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Hotel Palace Royal

Expedia.comUS$116*
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Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
US$120*
US$116*
US$120*
US$120*
US$116*
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Hotel Palace Royal
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633 Reviews from our TripAdvisor Community

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Showing 395: English reviews
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Reviewed 1 week ago via mobile

Pretty much everything was comfortable and well maintained. It was convenient having a mini fridge and microwave in the room. The location is also very nice and close to lots of restaurants, things to do, etc. The only two downsides I found were that people's voices carried through the building easily, and I could hear people's conversations while laying in...

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Helpful?
1Thank Beth D
Les_Hotels_JARO, Responsable des relations clients at Hotel Palace Royal, responded to this review

Dear Beth D, Thank you for staying at Hotel Palace Royal and taking the time to write this review. We are pleased that you enjoyed the comfort, the amenities of your hotel room and the location of the hotel. If you want as little noise as possible, we recommend the rooms that give a view of the exterior of the...

Montreal, Canada
Reviewed 1 week ago

I found this hotel very nice and I will be returning to it again when I go back to Quebec City.I got very good service on my visit here.I just wish that they had gluten free food in the hotel since I am unable to eat gluten.

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Helpful?
1Thank facebookToronto
Les_Hotels_JARO, Responsable des relations clients at Hotel Palace Royal, responded to this review

Dear facebookToronto, Thank you for staying at Hotel Palace Royal and for taking the time to write a review. We are pleased that you appreciated the quality of the service and that you consider making a new stay at our hotel during your next visit to Quebec City. We will forward your comment regarding gluten-free dishes to Restaurant Beffroi Steak...

L'islet
Reviewed 1 week ago

I mentioned before past reviews, I am still discouvering new Holels, new restaurants, boutiques, With the hospitality as if the Hotel belongs to them. I do always get for my money. Right in the center of town which is of course our Capital of our Province. Just 2 minites walk to enter the old Quebec inside the fortress walls, with...

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Helpful?
1Thank Leonard G
Les_Hotels_JARO, Responsable des relations clients at Hotel Palace Royal, responded to this review

Dear Leonard G, Thank you for having experienced the Hotel Palace Royal and having taken the time to write a review. We are pleased that you enjoyed the perfect location of our hotel as well as the hospitality of our team. We look forward to welcoming you again. Have a wonderful day

Canada
Reviewed 1 week ago

Stayed here for four nights to celebrate our 20th wedding anniversary. It is a great hotel, staff is friendly and helpful, our room was large and comfortable, we had a city view, and the pool and hot tub very clean. I liked the balcony off the elevators over looking the pool, nice place to sit and have a glass of...

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Helpful?
Thank Steve F
Les_Hotels_JARO, Responsable des relations clients at Hotel Palace Royal, responded to this review

Dear Steve F, Thank you for staying at Hotel Palace Royal to celebrate your 20th wedding anniversary and to have written this review. We are pleased that you appreciated the location of the hotel, the facilities, the Restaurant Beffroi Steak House and the Bar Le Fou du Roy as well as your hotel room. If you wish to save on...

Toronto, Canada
Reviewed 7 March 2017

I stayed at the Palace Royal last month. On the second morning of my stay I was woken up by loud drilling and hammering at around 8:30am. I called the front desk and was told that signs in the hotel indicated that some work was happening in the hotel. Had I known that work was being done in the hotel...

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Helpful?
1Thank ericN9878IF
Les_Hotels_JARO, Responsable des relations clients at Hotel Palace Royal, responded to this review

EricN9878IF, We understand that it can be annoying to stay in a hotel when renovations are underway in a limited section of the hotel. However, we would like to remind you that when you reported to the hotel reception, you yelled at the attendant and then at the supervisor. However, these two people were trying to help you. We also...

Waterloo, New York
Reviewed 24 February 2017

Stayed here with my family for a long weekend. The staff were very friendly and helpful, and the rooms very quiet and comfortable. Showers were nice, very clean and pleasant atmosphere and perfect location by the old city walls! wonderful restaurants in downstairs and parking convenient. Definitely a good stay.

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Helpful?
Thank TravelinRobT
Les_Hotels_JARO, Responsable des relations clients at Hotel Palace Royal, responded to this review

Dear TravelinRobT, Thank you for staying at Hotel Palace Royal and taking the time to write a review. We are pleased that you appreciated the location of the hotel, the comfort, the cleanliness and tranquility of the rooms, the indoor parking, the Restaurant Beffroi Steak House as well as the quality of service offered by our team. We look forward...

Boca Raton, Florida
Reviewed 21 February 2017

We stayed here for 10 days for my son's hockey tournament. Very charming hotel in the best location right in Quebec City. Great restaurant with amazing food. Great room service. Great pool area. The valet staff was amazing. The beds are memory foam and very comfortable. The wood floors had some gaps, and the black out shades didn't quite fit...

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Helpful?
Thank spin4lyf
Les_Hotels_JARO, Responsable des relations clients at Hotel Palace Royal, responded to this review

Dear spin4lyf, Thank you for staying at Hotel Palace Royal and taking the time to write a review. We are delighted that you enjoyed the location of the hotel, the dishes of the Restaurant Beffroi Steak House, the indoor pool and the amenities of your room. We will share your comments with the departments involved. We hope to welcome you...

Reviewed 20 February 2017

Our Family stayed here on a four day long week end to Quebec City and the Hotel did not disappoint. Great location just outside the gates with many shops just outside the door and a two minute walk to the heart of the city. Valet parking was perfect vey organized and reliable.The room was fantastic and the view was beautiful...

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Helpful?
Thank Meldouglass
Les_Hotels_JARO, Responsable des relations clients at Hotel Palace Royal, responded to this review

Dear Meldouglass, Thank you for staying at Hotel Palace Royal and taking the time to write a review. We are pleased that you appreciated the location of the hotel, your room, the indoor swimming pool, the dishes and drinks of the Restaurant Beffroi Steak House as well as the bar Le Fou du Roy and the quality of service offered...

Maryland
Reviewed 6 February 2017

We loved our stay at the Hotel Palace Royal. We stayed during Carnaval, and the hotel was within easy walking distance to most of the sights. We stayed in a family suite, which was clean, comfortable, and well-appointed. The staff was friendly and went out of their way to assist us. Shops, restaurants, and grocery stores were a few minutes...

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Helpful?
Thank ScenicMaryland
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear ScenicMaryland, Thank you for staying at Hotel Palace Royal and taking the time to write a review. We are pleased that you have experienced the Carnaval de Québec and that you have appreciated the location of the hotel, its facilities, the cleanliness, the comfort and the conveniences of your suite as well as the quality of the service offered...

Calgary, Canada
Reviewed 31 January 2017

The location of this hotel is good. We were told we had booked the best room in the hotel. I would hate to see the other rooms. This hotel is tired and old. Our suite was spacious, the bathroom large. The room had a king size bed which had a build in bed frame which you bumped into constantly. The...

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Helpful?
Thank Maria R
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear Maria R, Thank you for staying at Hotel Palace Royal and taking the time to write a review. We are pleased that you appreciated the location of the hotel and the size of your suite and bathroom. However, we are sad to read that you have had some dissatisfaction during your stay. Indeed, we have done some renovations on...

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May 7 May 8
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Beffroi Steak House
Restaurant Beffroi Steak House
Cuisines: American, Steakhouse, Canadian
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
At a 150 meters distance from Old Quebec’s historic district, in the heart of the city downtown, stands Hotel Palace Royal | Downtown. The hotel features 234 sumptuously decorated rooms offering great comfort, memory foam mattresses, wooden floors, and magnificent views over the city. Luxurious setting filled with contemporary accents, central courtyard with swimming pool, indoor parking lot, Restaurant Beffroi Steak House within the hotel, privileged location right next to the d’Youville Place and the St. Jean Door, and more: Hotel Palace Royal provides an ideal setting for a fulfilling stay in Quebec City. ... more   less 

Additional Information about Hotel Palace Royal

Address: 775, Avenue Honore-Mercier, Quebec City, Quebec G1R 6A5, Canada
Region: Canada > Quebec > Quebec City
Price Range: $144 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palace Royal 4*
Number of rooms: 234
Reservation Options:
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Also Known As:
Palace Royal Hotel
Palace Royal Quebec City
Hotel Palace Royal Quebec/Quebec City
Hotel Style:
#7 Luxury Hotel in Quebec City
#29 Business Hotel in Quebec City
#34 Romantic Hotel in Quebec City
#35 Family Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palace Royal staff and other travellers.
15 questions
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Oakland, Maine
6 months ago
1 month ago
Bingham, Maine
kingston

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Questions? Get answers from Hotel Palace Royal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms look good”
facebookToronto, 13 Apr 2017 | Read review
“gardin room with balcony view spa pool or room on City, For Photo's go to hotelsjaro.com Palace Royal Hotel . like steak the best .”
break01, 12 Apr 2017 | Read review
“If you like a window, don't do a pool room, and vice versa.”
spin4lyf, 20 Feb 2017 | Read review
“Avoid the staircase, elevators and inside rooms”
MariaR57, 30 Jan 2017 | Read review
“Family suite with a city view is terrific.”
  • Last-minute photo of family suite sitting area.
V1700LRkathym, 22 Dec 2016 | Read review
5 of 5
Expedia.com
US$116* /night
View Deal
Booking.comUS$120
Orbitz.comUS$116
TripAdvisorUS$116
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*Disclaimer
Prices are for 1 room, 2 adults
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