite and smiling staff at the reception; the room was smallish but clean and the ambiance good in the hotel. Quebec City is a wonderful city to visit; it has good restaurants, great...

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1Thank 155004Traveller
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour 155004 traveller, Thank you very much for this detail testimonial on Trip Advisor concerning your visit at our facilities. We are very sorry for this incident and please accept our sincere apologies. We have send your comments directly to the operations manager for process and take the necessary action to make sure this does not happen again. We agree...

Natick, Massachusetts, United States
Reviewed 22 July 2014

We stayed in this hotel for 3 nights in mid-July, and were delighted with everything. We'd requested a room with two queen beds in a quiet side of the hotel,and that's what we got. We were pleasantly surprised at the size of the room - quite large, with ample bureau space. The bathroom was also very large, and the vanity...

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2Thank Lauren K
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Lauren K, We want to thank you for taking the time to share your comments following your stay at the Hôtel Château Laurier Québec. Our greatest pride and primary goal is to exceed the customer expectations. We look forward to welcome you again. Johanne Caron

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Hotel Chateau Laurier

Address: 1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8, Canada
Region: Canada > Quebec > Quebec City
Price Range: $136 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Chateau Laurier 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Chateau Laurier Hotel
Chateau Laurier Quebec City
Hotel Chateau Laurier Quebec/Quebec City
Hotel Style:
#6 Spa Hotel in Quebec City
#18 Business Hotel in Quebec City
#29 Family Hotel in Quebec City
#37 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chateau Laurier staff and other travellers.
16 questions
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Hampton, New Hampshire
over a year ago
Edmundston, Canada
6 months ago
11 months ago

See all questions (16)

Questions? Get answers from Hotel Chateau Laurier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seemed like the inner core rooms were smaller. Rooms facing the street were big and bright”
 of 5 bubbles Heals385, 26 Mar 2017 | Read review
“part of the hotel is renovated ... parts not ... ask for a room in the renovated part ....”
 of 5 bubbles carolynb416, 2 Mar 2017 | Read review
“We stayed in the Green Section on the 2nd floor.. very quiet.”
 of 5 bubbles debrakgrose, 28 Feb 2017 | Read review
“High floor, facing the Plains of Abraham”
 of 5 bubbles Greg2G, 16 Feb 2017 | Read review
“Rooms are Grand Alle are noisier but great if you don't want to freeze to see the parade”
 of 5 bubbles mishcasey, 15 Feb 2017 | Read review
5 of 5