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All we can say is that we have to confirm the appreciation of Emma from Toronto.
There is not the slightest will to welcome the guest and ... customer. The welcome and the first impression of the hostess were so bad that we made a...More
2 Thank fabergva
Response from Plainte, Owner at A L'Etoile de RosieResponded 22 September 2010
First I didn't understant why Tripadvisor permit a comment, when the person never stay to my B&B . She never see my rooms ,my dining room,taste my breakfast , She confirmed that .
She rang to my door very late WITHOUT RESERVATION . I remember...More
When my friend and I (two 60-yr-old women) arrived by car at the curb, we were stared at by a silent, disturbing-looking elderly man whom we later saw in Rosie's apartment on the 2nd floor. With no cordiality, Rosie started in on us in rapid...More
As a traveler, I've been to many B&B inns in montreal, ottawa, toronto, and out of all the many cities I've been to, this B&B inn is by far the cleanest and nicest inn i've come across. I never expect much from b&b inns as...More
I arrived to find out that Rosie had forgotten to put down my reservation for 2 nights! She said she was overbooked and had no more rooms but then said she had this apartment in the basement that I could probably stay. She took me...More
7 Thank A TripAdvisor Member
Response from Plainte, Manager at A L'Etoile de RosieResponded 18 September 2006
about the complain : of Altlanta G.A . July 14 th
I recognized that I make mistake about your reservation .For compensation I offert to you exempt of surcharge my best room for one night.
You make cancellation at 18.30 h...More