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Hotel l'Ermitage

11/06/2017 12/06/2017
1 room 2 adults 0 children
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89 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Brookline, Massachusetts
Reviewed 20 August 2014

Excellent location in the old town and pleasant, clean room albeit a bit small. Very helpful and responsive bilingual staff who were very personable and professional. Other travelers apparently had trouble with the WIFI but I used mine extensively and had no difficulty.

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Helpful?
1Thank Robert K
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. We're pleased to see that you enjoyed your stay and we hope to have the chance to welcome you again. Regards, Sébastien Collin

Montreal
Reviewed 8 August 2014

Just returned from Quebec City and stayed at Hotel l'Ermitage. We have been visiting Quebec City several times and stayed in different hotels.I must say that we were pleasantly surprised by this place. It is really an old house which has been beautifully restored. Location is ideal, within walking distance from the Chateau Frontenac and Grande Allée with a multitude...

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Thank tangueraMontreal
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We are pleased to see that you enjoyed your stay Hoping to have the chance to welcome you again Regards, Sébastien Collin

London, United Kingdom
Reviewed 21 July 2014

Found it weird to check in across the road then back to the hotel (think part of a chain) Location was good for old town and near the original walls. Room was a bit small for my liking but clean would have preferred to have the sink in the bathroom not next to my bed. Just felt it lacked something

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1Thank Steve S
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. As you mentioned, the check in must to be done at the front desk of the hotel Acadia, which is always open. In our 4 hotel, the hotel Ermitage is more an economic option, this is mainly why the rooms are smaller. Hoping to have the...

Vancouver
Reviewed 16 July 2014

If WiFi is important to you do not stay here. The rooms were clean and the location was good but the WiFi issue really soured our experience. They need to upgrade their WiFi big time. Our phones stayed connected for a min max and our computer took 5 minutes to load a webpage.

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1Thank Ady27
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. I'm kind of surprised that you had had difficulties with the WI-FI, because I'm working in this building and I never have any problem of that kind. But we are really sorry about this inconvenience, and we take great consideration of your comment and will will...

Halifax Region, Canada
Reviewed 13 June 2014

Great hotel in excellent quiet location in the old city. Although the room was on the small size it was very clean, comfortable bed coffee making facility's and fridge. Check in across the street at Acadia hotel staff very helpful.

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Thank cruiser1968
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. We're pleased to see that you enjoyed your stay. In hope to have the chance to welcome you again Regards, Sébastien Collin

Winnipeg, Canada
Reviewed 10 June 2014

Ask for room 350. This room was much larger than the one across the hall. We were amazed at the size and character of the room. 2 queen size beds (end to end) across the room from each other with 2 leather chairs, a small table and a wooden desk with 2 chairs arranged in between the beds. The room...

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1Thank g0lfgirl16
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel Ermitage. We're pleased to see that you enjoyed your stay. Hoping to have the chance to welcome you again. Regards, Sébastien Collin

Montreal, Canada
Reviewed 16 February 2014

We went to Quebec for the Carnaval. The hotel staff were very friendly and helpful, the room although small, was very comfortable, one of the better hotel beds I have slept on in a hotel. The location could not have been better. The hotel was in a quiet part of town but still only a five minute walk from the...

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Helpful?
Thank Caroline B
FBergeron-Ouellet, General Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your nice experience in our hotel. We're really pleased to see that you enjoyed all parts of your stay. Hoping to welcome you again. Best regards, François Bergeron-Ouellet

Montreal, Canada
Reviewed 23 November 2013

Very nice location. Right in the old city and near the citadel. for those who like to browse or window shop, you are located next to a commercial street. The room is on the cozy (small) side. However, you do have a fridge and coffeemaker. The bed was soooooo confortable. I am not usually able to sleep the first night...

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Helpful?
2Thank mckeemtl
FBergeron-Ouellet, General Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to write this nice review about our hotel Ermitage! We're pleased to see that you enjoyed the comfort of the room and also our perfect location. Hoping to welcome you again shortly. Best Regards, François Bergeron-Ouellet

British Columbia
Reviewed 28 October 2013

We stayed here for four nights. The location is excellent, inside the walled city and within walking distance to all the sights inside and outside the walls. Staff were friendly and helpful, and allowed us to store our bags for the day as we arrived at 9:00am. The complimentary breakfast is a short walk around the corner and had a...

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Thank Canadian_Explorer5
FBergeron-Ouellet, General Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We're pleased to see that you enjoyed your stay. Regards, François Bergeron-Ouellet

Malaysia
Reviewed 30 August 2013

The hotel was located within the Old City walls itself. Everything in Upper Town and Lower Town is withing walking distance. We stayed for 4 nights in early Sept 2012, in a 2 double bed room. The 2 beds faced each other, separated by a set of tables and chairs in the middle, making the room quite big. Heavy curtains...

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1Thank EileenMY
FBergeron-Ouellet, General Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel Ermitage. We're pleased to see that you enjoyed your stay. Hoping to welcome you again.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Concierge
  • Breakfast included

Additional Information about Hotel l'Ermitage

Address: 60 rue Sainte-Ursule | Old Québec, Quebec City, Quebec G1R 4E6, Canada
Region: Canada > Quebec > Quebec City
Hotel Class:2 star — Hotel l'Ermitage 2*
Number of rooms: 10
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Also Known As:
Hotel L'Ermitage Quebec/Quebec City
Hotel Style:
#34 Family Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel l'Ermitage staff and other travellers.
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11 months ago
Manchester, New Hampshire
over a year ago
Ottawa, Canada
over a year ago

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Questions? Get answers from Hotel l'Ermitage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator so keep that in mind. We had room on 2nd floor with tiny balcony but nice to be able to open the door.”
elainemP9656IY, 2 Dec 2015 | Read review
“Stay low as stairs are tricky and not sure if there is an elevator”
KateK193, 17 Oct 2015 | Read review
“Perhaps a room on the second floor would have a view.”
  • Sunset from the City Wall, a block behind the hotel.
BettyW914, 2 Sep 2015 | Read review
“Rooms 350 or 351. Spacious, nice city view.”
Judydub, 18 Aug 2015 | Read review
“Lower floor might be best if you don't want to climb stairs.”
  • Room
  • Room
LeeAlbany, 13 Jul 2015 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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