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Hotel Palace Royal

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588 Reviews from our TripAdvisor Community

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Showing 375: English reviews
Toronto
Reviewed 2 days ago NEWvia mobile

Visited this hotel twice in a span of 4 weeks, and I'm glad I did not write a review right after my stay, as both stays were for different reasons, with different outcomes. My first stay was a romantic weekend, in a corner suite on the top floor. This was easily a 5 star experience, as the room was great,...

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Helpful?
Thank DrSavant
Les_Hotels_JARO, Responsable réception at Hotel Palace Royal, responded to this review

Dear DrSavant, Thank you for making these two stays at the Hotel Palace Royal and taking the time to write a review. We are pleased that you appreciated the cleanliness of our hotel rooms, our indoor parking and our team. The indoor pool water is tested several times a day and its water is stored at a temperature of 80...

Signal Hill, California
Reviewed 1 week ago

We were very surprised to enter our room & find a mini-suite! Our 5th floor room overlooked a gate to the walled city - this afforded us a beautiful view of the city lit up at night. The location of the hotel could not be better - about 100 yards to the city gate. The concierge staff very was helpful...

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Helpful?
Thank LJC309
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear LJC309, Thank you for staying at Hotel Palace Royal and taking the time to write a review. We are pleased that you enjoyed the location of the hotel, the conveniences of your hotel room, the breakfast served by the Restaurant Beffroi Steak House as well as the quality of service. We are also happy to read that you are...

Providence, Rhode Island
Reviewed 2 weeks ago via mobile

Upon arrival at the hotel, we were happy with location, valet, and room size. We had a queen suite with sitting room that opened to pool atria. What could have been used as a sitting area/balcony was so strongly disrupted by chlorine fumes from the pool we has to keep it closed for our entire stay. After schlepping our luggage...

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Helpful?
Thank Emkayde
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear Emkayde, Thank you for staying at Hotel Palace Royal and for taking the time to write a review. We are pleased that you appreciated the location of the hotel, our valet service as well as the dimensions of your suite. The quality of the pool water is frequently checked. Where necessary, adjustments are made. It may then happen that...

Washington DC, District of Columbia
Reviewed 2 weeks ago

This beautiful hotel is conveniently located near everything one needs for a pleasant stay, and within walking distance to many local attractions. There is a full restaurant on site that features a daily, reasonably-priced breakfast buffet, but one can also order a la carte.

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Helpful?
Thank M B
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear M B, Thank you for staying at Hotel Royal Palace and taking the time to write a review. We are pleased that you appreciated the location of our hotel and the Restaurant Beffroi Steak House. We hope to welcome you again in a near future. Thank you and have a wonderful day

Ottawa, Canada
Reviewed 3 weeks ago via mobile

We stayed at the Place Royal for two nights this past weekend and enjoyed every minute. From checkin to check out everything was great, the service and comfort and the rooms were silent at night. We would definitely stay here again upon another visit to Vieux Quebec. Try it out, you won't be disappointed!

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Helpful?
Thank Matthew P
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear Matthew P, Thank you for staying at Hotel Royal Palace and taking the time to write a review. We are pleased that you appreciated the quality of the service, the comfort and the calmness of our hotel. We hope to welcome you again on your next stay in Quebec City. Thank you again and have a great day

Lake Worth, Fl
Reviewed 4 weeks ago

We choose this hotel because it was in the old part of the city, and a short taxi ride to the cruise port. The hotel itself was very clean, modern and comfortable. The building has an indoor pool in the center in a glass ceilinged atrium. The weather was so bad that were not able to see any sights of...

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Helpful?
Thank baldharv
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear baldharv, Thank you for having stayed at Hotel Palace Royal and for taking the time to write a review. We are glad you enjoyed the location, cleanliness and comfort of our hotel. We hope you will have the opportunity to enjoy the view offered by our hotel rooms during your next stay. We look forward to welcoming you again.

Palmetto Bay
Reviewed 5 weeks ago

We visited Quebec City in mid-September. This hotel is located just outside the wall of Old Quebec. We had a beautiful suite of rooms which included a large bedroom and living room with a kitchenette. The room was clean and comfortable. The short walk to the Old City provided streets of restaurants and shops where we were able to explore....

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Thank Kitty F
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear Kitty F, Thank you for having stayed at Hotel Palace Royal and for taking the time to write a review. We are glad you enjoyed the hotel's location, its suites, cleanliness and comfort. We look forward to welcoming you again.

Washington DC, District of Columbia
Reviewed 31 October 2016

Very nice hotel, convenient to all of Quebe city old town, yet not in the hustle and bustle. Beautifully decorated large clean room, no carpets - wonderful for anyone with allergies. We didnt eat at the restaurant, and except for a stint in the pool and hot tub only stayed there to sleep. Which was how we wanted it, devoting...

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Helpful?
Thank Sandy F
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear Sandy F, Thank you for having stayed at the Hotel Palace Royal and for taking the time to write this review. We are glad you enjoyed the location, decor, comfort and the hard wood floors of our hotel. Thank you again for your review. We hope to welcome you again.

Reviewed 26 October 2016 via mobile

My wife & I loved our 1BR Suite. The hotel has old world charm and spacious, clean rooms. The Queen bed was very comfortable. We didn't use the pool, but it looked good sized. There are interior balconies, in room and also near the elevators, overlooking the pool area. The front desk wasn't overly friendly, but the valet & doorman...

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Helpful?
Thank Bill M
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear Bill M, Thank you for having stayed at Hotel Palace Royal and for taking the time to write a review. We are glad you enjoyed the hotel, its location and the comfort, design and cleanliness of your suite. We hope to welcome you again during your next stay in Quebec City. Have a wonderful day

Hamilton, Canada
Reviewed 25 October 2016

Spent three nights at this hotel. Only good things was the location and the room was large enough for a playpen for our baby. Was minutes to old quebec walking. The room was not clean and the staff were rude. The bed had a duvet on it, but no cover. And I don't believe they get clean edge between guests....

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1Thank seniorbv
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear seniorbv, Thank you for having stayed at the Hotel Palace Royal and for taking the time to write a review. We are glad you enjoyed the location of our hotel. During their stay, we ask our guests to call or come to the front desk when they have questions, comments or dissatisfaction. The front desk team is there to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant Beffroi Steak House
Restaurant Beffroi Steak House
Cuisines: American, Steakhouse, Canadian
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
At a 150 meters distance from Old Quebec’s historic district, in the heart of the city downtown, stands Hotel Palace Royal | Downtown. The hotel features 234 sumptuously decorated rooms offering great comfort, memory foam mattresses, wooden floors, and magnificent views over the city. Luxurious setting filled with contemporary accents, central courtyard with swimming pool, indoor parking lot, Restaurant Beffroi Steak House within the hotel, privileged location right next to the d’Youville Place and the St. Jean Door, and more: Hotel Palace Royal provides an ideal setting for a fulfilling stay in Quebec City. ... more   less 

Additional Information about Hotel Palace Royal

Address: 775, Avenue Honore-Mercier, Quebec City, Quebec G1R 6A5, Canada
Region: Canada > Quebec > Quebec City
Price Range: $158 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palace Royal 4*
Number of rooms: 234
Reservation Options:
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Also Known As:
Palace Royal Hotel
Palace Royal Quebec City
Hotel Palace Royal Quebec/Quebec City
Hotel Style:
#8 Luxury Hotel in Quebec City
#29 Business Hotel in Quebec City
#34 Romantic Hotel in Quebec City
#35 Family Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palace Royal staff and other travellers.
11 questions
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Oakland, Maine
1 month ago
Bingham, Maine
ontario
1 month ago

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Questions? Get answers from Hotel Palace Royal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the side facing the old city gate.”
 of 5 bubbles LJC309, 27 Nov 2016 | Read review
“Our room faced the main street with lots of traffic. We did not hear a thing.”
 of 5 bubbles baldharv, 6 Nov 2016 | Read review
“Our room was quiet despite looking over d'youville square”
 of 5 bubbles SandyF53, 31 Oct 2016 | Read review
“Not suire about the hotel rooms, only ate in the restaurant.”
 of 5 bubbles ziggy47, 23 Oct 2016 | Read review
“Inside view rooms seemed to have balconies opening on the atrium, would have been nice. We had a great city view.”
 of 5 bubbles XineF, 22 Oct 2016 | Read review
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